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.” Your job description says “sales” and you’re part of the sales team. If that’s the case, then why are you acting like a customerservice person? I’m not bashing customerservice people. Salesmanagers, what behavior are you rewarding?
Each recommendation addresses the biggest obstacles every salesmanager faces to making the number: Not enough ‘A’ players on the team. Every salesmanager is time starved. SalesManagers should be spending 75% of their time coaching their team. POST-SALES SUPPORT. PRIORITIZE THE PROSPECT UNIVERSE.
Ways To Win Prospects And Contacts At A Networking Event. If you network smart, it’s the easiest way to make sales contacts. If you network smart, it’s the easiest way to make sales contacts. Hot sales contacts. ways to win prospects and contacts at a networking event: 1. Customer Loyalty.
Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Sales Motivation. 7 SalesProspecting Ideas That Work. The biggest item on the “to do” list of most salespeople is finding good sales leads.
Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation.
One of the easiest things salesmanagers and senior management can do is to call every person they know at a client company. First is to get the name of your company back in front of the customer/prospect, even though the person might not be our buyer. Copyright 2013, Mark Hunter “The Sales Hunter.”
Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Sales Motivation. SalesManagers Have the Hardest Job in Sales. SalesManagers have the hardest job in sales. Client List. Testimonials.
Why did the last five prospects say no? Tweet Share Most of the time when a prospect says “no” salespeople accept it and leave. Most of the time when a prospect tells you why they say no, they’re not telling the truth. Customer Loyalty. SalesManagement. Sales Videos. Hire Jeffrey.
Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Sales Motivation. 5 Sales Training Tips for SalesManagers AND Salespeople. The success you have in sales is dependent on your level of confidence.
Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Sales Motivation. . -->. 6 Great Sales Questions to Ask Prospects. What are some great sales questions to ask prospects? Client List. Testimonials.
Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Sales Motivation. Why You Should Prospect During the Holidays. Yes, you can do salesprospecting during the holidays. Client List. Testimonials. FREE Resources.
But this shift towards relationships and away from mere transactions has also revealed one of the fundamental problems in how we think about sales and customerservice. The problem is priorities: a sales team’s priority, the thing they’re judged by, is having as many conversations as possible.
Salespeople tend to believe they need to spend more time with major accounts, while Marketing will always argue more time should be spent prospecting. ” Salespeople love to spend time with major accounts, because I believe they would rather do that with their time instead of salesprospecting.
Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Sales Motivation. 5 Secrets to Get Better Prospecting Leads. There are 5 secrets used by top-performing salespeople to get better prospecting leads. Client List.
This is the first in a series of interviews with salesmanagement subject matter experts, examining the current and future states of AI in sales. This first interview is with Oliver Churchill , the founder and CEO of Acuity Sales Decision Science. I was curious to hear what he thinks.
Tweet Share You go through your ENTIRE one-hour, amazing sales presentation. The prospect seemed to be in agreement, even excited at times. Customer Loyalty. SalesManagement. Sales Videos. It’s not about RESPONSE. It’s about PREVENTION. Gitomer | August 10, 2011 | 1 Comment. You nailed it.
Sales needs Marketing to generate demand , educate leads, and supply qualified opportunities. Sales can then do what they should be doing, which is selling, not prospecting. Let Marketing help expand within existing accounts by nurturing contacts for the Rep (via inbound marketing and lead management.).
Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. And, oh yes, lots of sales.). What do you know about what impacts your best customers and prospects? Customer Loyalty.
A few weeks ago, I received a prospecting email that contained over 15 different links. Your focus while prospecting is on uncovering a need and creating confidence. Your focus while prospecting is on uncovering a need and creating confidence. There is ZERO reason to do a presentation in the prospecting phase.
Of course my focus is on sales, sales leadership, executives and business. Your firm is growing and needs a competent, energetic salesmanager to increase revenue and direct sales operations on the frontline. Here are my Top 10 Reasons Why New SalesManagers Fail.
It never ceases to amaze me, that with all the options salespeople have, they choose to alienate, anger or cause doubt in the mind of the prospect by setting the wrong tone with their questions. And maybe the prospect feels that’s none of your business. It’s a waste of the prospect’s time. Customer Loyalty.
The salesmanager is anxious to hear how the sales call went. When you follow-up, it shows that you take your involvement seriously and you value the role the sales team plays in the success of the company. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
New prospectivecustomer not looking to buy yet. New prospective buyer getting ready to buy. Existing customer who you are building a relationship with and/or who is ready to buy. Customer Loyalty. SalesManagement. Sales Videos. Gitomer | July 26, 2011 | 2 Comments. Tweet Share There are 4.5
Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Sales Motivation. On the contrary, it means you’re going to be ready to close using several different techniques based on what the customer tells you. prospecting.
In order to struggle less, you must begin to make the transition from “making a sale” to “creating a buying atmosphere.” They concentrate on the system and not the prospect. Let me give you the non-sales skills version. Customer Loyalty. SalesManagement. Sales Videos.
Tweet Share To maximize your networking effectiveness, you must follow one simple rule: Rule A1A — go where your customers and prospect go, or are likely to be. This is the best place to learn about your product, your competition AND your customers at the same time. Your best customer(s) trade or professional association.
Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Sales Motivation. Thank you customers for being patient with me when I may not have responded as quickly as you would have liked. customerservice. prospecting.
When you have the pressure to sell, the prospect senses it, and backs off. Customer Loyalty. SalesManagement. Sales Videos. Then things get worse. You can’t seem to sell at all, and begin to panic. Look for my next blog post. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->. Select Category.
There are multiple reasons why Sales Ops needs your attention now. Sales, marketing, IT, strategy, operations and customerservice. Sales Ops hears it all and is involved in all in some way. Access : Although Sales Ops is within sales, they know all the people and the data. Imagine the possibilities.
While it seems to make sense to decrease or cut out support expenses for sales people, this often decreases sales. How much time do your sales people spend filling out paperwork and other mundane administrative-type tasks, trouble shooting, or solving very basic customerservice issues? MTD Sales Training.
When that transition is from an individual contributor to manager, that adjustment can be even more jarring. We all know the typical story with salesmanagers – they were a top performing salesperson, had ambitions to move up in their career, and then a position opens up and they are managing a group of salespeople.
Are salesmanagers really at fault? You don’t hear that phrase very often anymore, but account based sales reps still carry a bag. But it’s their managers who are left holding the bag when reps don’t meet or exceed quota. But it’s their managers who are left holding the bag when reps don’t meet or exceed quota.
Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Sales Motivation. Immediately after you thank them for their comments, ask them for the names of others who would benefit from the same service. .” customerservice.
Take advantage of this by sending out emails to a few key prospects and customers, with a quick note from you and a link to an article of interest. If you follow my prospecting tips, you will recall that I actually say to do this on a daily basis. Copyright 2012, Mark Hunter “The Sales Hunter.”
Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Sales Motivation. Want to know the best way to get your 2012 sales off to a great start? Get your CEO and other senior level people on the road visiting customers.
Failing to realize that the prospectivecustomer has heard the same pitch 20 times. From my perspective, a sales interview (erroneously known as a sales presentation) should consist of 75% questions. Forgetting their clients after they made the sale. Get Sales Blog Updates. Customer Loyalty.
This can range from traditional selling skills, such as tips on prospecting, engagement, negotiation, etc., to customerservice and account management. In addition, custom training, with real-world examples and role-play, builds confidence. What do you want reps to take away from the training?
Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Sales Motivation. In our case as salespeople, that means empowering our customers to make better decisions. customerservice. phone sales tips.
Blaming the prospect for your issues. Delivering your sales message, not their buying message. Why are you making a “sales presentation” without understanding why the prospect may want to buy? Trying to “type” the prospect. Trying to “mirror” the prospect. Sales Videos.
Whether you’re just getting started in your sales career or you’re a seasoned veteran, this podcast is designed to help take you to the next level. You’ll discover how you can shift your mindset, win with prospects and build long-term relationships with your clients so you can thrive and advance in your career. Listen here.
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