The Sales Hunter

FEBRUARY 25, 2013

The title on your card says “sales.” ” Your job description says “sales” and you’re part of the sales team. If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people.

Customer Service 251

Customer Service Customer Discount Maximizer 251

Zoominfo

FEBRUARY 26, 2021

Sales automation tools streamline repetitive tasks so you can focus on selling. What is Sales Automation? Today’s Sales professions spend just 34% of their time selling. With that shocking statistic, let’s review the benefits of sales automation. The Rise of Sales Automation. Salesforce.

Sales Automation 162

Sales Automation Prospecting Top of Funnel Sales Qualified Lead 162

Vengreso

DECEMBER 8, 2022

There’s a seismic, yet quiet, shift that’s taking place within the sales industry. The demographics of who is entering the sales industry is quickly changing, which is making it clear that a one-size-fits all approach to sales training won’t work. What should sales leaders be doing today?

Customer Service 78

Customer Service Motivation Top of Funnel Customer 78

Apptivo

APRIL 19, 2022

Happy and delighted customers pave the way for the growth of the business. All About Customer Service. Qualities of a customer service professional. Terms often used interchangeably with customer service. Types of customer service. Top benefits of customer service.

Customer Service 52

Customer Service Customer Social Media Lead Rank 52

Nutshell

OCTOBER 9, 2019

“National Customer Service Week.” It sounds like a made-up holiday that megacorps use to keep their frontline customer service representatives happy. In reality, National Customer Service Week has been recognized by U.S. With the sales team. Congress since 1992 (the irony is not lost on me).

Customer Service 95

Customer Service Customer Hiring How To 95

Engage Selling

FEBRUARY 26, 2020

Imagine you’re preparing a delicious meal and you’re short on olive oil. Would you add vinegar to make that oil go further? Of course not! Those are complementary ingredients, not interchangeable ones. You can shake them together but soon they’ll … Read More »

Customer Service 111

Customer Service Inside Sales Customer Course 111

Hubspot Sales

DECEMBER 23, 2022

Effective sales prospecting is a multistep process that requires systematic prospect discovery, qualification, and outreach. In this post, you’ll learn the 19 best sales prospecting tools to help you engage with your ideal prospects. What Is a Sales Prospecting Tool? Engage with your prospects.

Tools 115

Tools Ideal Customer Profile Prospecting Intent Data 115

Pipeliner

DECEMBER 6, 2019

I’ve always said that sales is in the customer service business; you can’t sell someone anything if you have a toxic relationship with them. In my 30+ years leading sales organizations, I learned that you lived or died on how you served customers. After all, why invest the money when you already have the customer?

Outsourcing Services 92

Outsourcing Services Customer Service Customer Policies 92

Understanding the Sales Force

FEBRUARY 16, 2016

I'll share that in a moment, but first, let's discuss the dynamic of the show versus the movie and compare that to an ongoing sales challenge. Prospects have expectations - for the meetings, salespeople, products, services, prices and terms that a company will offer up during your sales cycle.

Customer Service 120

Customer Service Customer Comparison Sales Cycle 120

Sales Hacker

NOVEMBER 9, 2017

Consumers today are surrounded by sales — ads on their computer screen, commercials on TV, sponsors on their podcasts, spam in their inbox. percent believe information coming from sales is very trustworthy. By the time a prospect today talks to a sales rep they are already more than halfway done with the buyer journey.

Customer Service 89

Customer Service ACT Hiring Customer 89

LeadFuze

OCTOBER 1, 2021

What Does Prospecting Mean? Sales prospecting techniques are important matters in sales but before we dive directly into them, let’s get to know what prospecting means first. Historically, prospecting refers to the hunt for resources such as gold. 25 Prospecting Techniques In Sales .

Prospecting 95

Prospecting Top of Funnel Sales Qualified Lead Ideal Customer Profile 95

Hubspot Sales

JUNE 6, 2022

Sales reps run into trouble when they try to go into a call totally cold. Prospect research is a challenge that's every bit as frustrating as it is essential — so to help you out, we've put together a list of 18 of the best places to research buyers before sales conversations. Either way, that deal is probably going nowhere.

Research 128

Research Prospecting Face-to-face Twitter 128

Sales Gravy

MARCH 1, 2017

Sales Myth: If I provide great customer service I will never have to prospect Sure, that sounds great. Providing great customer service is what every company and salesperson feels they need to be doing. The sales myth is the more focus that is pl

Customer Service 40

Customer Service Prospecting Customer Sales 40

Crunchbase

DECEMBER 6, 2021

There’s no shortage of paid and free sales prospecting tools on the market these days, all touting time-saving features. But who of today’s busy sales professionals has the time to vet hundreds of lead generation and sales prospecting tools, let alone road test them to find the best fit? What is sales prospecting?

Ideal Customer Profile 111

Ideal Customer Profile Tools Prospecting Lead Rank 111

The Sales Hunter

JUNE 13, 2014

Blog Customer Service Professional Selling Skills Prospecting prospect sales motivation sales prospecting' I know — seems crazy that I can find quality time to actually write, but I give it my best shot! My office is quiet except for the occasional car driving by and the sound of my keyboard.

Prospecting 219

Prospecting Selling Skills Customer Service Motivation 219

PandaDoc

AUGUST 26, 2020

Whatever sector you’re in, in order to succeed you need to offer a combination of excellent customer service , high-quality products, and genuine value for money. It goes without saying, then, that customer service in the SaaS sector comes with its own distinctive set of challenges. Why customer service matters.

Churn 59

Churn Customer Service Loyalty Customer 59

The Sales Hunter

APRIL 5, 2012

Sales prospecting is where the salesperson makes their money. Anyone can fulfill orders from customers who call. Yes, we love business like that, but our focus as a salesperson needs to be on generating sales and profit from customers who would not have found us otherwise. Selling to your mother is not prospecting.

Motivation 213

Motivation Prospecting Customer Service Networking 213

Hubspot Sales

MAY 10, 2022

Text messaging for sales is an excellent way for you to stay top-of-mind as your prospects consider their product options. Chances are that if they’re speaking with you, they’re speaking with a competitor to see who will offer them the best rates and customer service. Why text sales prospects?

Conversion 98

Conversion Prospecting How To Guidelines 98

SugarCRM

NOVEMBER 2, 2021

Even if they do, the survey isn’t always relevant since you can’t evaluate customer satisfaction only from closed-ended questions and at a given time—usually after completing an action. Plus, you have no information about the prospects who weren’t interested in taking your survey. Closing Thoughts.

Analysis 46

Analysis Customer Service Customer Survey 46

The Sales Hunter

FEBRUARY 27, 2012

Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Retail Sales Trends. 7 Sales Prospecting Ideas That Work.

Motivation 275

Motivation Prospecting Hiring Ideal Customer Profile 275

The Brooks Group

JULY 23, 2018

That’s why it’s key that your salespeople use a customer-focused, consultative selling process with every prospect and customer they interact with. But your customer-centric strategy should go beyond the sales team. We’ve known that a strong alignment between Marketing and Sales improves overall performance.

Customer Service 56

Customer Service Research Revenue Customer 56

Lessonly

MARCH 23, 2020

How could a customer service team benefit from sales training software? Sales training software allows reps to engage with self-guided learning, practice, role play, quality assurance, and more, all of which are beneficial skills to hone for customer service teams, too. Here’s how: 1. Self-Guided Training.

Customer Service 36

Customer Service Software Software Benefit 36

The Sales Hunter

SEPTEMBER 13, 2019

A few weeks ago, I received a prospecting email that contained over 15 different links. Your focus while prospecting is on uncovering a need and creating confidence. Your focus while prospecting is on uncovering a need and creating confidence. Still, this only applies to a long way down in the sales process.

Prospecting 158

Prospecting Lead Rank Lead Scoring Conversion 158

SugarCRM

APRIL 23, 2021

They’re all known for delivering excellent customer service. No matter how good a company is at controlling costs, hiring talented employees, and developing innovative products, few brands succeed without putting customers first. Average response time is one of the most important customer service metrics in any industry.

SugarCRM 36

SugarCRM Customer Service Customer Inbound 36

Vengreso

JULY 18, 2023

Generative AI for Sales Prospecting is an uncharted territory for many. Sure, it sounds like a tech buzzword that’s been thrown around lately… But when it comes to implementing Generative AI in your sales strategy… Most are at a loss when it comes to incorporating Generative AI into their sales tactics.

Lead Rank 52

Lead Rank Lead Scoring Prospecting Retail 52

Hubspot Sales

OCTOBER 26, 2022

It's hard to overstate the importance of B2B prospecting in the context of most B2B sales processes. It's the jumping-off point for every closable deal — and doing it effectively can be the difference between maintaining a steady stream of productive opportunities and your sales process never getting off the ground.

Ideal Customer Profile 101

Ideal Customer Profile B2B Prospecting Gatekeeper 101

The Brooks Group

MAY 24, 2017

Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1. Helps You Achieve Higher Margins.

Customer Service 49

Customer Service Benefit Customer Margin 49

Anthony Iannarino

AUGUST 5, 2020

You are just starting to make your prospecting calls when one of your existing clients calls you. You Are Not Customer Service. You have an operations team and some customer service or support roles paid to do that work while you work on acquiring new opportunities and new clients. You Are In a Client Meeting.

Prospecting 118

Prospecting Cold Calling Call-back eBook 118

Rob Jolles

JULY 28, 2023

Here’s a quick quiz: Which prospect would you prefer meeting with? Prospect #1: Someone who has been battling with a particular problem, has finally decided to do something about it, and calls you! I’m pretty sure I know which prospect you’d pick. After all, most in sales have been taught a, “needs-based” approach to selling.

Prospecting 52

Prospecting Call-back Up-Sell Face-to-face 52

Rob Jolles

JULY 28, 2023

Here’s a quick quiz: Which prospect would you prefer meeting with? Prospect #1: Someone who has been battling with a particular problem, has finally decided to do something about it, and calls you! I’m pretty sure I know which prospect you’d pick. After all, most in sales have been taught a, “needs-based” approach to selling.

Prospecting 52

Prospecting Call-back Up-Sell Face-to-face 52

SalesHandy

AUGUST 10, 2020

Sales Prospecting can be quite a time and cost-intensive process. So sales teams typically invest in sales prospecting tools and processes that help them scale their prospecting workflows. . Sales Prospecting Tools can help you achieve this. Lead Generation. Leadfeeder. Findthatlead.

Lead Rank 119

Lead Rank Lead Scoring Sales Qualified Lead Tools 119

SalesLoft

NOVEMBER 10, 2023

How much time are your sales reps spending looking for prospects? And more to the point, how much time should they be spending on sales prospecting? Top sellers spend about six hours a week on prospect research alone, according to Crunchbase. What is sales prospecting? It’s a careful balance.

Ideal Customer Profile 52

Ideal Customer Profile Tools Prospecting Top of Funnel 52

The Sales Hunter

NOVEMBER 29, 2011

Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Retail Sales Trends. 6 Great Sales Questions to Ask Prospects.

Motivation 219

Motivation Prospecting Hiring Ideal Customer Profile 219

The Sales Hunter

JANUARY 11, 2013

I have been talking about the informed calling method and why it is so important to your prospecting plan. When you’re using the informed calling method to prospect, be sure the information you’re sharing with the prospect is what they will find of value. Prospects will become customers when they have confidence.

Prospecting 197

Prospecting Follow-up Objections Motivation 197

Jeffrey Gitomer

JANUARY 10, 2012

Why did the last five prospects say no? Tweet Share Most of the time when a prospect says “no” salespeople accept it and leave. Most of the time when a prospect tells you why they say no, they’re not telling the truth. big reasons why you lost the sale: 1. You tried to make the sale by yourself.

Hiring 219

Hiring Prospecting Social Media Loyalty 219

Mr. Inside Sales

OCTOBER 11, 2021

Managers tell reps to stress the quality, the warranty, the features and benefits, but your prospects have heard all that before, haven’t they? Often times, services and products are roughly the same, and prospects will buy from the people they like, know or trust. ON DEMAND SALES TRAINING THAT GETS RESULTS! Click Here.

Objections 285

Objections Face-to-face Gatekeeper Licensing 285

Sales and Marketing Management

JANUARY 20, 2020

Or worse, could you lose your sales job altogether? You could be vulnerable if you’re not sharpening your sales skills and honing the tactics that will help you succeed in 2020. Forrester analyst Andy Hoar didn’t mince words when he spoke at the 2015 Forrester Sales Enablement Forum. Adapt to the Digital Business Environment.

Sales Goal 312

Sales Goal Meeting Trade Show Ideal Customer Profile 312