Customer Service PointClear Prospecting 
Pointclear
MARCH 19, 2013
Click to start video at this point — “What we try to do with EDGY is look at why business is broken,” Dan says, “not why cold calling is broken or why prospecting is broken. Treating employees, customers, and prospects as fellow human beings first influences both your tactics and your outcomes. The EDGY Strategy.
Pointclear
FEBRUARY 21, 2013
Bob shared his perspective on how inside sales strategies have grown in popularity as companies strive to improve customer service and boost sales as efficiently as possible. My guest today is Bob Perkins, Founder of AA-ISP and Vice President of Inside Sales at Merrill Datasite.
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Pointclear
FEBRUARY 26, 2013
customer. “Of The Indian’s assumption is that good customer service requires an unqualified yes. That kind of connection requires that salespeople stand in the shoes of their foreign prospects. asks the U.S. Of course,” answers the Indian systems integrator. How to do this? Nothing is written down. Remember the group.
Pointclear
FEBRUARY 16, 2011
What about customer service; current customers, new prospects? ii Wikipedia: Customer relationship management (CRM) as a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. What about your career; your company?
Pointclear
JUNE 8, 2012
Click to start video at this point —Asked about what companies are thinking and doing about satisfying their customers in 2012, Ginger notes the combination of the current economy and customers having social media megaphones means companies can’t hide from what customers are saying anymore.
Pointclear
JULY 12, 2017
Halfway though the book, I rode along on a phone call with one of our senior sales representatives, with Steve Simons, a new prospect. The representative opened the call well, searched out the prospect’s needs, addressed concerns/objections nicely, switched to a quick live demonstration, developed rapport, and finally came to the next step.
Braveheart Sales
FEBRUARY 20, 2020
An outside sales call costs $308, an inside sales call costs $50 [Source: PointClear]. Unfortunately, I have often seen, particularly in the security industry, that customer service personnel are slapped onto the phone untrained and then called inside salespersons. Source: com]. They are not one and the same.
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