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What Are Good Customer Service Skills?

MTD Sales Training

Having good customer service is the hallmark of any successful business. But how can you deliver good customer service? The answer is that you need to ensure you have the relevant customer service skills to provide an excellent experience to your customers every time.

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Are Chatbots Finally Ready to Revolutionize Customer Service? (video)

Pipeliner

Titus, who runs various business ventures, including a nonprofit called Homes for Promise, shared his insights on the evolution of chatbots and artificial intelligence (AI) in customer service and sales. The post Are Chatbots Finally Ready to Revolutionize Customer Service? He is CSMO at Pipeliner CRM.

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Mastering Sales Strategies (video)

Pipeliner

Customer Experience and Service The discussion also touches on the importance of customer service in building long-term relationships. Wes argues that companies should prioritize making it easy for customers to connect with real people, rather than creating barriers that frustrate them.

Video 116
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15 Ways To Gain More Repeat Business

MTD Sales Training

If the only time you contact them is when you are talking about your products and services, you run the risk of being a nuisance and sounding like every other salesperson they speak to. Instead, identify opportunities to contact them with valuable information and industry knowledge. How can you level up your customer service strategy?

Hiring 156
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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10 Relationship Selling Examples

MTD Sales Training

Effective Relationship Selling Examples Increased sales – Better customer service – More repeat business! Relationship selling for B2B customers can help build trust and understanding and provide ongoing value through advice and insights. This creates more opportunities for generating additional revenue from existing customers.

Examples 156
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The 10 Best SaaS CRM Software

Hubspot Sales

An effective CRM is make-or-break for SaaS companies because of: Customer Retention. 47% of polled businesses said that the use of CRM software had a significant impact on their customer retention. 85% of customers say they‘re willing to spend more on a SaaS tool if there’s good customer service. User Experience.

Software 115