Increase Sales

JULY 21, 2017

Bad customer service should not be one of them. Top sales performers know how to overcome a sales objection. Yet when that sales objection is something beyond their control such as customer service, delivery by another vendor to invoicing, earning the sale becomes even more difficult.

Customer Service 114

Customer Service Objections Customer Social Media 114

Jeffrey Gitomer

SEPTEMBER 20, 2011

Online Training. If you are the one driving the train and making big things happen, you will become a hero to those who respect your ethics and accomplishments. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? The Skills You Need To Be a True Leader. Share this Post. Categories.

Hiring 294

Hiring Training Social Media Loyalty 294

Jeffrey Gitomer

AUGUST 17, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? How Are You Using The Power of First Impression? Gitomer | August 18, 2011 | 1 Comment. Tweet Share You have THE meeting. The CEO has agreed to give you 30 minutes. Marsia Powers says: August 20, 2011 at 12:43 am.

Hiring 294

Hiring Training Social Media Loyalty 294

Jeffrey Gitomer

AUGUST 3, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals , Sales Tagged With: attitude training , building trust , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales leadership , sales skills. . -->. Customer Loyalty. Overcoming Objections. Hire Jeffrey.

Hiring 268

Hiring Training Social Media Loyalty 268

Mr. Inside Sales

NOVEMBER 3, 2019

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

Customer Service 120

Customer Service Customer Face-to-face Hiring 120

Jeffrey Gitomer

SEPTEMBER 7, 2011

Online Training. The answers derived from those questions will let the customer and the probable purchaser prove to him or herself the degree of their need, the experiences they’ve had up until now, why you are the best choice, and how they can buy now. It blows me away how few salespeople believe in their own product or service.

Hiring 245

Hiring Training Social Media Follow-up 245

The Sales Hunter

APRIL 30, 2013

Two days after the customer makes their purchase, reach out to them with a phone call thanking them for buying and making sure they received what they wanted with regard to the benefits they were looking to fill. Two weeks after the purchase, call the customer again and ask for their feedback as to how things are going.

Customer 269

Customer Cold Calling Customer Service Consultative Selling 269

Jeffrey Gitomer

AUGUST 30, 2011

Online Training. Filed Under: Social Media , Success Tagged With: attitude training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales attitude , sales presentations , social boom , success principles. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey.

Facebook 210

Facebook Hiring Social Media Training 210

Jeffrey Gitomer

APRIL 13, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Ways To Adapt To Change. Gitomer | April 13, 2011 | 5 Comments. Tweet Share Here are 10.5 ways to adapt to change and incorporate it naturally into your life — and your life’s work: 1. Get Sales Blog Updates.

Hiring 324

Hiring Social Media Loyalty Cancellation 324

The Sales Hunter

DECEMBER 29, 2011

Take the time to contact each one of your existing customers with one objective — get referrals. The way you do this if by first engaging the customer in a conversation about what they’ve gained from working with you. Habits are created because there is an objective or goal you are looking to achieve.

Motivation 210

Motivation Training Hiring Ideal Customer Profile 210

Jeffrey Gitomer

APRIL 19, 2011

Online Training. Triple The Power of Your Presentation By Asking Yourself These 8 Questions | Sales Training Tips. Your objective is to deliver the message in such a way that the audience is compelled to act (buy). For more sales training tips, click here to get my weekly sales Ezine – Sales Caffeine. Hire Jeffrey.

Hiring 316

Hiring Social Media Loyalty Referrals 316

SBI Growth

FEBRUARY 11, 2013

What are the Major Business Objectives of the CSO? Learning and Development is determining ongoing training modules. You estimated the ROI of focusing training on a number of different initiatives. It’s then easy to allow the numbers to inform the direction of training. Buyer data is being housed in Customer Service.

Collateral 334

Collateral Customer Service Data Buyer 334

Jeffrey Gitomer

AUGUST 31, 2011

Online Training. “What Should I Say When The Customer Calls And He’s Mad As Hell?” ” You can say, “I apologize,” but that’s not what the customer is looking for. Especially letting the customer vent. Customer Loyalty. Overcoming Objections. See Jeffrey Live!

Hiring 318

Hiring Customer Social Media Loyalty 318

Jeffrey Gitomer

NOVEMBER 15, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Attitude Gems For You To Read And Study. Gitomer | November 15, 2011 | Leave a Comment. Tweet Share Here are 20.5 Get Sales Blog Updates. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership.

Study 332

Study Hiring Social Media Loyalty 332

Jeffrey Gitomer

MAY 18, 2011

Online Training. Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. I’m reminded that you should be involved with your customers for the long-term. Customer Loyalty. Categories.

Hiring 265

Hiring Lead Rank Lead Scoring Leads 265

Zoominfo

DECEMBER 20, 2024

The apps help businesses customize their Salesforce environment, addressing needs across sales, marketing, customer service, and finance functions. Implementing AppExchange Applications: Best Practices Assess Business Needs: Identify specific challenges and objectives to select the most appropriate applications.

SalesForce 130

SalesForce Top of Funnel Demand Generation Agencies Intent Signal 130

Jeffrey Gitomer

MAY 27, 2011

Online Training. Filed Under: Attitude , Leadership , My Books Tagged With: attitude training , business social media , corporate sales training , customer loyalty training , gitomer , Jeffrey gitomer , jefrrey gitomer , overcoming objections , sales management training , sales training.

Hiring 315

Hiring Social Media Loyalty Cancellation 315

Hubspot Sales

OCTOBER 17, 2024

Inform them that their calls may be recorded and explain the purpose of recording, such as for quality assurance or training purposes. Compliance Training Telemarketers’ calls should be monitored to ensure compliance with TCPA regulations. Using the customer’s name and referencing their specific needs or interests goes a long way.

Cold Calling 104

Cold Calling Telemarketing B2C Guidelines 104

Jeffrey Gitomer

FEBRUARY 14, 2012

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Elements To Think About When Presenting. Gitomer | February 14, 2012 | Leave a Comment. Speak Your Mind Cancel reply. Get Sales Blog Updates. Categories. Select Category. Generating Referrals. Jeffrey Webinar. Leadership.

Hiring 255

Hiring Social Media Loyalty Referrals 255

Jeffrey Gitomer

OCTOBER 19, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , General , Generating Referrals , Sales Tagged With: attitude training , corporate sales training , little black book of connections , professional sales training , sales presentations , sales training , selling skills. Customer Loyalty.

Networking 314

Networking Hiring Prospecting Social Media 314

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Three (more) fine lines of selling. | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Gitomer | March 22, 2011 | Leave a Comment. Get Sales Blog Updates. Categories. Select Category. Generating Referrals.

Hiring 244

Hiring Social Media Loyalty Cancellation 244

Jeffrey Gitomer

APRIL 16, 2013

Overcoming Objections Sales Sales Videos cold calling techniques cold calling video customer service training Jeffrey Gitomer Blog Jeffrey Gitomer Cold Calling jeffrey gitomer sales blog Jeffrey Gitomer Sales Training jeffrey gitomer sales videos Jeffrey Gitomer Sales Wisdom Jeffrey Gitomer video'

Cold Calling 233

Cold Calling Face-to-face Trade Show Referrals 233

Jeffrey Gitomer

JANUARY 3, 2012

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Referrals – Best Way To Get Is To Give. Gitomer | January 3, 2012 | Leave a Comment. Tweet Share You don’t ask for referrals, you earn referrals: Looking for more tips like this? Click here. Share this Post.

Referrals 228

Referrals Hiring Social Media Loyalty 228

MTD Sales Training

JULY 12, 2012

Of course, there are ways to get past these “guardians of the gold,” and you can find many of those techniques here at MTD Sales Training. In fact, for some departments and with some personnel, the set up is the reverse; they WANT to speak to ANYONE and EVERYONE who calls, like sales and customer service people. Of course not.

Gatekeeper 271

Gatekeeper Decision Maker Account Course 271

Zoominfo

MARCH 21, 2025

From refining your teams techniques to reinforcing best practices, coaching tools are essential to how modern teams train, grow, and win. Customization : Can it adapt to your unique sales processes and workflows? Vendor Support : Is onboarding, training, and customer service included?

Sales Coaching 130

Sales Coaching Software Software Coaching 130

Jeffrey Gitomer

MAY 9, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? “Help! I’m Slumping, And I Can’t Get A Sale!” ” Gitomer | May 9, 2011 | 2 Comments. Tweet Share In a slump? Not making enough (or any) sales? Feel like you’re unable to get out of the rut?

Hiring 306

Hiring Social Media Cancellation Loyalty 306

Jeffrey Gitomer

MAY 13, 2013

Learn something new… Listen to a training CD in your car or at home (or both), and instead of listening to the same old news or music, try to feed your head with new knowledge that will help you make that first sale. You can start making sales calls after 10am. (If If time permits you can also try a few calls before 8am.

Decision Maker 226

Decision Maker Guidelines Loyalty Guarantee 226

Jeffrey Gitomer

MARCH 14, 2011

Online Training. Filed Under: Attitude , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , customer service training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales , sales article , sales attitude , sales blog , the little gold book of yes attitude.

Hiring 257

Hiring Social Media Loyalty Cancellation 257

Jeffrey Gitomer

NOVEMBER 17, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Characteristics of Trusted and Trustworthy People. Gitomer | November 17, 2011 | Leave a Comment. Tweet Share From my personal life experiences, here are 23.5 To get trust, first give trust. Speak Your Mind Cancel reply.

Hiring 295

Hiring Social Media Loyalty Cancellation 295

Jeffrey Gitomer

APRIL 21, 2011

Online Training. Some of these questions I have been taught to ask simply for the sake of saying something and not giving my client / customer the idea that I had no response ready to overcome objections. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Awesome post!!!

Hiring 335

Hiring Social Media Loyalty Commission 335

Jeffrey Gitomer

JULY 29, 2011

Online Training. Do you love your customers? Filed Under: Attitude , Sales , Success Tagged With: attitude training , corporate sales training , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales article , sales skills , selling skills. Customer Loyalty.

Hiring 317

Hiring Social Media Loyalty Cancellation 317

Jeffrey Gitomer

MARCH 22, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Join Me For The Launch Of Social BOOM! Gitomer | March 23, 2011 | Leave a Comment. Tweet Share Where will you be on Monday, March 28 at 6 P.M.? Get Sales Blog Updates. Categories. Select Category. Generating Referrals.

Hiring 251

Hiring Social Media Loyalty Networking 251

Jeffrey Gitomer

MAY 5, 2011

Online Training. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Take Stock: Gain A Realistic View Of What You Have Achieved. Gitomer | May 5, 2011 | 4 Comments. Tweet Share I have written that turmoil is the best time to make change, and accept change. Share this Post. Categories.

Hiring 285

Hiring Social Media Loyalty Cancellation 285

Jeffrey Gitomer

JANUARY 10, 2012

Online Training. The knowledge it ads to your sales power will blow the price objection out of the water. I really like the idea of taking a customer along on sales calls as a testimonial. Customer Loyalty. Overcoming Objections. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Click here. Share this Post.

Hiring 219

Hiring Prospecting Social Media Loyalty 219

MTD Sales Training

JANUARY 12, 2012

How much time do your sales people spend filling out paperwork and other mundane administrative-type tasks, trouble shooting, or solving very basic customer service issues? Also, on the average, it takes the sales person 100 “touches” to achieve the objective. MTD Sales Training. Happy Selling! Sean McPheat.

Closing 284

Closing Cold Calling Proposal Up-Sell 284

Jeffrey Gitomer

APRIL 29, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals , My Books , Sales , Success Tagged With: attitude training , customer loyalty training , customer service , establishing trust , how to sell , Jeffrey gitomer , jefrrey gitomer , selling skills. Customer Loyalty.

iContact 284

iContact Hiring Social Media Loyalty 284

Jeffrey Gitomer

JULY 7, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals Tagged With: attitude training , book on attitude , building trust , customer service training , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer. Customer Loyalty. Overcoming Objections.

Referrals 299

Referrals Hiring Social Media Loyalty 299