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Apple iPad vs. Microsoft Surface… But I’m #3! Can I Still Win?

The Sales Hunter

The launch of both the Microsoft Surface tablet and the launch of the new Apple iPad Mini is a classic case of this. If I’m a maker of tablets, I’d say thanks to both Microsoft and Apple for creating a market that is growing rapidly. Quit trying to worry about whether your marketing plan is getting drowned by the big boys.

Microsoft 161
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How Tech Can Improve Your B2B Customer Service

Pipeliner

Technology has revolutionized customer service. Businesses can use many technologies to engage with customers and fulfill their requests. New technologies are emerging that will transform the way companies deliver customer service in the years to come. Why You Need Tech for B2B Customer Service.

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3 Keys to Effective Sales Teams in the Age of the Informed Buyer

Sales and Marketing Management

Let’s take a look at several ways you can make sure your sales teams are providing effective customer service in the internet age. Glenton Davis is a business strategist of the Global Partner Marketing Channel and Programs at Microsoft. That’s where astute salespeople can make all the difference.

Buyer 209
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Solving the CRM Problem

Understanding the Sales Force

Last week I spent 90 minutes with another client (8 people from Operations, sales, customer service, and marketing) showing them how CRM could be the answer to their inaccurate forecasts and pipeline reports. That shouldn't be necessary. Salespeople must understand what's in it for them and why they should embrace it.

CRM 216
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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The 10 Best SaaS CRM Software

Hubspot Sales

An effective CRM is make-or-break for SaaS companies because of: Customer Retention. 47% of polled businesses said that the use of CRM software had a significant impact on their customer retention. 85% of customers say they‘re willing to spend more on a SaaS tool if there’s good customer service. User Experience.

Software 108
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12 Video Conferencing Tools You Can Use in Your Sales Process

Hubspot Sales

Microsoft Teams. Best for: Microsoft Office users. If your organization uses Microsoft Office as your main software suite of choice, Microsoft Teams is a good video conferencing option. Cisco Webex also has robust enterprise options for accounts that need many users and remote support for all your customer service needs.

Video 143