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Are You a Salesperson or a Customer Service Person?

The Sales Hunter

If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people. They play a key role in the sale process, but I believe strongly salespeople and customer service people are to be doing two different tasks. ” Sales Motivation Blog.

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How to Boost the Effectiveness of Sales Training

Janek Performance Group

This can range from traditional selling skills, such as tips on prospecting, engagement, negotiation, etc., to customer service and account management. Such a range maximizes your teams learning potential, ensuring increased engagement and retention. What do you want reps to take away from the training?

Training 118
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Average Salespeople Talk About Their Products. Great Salespeople Talk About Their Customer’s Business.

The Sales Hunter

The beauty in having this type of discussion with your customers is the information you’ll learn. Very quickly you’ll learn insights and strategies that will help you maximize opportunities, not only with the customer to whom you are talking, but also with other customers.

Maximizer 241
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VIDEO: Definition of Value? Better Check with the Customer!

The Sales Hunter

The salesperson’s objective is to get the customer to share what they (the customer) want and need. If you want to maximize your close ratio and your profit, you must stop being the salesperson who shows up with all the answers and “tells” the customer what is value. ” Sales Motivation Blog.

Video 190
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3 Key Ways Excellent Customer Service Benefits Distributors

The Brooks Group

Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1.

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The Power of the"Ultra-Price Package" | Sales Motivation and Sales.

The Sales Hunter

Some companies are hesitant to develop an “ultra-price package,” but it may be key to maximizing profits. There is always a dance going on between a company and a customer. Creating perceived value is centered on understanding the needs of customers and the benefits they want. Customer Threatens to Switch?

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B2B Phone Sales Cold-Calling: It Still Works! | Sales Motivation and.

The Sales Hunter

Your challenge then is to maximize the window by being mentally prepared to call. customer service. high profit selling. selling a price increase. selling skills. customer service. high profit selling. selling a price increase. selling skills. cold calling.