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Are You a Salesperson or a Customer Service Person?

The Sales Hunter

If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people. They play a key role in the sale process, but I believe strongly salespeople and customer service people are to be doing two different tasks. ” Sales Motivation Blog.

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Taking Customer Service from Cost Center to Profit Center

Sales and Marketing Management

Those customers who experienced a problem and did not have a satisfactory experience with customer service when they reported it did not just sit around and moan. The tendency in this country over the last 10 to 15 years has been to regard customer service as a cost center.

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How Tech Can Improve Your B2B Customer Service

Pipeliner

Technology has revolutionized customer service. Businesses can use many technologies to engage with customers and fulfill their requests. New technologies are emerging that will transform the way companies deliver customer service in the years to come. Why You Need Tech for B2B Customer Service.

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An S.O.S. From Sales Ops to Company Leadership

SBI Growth

Find out if your company is maximizing the benefits this team can deliver. Sales, marketing, IT, strategy, operations and customer service. Territories and quotas that maximize output. Download the Leaders Guide to Sales Ops Enablement by clicking here. There are multiple reasons why Sales Ops needs your attention now.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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How to Align Sales and Customer Service to Drive Higher Revenue

Selling Power

Be sure you’re maximizing the benefits of happy customers by aligning your sales and customer service departments with these six tips.

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The 21.5 BEST Places To Network | Jeffrey Gitomer's Sales Blog.

Jeffrey Gitomer

Tweet Share To maximize your networking effectiveness, you must follow one simple rule: Rule A1A — go where your customers and prospect go, or are likely to be. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? BEST Places To Network. Gitomer | June 14, 2011 | 2 Comments. Here are the 21.5 BEST places to network: 1.