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Are Chatbots Finally Ready to Revolutionize Customer Service? (video)

Pipeliner

Titus, who runs various business ventures, including a nonprofit called Homes for Promise, shared his insights on the evolution of chatbots and artificial intelligence (AI) in customer service and sales. Actionable Steps Customer Segmentation : Use AI to segment customers based on behavior, preferences, and purchase history.

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Mastering Sales Strategies (video)

Pipeliner

Wes stresses the importance of standing out in a crowded market by being creative and authentic in your approach. Customer Experience and Service The discussion also touches on the importance of customer service in building long-term relationships. He is CSMO at Pipeliner CRM.

Video 116
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Unlocking the Power of AI in Business (video)

Pipeliner

With over 25 years of experience in the digital landscape, Jonathan shared his profound insights on how entrepreneurs can harness the power of artificial intelligence (AI) to drive business success, particularly in sales and marketing. To address this, Jonathan shares a four-step process for effective prompting.

Video 105
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Future-Proofing Your Business (video)

Pipeliner

He points out that businesses need to be in constant touch with their customers to know what they want and how they use the products or services. This continuous communication is vital because it helps the organization predict the trends and developments in the market and thus design its strategies to meet future customer needs.

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Navigating E-Commerce Challenges in 2025 (video)

Pipeliner

Conduct Regular Audits: Periodically review your marketing strategies, site performance, and customer feedback to identify areas for improvement. Focus on Product Positioning: Communicate your brand value and product benefits to customers. Marketing Strategies: Implement effective marketing tactics.

Video 82
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Unlocking E-Commerce Growth Strategies (video)

Pipeliner

The conversation revolves around effective strategies for scaling e-commerce brands and maximizing conversions in a highly competitive market. Matthew suggests prioritizing the customer experience to establish trust. Proactive Customer Service: Address potential concerns before they arise.

Video 66
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The Greatest Advantages of Building an In-House Marketing Team

Pipeliner

In the latest episode of the Expert Insight Interview, host John Golden engages in a thought-provoking conversation with Kasper , a marketing visionary based in Copenhagen, Denmark. Kasper is the founder of a company that helps brands build in-house marketing capabilities and the author of the bestselling book “Moving In-House.”