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Taking Customer Service from Cost Center to Profit Center

Sales and Marketing Management

Those customers who experienced a problem and did not have a satisfactory experience with customer service when they reported it did not just sit around and moan. The tendency in this country over the last 10 to 15 years has been to regard customer service as a cost center.

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Maximizing Success with Digital Sales Referrals: A Guide

Vengreso

With these insights at hand, you’re well-equipped to maximize the benefits of Digital Sales Referrals in your business strategy. Say hello to social media networking, email marketing, content creation, and SEO. It’s all about connecting with customers online. Subscribe to Modern Selling on the app of your choice!

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Do You Ensure a Smooth Running Customer Service Department?

Smooth Sale

Attract the Right Job Or Clientele: Do You Ensure a Smooth Running Customer Service Department ? Our collaborative Blog provides insights on ‘How to ensure a smooth running customer service department.’. Doing so can minimize any problems or glitches occurring and maximize customer satisfaction. Via Pexels.

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How to Maximize CRM Return on Investment

Pipeline

This blog will answer this question along with some other topics about CRM ROI, namely how to calculate the ROI, some basic sales and marketing KPIs to consider, and three effective ways to maximize your CRM return. How Much Can a CRM Increase Revenue? times more than the $5.60 they got just three years prior.”

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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How Your Sales Organization Can Maximize Customer Value

Chorus.ai

It’s something sales professionals of all kinds are preoccupied with during the current market downturn, and for good reason. Now, more than ever, with budgets being slashed and purchases scaled back, you need to provide your customers with the greatest amount of value possible with your product. Download the Ebook.

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The Pros and Cons of BDRs in B2B Sales and Marketing

Janek Performance Group

In B2B sales and marketing, companies employ various strategies to drive growth and expand their client base. 76% percent of BDRs report to sales over marketing. 76% percent of BDRs report to sales over marketing. They then leverage research tools and market insights to pinpoint promising opportunities.