How To Boost Client Retention – Without Customer Service or Account Reps
Sales and Marketing Management
MARCH 4, 2018
What’s more, a Bain & Company study found that increasing customer retention rates by a mere 5% boosts profits by 25% to 95%. The fact is retaining best customers remains a challenge for sales and marketing professionals, leading to wasted time and money. But awareness and action are two different things. What to do?
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