Zoominfo

SEPTEMBER 4, 2019

But it’s more pertinent than ever before in today’s crowded digital landscape, where businesses struggle to build customer loyalty in an ever-expanding field of competitors. Today’s customers have an abundance of good options, so why should they stick with your brand over another? Invest in multi-channel customer service.

Loyalty 206

Loyalty Customer Incentives Incentive 206

Pipeliner

NOVEMBER 24, 2024

The conversation delved into the evolution of sales strategies in response to changing buyer behavior, particularly in the wake of the COVID-19 pandemic and the rise of artificial intelligence. This blog post will break down the key insights and actionable advice shared by Wes, focusing on his five proven steps to making every sale.

Video 116

Video Strategy Top of Funnel Direct Mail 116

Jeffrey Gitomer

JULY 2, 2013

Customer Loyalty Productivity Sales customer service how to make more sales jeffrey gitomer sales blog sales skills' This feed has moved to: [link] Update your reader now with this changed subscription address to get your latest updates from us.

Cold Calling 315

Cold Calling Loyalty Customer Service Customer 315

Zoominfo

SEPTEMBER 25, 2020

These days, emotional engagement with customers is a key differentiator for go-to-market teams. The importance of building customer loyalty. It’s also cheaper to keep an existing customer than it is to acquire a new one (think marketing campaign costs and new user training, for example). Source: ZoomInfo.

Loyalty 190

Loyalty Scale Customer Marketing 190

Jeffrey Gitomer

AUGUST 15, 2011

Make more sales. Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills. Sales Videos.

Remedy 334

Remedy Hiring Training Social Media 334

Sales and Marketing Management

SEPTEMBER 6, 2019

From a business standpoint, it’s imperative to provide customer service across a multiplicity of channels, too. It wasn’t all that long ago when “contacting customer service” simply meant visiting a store or office and talking to the owner or manager. What’s Next for Customer Service? You’ve Got Mail!

Social Media 184

Social Media Outsourcing Services Customer Service Media 184

Jeffrey Gitomer

MAY 27, 2011

Filed Under: Attitude , Leadership , My Books Tagged With: attitude training , business social media , corporate sales training , customer loyalty training , gitomer , Jeffrey gitomer , jefrrey gitomer , overcoming objections , sales management training , sales training. Get Sales Blog Updates. Sales Videos.

Hiring 315

Hiring Social Media Loyalty Cancellation 315

Increase Sales

JANUARY 7, 2018

Building customer loyalty must address unsolved problems aka customer complaints. Take a moment to think about a problem that you had with a product or service provider such as a hospital, a retail store or a new car dealership. Now think about your customers and their unresolved problems. Am I a loyal customer?

Loyalty 132

Loyalty Hotels Customer Policies 132

Jeffrey Gitomer

OCTOBER 29, 2013

Customer Loyalty Success CUSTOMER LOYALTY Customer Satisfaction customer service Jeffrey gitomer sales training' This feed has moved to: [link] Update your reader now with this changed subscription address to get your latest updates from us.

Loyalty 228

Loyalty Customer Service Training Customer 228

Jeffrey Gitomer

AUGUST 31, 2011

Filed Under: Attitude , Customer Loyalty , Generating Referrals , My Books , Sales , Success Tagged With: attitude training , book on attitude , building trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales. I know it drives me insane as a sales professional.

Hiring 318

Hiring Customer Social Media Loyalty 318

Jeffrey Gitomer

AUGUST 8, 2014

Customer Loyalty Sales Success CUSTOMER LOYALTY customer loyalty training customer service training Jeffrey Gitomer Sales' This feed has moved to: [link] Update your reader now with this changed subscription address to get your latest updates from us.

Loyalty 214

Loyalty Customer Service Training Customer 214

Jeffrey Gitomer

JULY 29, 2011

For the love of sales, not the love of money. Tweet Share Do you love sales? Do you love your customers? Many salespeople are reluctant to come to grips with WHY they are in sales and WHY they are in their present job. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos.

Hiring 317

Hiring Social Media Loyalty Cancellation 317

Zoominfo

SEPTEMBER 1, 2019

Why does a customer remain loyal to a particular brand? Businesses have posed the question of how to build and strengthen customer loyalty throughout history. The good news is, there are plenty of ways for your company to earn trust and loyalty from your customers, even in today’s busy marketplace.

Loyalty 130

Loyalty Customer Incentives Incentive 130

Jeffrey Gitomer

NOVEMBER 15, 2011

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! The Sales Bible. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Speak Your Mind Cancel reply. Categories.

Study 332

Study Hiring Social Media Loyalty 332

Jeffrey Gitomer

OCTOBER 19, 2011

If you network smart, it’s the easiest way to make sales contacts. Hot sales contacts. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! The Sales Bible. Little Red Book of Sales Answers. Here are 11.5

Networking 314

Networking Hiring Prospecting Social Media 314

Sales and Marketing Management

OCTOBER 24, 2019

Author: Tobias Goebel Customer loyalty programs are a critical marketing tool for many businesses, and it’s clear to see why: they reward return customers, provide touchpoints to drive sales, and help provide insight into customer experience and behavior. So what does this mean for customer loyalty programs?

Loyalty 120

Loyalty Customer Consumer Study 120

Pipeliner

NOVEMBER 8, 2024

The integration of artificial intelligence (AI) into business processes has been revolutionising industries across the world and inbound sales is no exception. According to a study by McKinsey, businesses that use AI to streamline sales processes report a 40% increase in productivity.

Inbound 98

Inbound Outsourcing Services Customer Service Inbound Sales Team 98

Pipeliner

FEBRUARY 6, 2025

With the rise of sales enablement technologies and changing consumer behaviors, it’s no longer a question of if, but when, cruise lines will adopt Customer Relationship Management (CRM) solutions. Customer Retention: Loyalty is the lifeblood of the cruise industry.

CRM 103

CRM Loyalty Segment Retention 103

Salesmate

MAY 5, 2020

Sales and customer service were once considered completely different areas of business – divided into two different departments, each having different goals, objectives, and strategies. Traditionally, sales teams would bring in new customers, while customer service teams were expected to take care of them.

Customer Service 110

Customer Service Customer Loyalty Churn 110

Zoominfo

SEPTEMBER 25, 2020

These days, emotional engagement with customers is a key differentiator for go-to-market teams. The importance of building customer loyalty Creating a bond helps retain buyers and gain repeat business. If they are happy, ask them for quotes and case studies and use these as early collateral for your sales team.”

Loyalty 130

Loyalty Scale Customer Marketing 130

Jeffrey Gitomer

NOVEMBER 17, 2011

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! The Sales Bible. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. Categories. Leadership.

Hiring 295

Hiring Social Media Loyalty Cancellation 295

Jeffrey Gitomer

APRIL 19, 2011

Triple The Power of Your Presentation By Asking Yourself These 8 Questions | Sales Training Tips. For more sales training tips, click here to get my weekly sales Ezine – Sales Caffeine. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. The Sales Bible.

Hiring 316

Hiring Social Media Loyalty Referrals 316

Zoominfo

AUGUST 31, 2020

ZoomInfo has identified four areas — or quadrants — that together create a framework for a successful go-to-market approach: Build loyalty. Build Loyalty. According to HubSpot research, 93% of consumers will be repeat buyers at companies with excellent customer service. Offer expansion. Company transformation.

Ideal Customer Profile 264

Ideal Customer Profile Lead Rank Marketing Loyalty 264

Smooth Sale

SEPTEMBER 11, 2024

Photo by Geralt via Pixabay Attract the Right Job or Clientele: Tools for Store Owners to Provide Better Customer Service Do you want to run a successful store ? With advancing technology, simply offering great products to your customers is not enough today. A Sound Point-of-Sale System.

Customer Service 109

Customer Service Tools Customer Hiring 109

Jeffrey Gitomer

APRIL 21, 2011

Tweet Share Sales Truth: Salespeople become known by the questions they ask. This is a 100% price driven sale. Find out a little bit about the prospect’s business so you can go into the sales call with answers and ideas that may get the prospect excited enough to buy. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey?

Hiring 335

Hiring Social Media Loyalty Commission 335

Sales and Marketing Management

DECEMBER 17, 2018

Customer service. As a result, they don’t know how to provide the right customer service when a problem arises. As a result, they don’t know how to provide the right customer service when a problem arises. Buyer expectations are always on the rise, so you must maintain excellent customer service.

Retention 238

Retention B2B Penetration Strategy 238

Jeffrey Gitomer

JUNE 14, 2011

This is a great place to learn more about your customers AND get introduced to your prospects. Both industry specific and general business shows are excellent places to get known, get sales, and get ahead. It’s in my book The Sales Bible. I work for a large company with a large sales force. Get Sales Blog Updates.

Networking 325

Networking Hiring Trade Show Social Media 325

Jeffrey Gitomer

AUGUST 24, 2011

I also gave them my sales idea.” Filed Under: Attitude , My Books , Sales , Success Tagged With: attitude training , customer loyalty training , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales presentations , social boom. Get Sales Blog Updates. Customer Loyalty.

Hotels 314

Hotels Hiring Social Media Loyalty 314

Bernadette McClelland

MARCH 11, 2018

UX is something that ‘encompasses all aspects of the end-user’s interaction with the company, its services, and its products’. Ensuring a great UX makes sure our brand and reputation stays strong, and ends up generating a stack of loyalty and advocacy. It can’t just be up to the girls in customer service.

Lead Rank 294

Lead Rank Loyalty Lead Scoring Face-to-face 294

SalesFuel

DECEMBER 11, 2024

Salespeople must know how to handle customer complaints. Effectively responding to dissatisfaction ensures loyalty and advocacy. As Pipedrive points out, Effectively addressing customer complaints is the key to maintaining trust and loyalty when things go wrong. Ensure customers return and advocate for your business.

Customer 52

Customer Hiring How To Face-to-face 52

Jeffrey Gitomer

FEBRUARY 3, 2013

I want to talk to you about the “extra mile” in a way that you might understand it and use it to build customer loyalty. in the mind of the customer or a co-worker. Customer loyalty comes about when you take loyal actions on behalf of the customer. Have you ever heard the phrase, He went the extra mile ?

Loyalty 248

Loyalty Customer Opportunity Positioning 248

Jeffrey Gitomer

JUNE 2, 2011

Filed Under: Attitude , Leadership , My Books Tagged With: gitomer , Jeffrey gitomer , jefrrey gitomer , leadership , professional sales training , sales leadership , selling skills. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck!

Hiring 310

Hiring Social Media Face-to-face Loyalty 310

Sales and Marketing Management

MARCH 14, 2018

Thus, the key to profitability is to slow customer churn and nurture growth. Reinvent Customer Service. It’s an attitude that many customer service departments adopt. If customers call in, reps spring into action. A recommendation, however, demonstrates a higher level of loyalty.

Retention 223

Retention Customer Loyalty Remedy 223

Smooth Sale

DECEMBER 4, 2024

Photo by Geralt via Pixabay Attract the Right Job or Clientele: How Business Growth Depends on Customer Care and Service We often hear the terms Customer Care and Customer Service interchanged, but each has their defining moments to which we must pay serious attention. But our enthusiasm quickly faded.

Customer 109

Customer Loyalty Remedy Hiring 109

Selling Energy

DECEMBER 23, 2020

Cultivating customer loyalty is a vital facet of being a successful sales professional. We’re talking genuine loyalty, which is a step or two beyond doing perfunctory, cursory check-ins while you prospect for new contacts.

Loyalty 108

Loyalty Customer Prospecting Customer Service 108

Miller Heiman Group

APRIL 28, 2020

But today, we know that offering customers an optimal experience is the linchpin to growing sales in a competitive market. Organizations strive for a branded, differentiating experience that revolves around customer experience best practices. Emotional Connections Are a Customer Experience Best Practice.

Loyalty 103

Loyalty Customer Survey Customer Service 103