Pipeliner

NOVEMBER 24, 2024

The conversation delved into the evolution of sales strategies in response to changing buyer behavior, particularly in the wake of the COVID-19 pandemic and the rise of artificial intelligence. This blog post will break down the key insights and actionable advice shared by Wes, focusing on his five proven steps to making every sale.

Video 116

Video Strategy Top of Funnel Direct Mail 116

Jeffrey Gitomer

JULY 2, 2013

Customer Loyalty Productivity Sales customer service how to make more sales jeffrey gitomer sales blog sales skills' This feed has moved to: [link] Update your reader now with this changed subscription address to get your latest updates from us.

Cold Calling 315

Cold Calling Loyalty Customer Service Customer 315

Zoominfo

SEPTEMBER 25, 2020

These days, emotional engagement with customers is a key differentiator for go-to-market teams. The importance of building customer loyalty. It’s also cheaper to keep an existing customer than it is to acquire a new one (think marketing campaign costs and new user training, for example). Source: ZoomInfo.

Loyalty 190

Loyalty Scale Customer Marketing 190

Jeffrey Gitomer

AUGUST 15, 2011

Make more sales. Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills. Sales Videos.

Remedy 334

Remedy Hiring Training Social Media 334

Sales and Marketing Management

SEPTEMBER 6, 2019

From a business standpoint, it’s imperative to provide customer service across a multiplicity of channels, too. It wasn’t all that long ago when “contacting customer service” simply meant visiting a store or office and talking to the owner or manager. What’s Next for Customer Service? You’ve Got Mail!

Social Media 184

Social Media Outsourcing Services Customer Service Media 184

Jeffrey Gitomer

AUGUST 31, 2011

Filed Under: Attitude , Customer Loyalty , Generating Referrals , My Books , Sales , Success Tagged With: attitude training , book on attitude , building trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales. I know it drives me insane as a sales professional.

Hiring 318

Hiring Customer Social Media Loyalty 318

Jeffrey Gitomer

AUGUST 8, 2014

Customer Loyalty Sales Success CUSTOMER LOYALTY customer loyalty training customer service training Jeffrey Gitomer Sales' This feed has moved to: [link] Update your reader now with this changed subscription address to get your latest updates from us.

Loyalty 214

Loyalty Customer Service Training Customer 214

Jeffrey Gitomer

JULY 29, 2011

For the love of sales, not the love of money. Tweet Share Do you love sales? Do you love your customers? Many salespeople are reluctant to come to grips with WHY they are in sales and WHY they are in their present job. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos.

Hiring 317

Hiring Social Media Loyalty Cancellation 317

Zoominfo

SEPTEMBER 1, 2019

Why does a customer remain loyal to a particular brand? Businesses have posed the question of how to build and strengthen customer loyalty throughout history. The good news is, there are plenty of ways for your company to earn trust and loyalty from your customers, even in today’s busy marketplace.

Loyalty 130

Loyalty Customer Incentives Incentive 130

Jeffrey Gitomer

NOVEMBER 15, 2011

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! The Sales Bible. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Speak Your Mind Cancel reply. Categories.

Study 332

Study Hiring Social Media Loyalty 332

Jeffrey Gitomer

OCTOBER 19, 2011

If you network smart, it’s the easiest way to make sales contacts. Hot sales contacts. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! The Sales Bible. Little Red Book of Sales Answers. Here are 11.5

Networking 314

Networking Hiring Prospecting Social Media 314

Sales and Marketing Management

OCTOBER 24, 2019

Author: Tobias Goebel Customer loyalty programs are a critical marketing tool for many businesses, and it’s clear to see why: they reward return customers, provide touchpoints to drive sales, and help provide insight into customer experience and behavior. So what does this mean for customer loyalty programs?

Loyalty 120

Loyalty Customer Consumer Study 120

Pipeliner

NOVEMBER 8, 2024

The integration of artificial intelligence (AI) into business processes has been revolutionising industries across the world and inbound sales is no exception. According to a study by McKinsey, businesses that use AI to streamline sales processes report a 40% increase in productivity.

Inbound 98

Inbound Outsourcing Services Customer Service Inbound Sales Team 98

Pipeliner

FEBRUARY 6, 2025

With the rise of sales enablement technologies and changing consumer behaviors, it’s no longer a question of if, but when, cruise lines will adopt Customer Relationship Management (CRM) solutions. Customer Retention: Loyalty is the lifeblood of the cruise industry.

CRM 103

CRM Loyalty Segment Retention 103

Zoominfo

SEPTEMBER 25, 2020

These days, emotional engagement with customers is a key differentiator for go-to-market teams. The importance of building customer loyalty Creating a bond helps retain buyers and gain repeat business. If they are happy, ask them for quotes and case studies and use these as early collateral for your sales team.”

Loyalty 130

Loyalty Scale Customer Marketing 130

Salesmate

MAY 5, 2020

Sales and customer service were once considered completely different areas of business – divided into two different departments, each having different goals, objectives, and strategies. Traditionally, sales teams would bring in new customers, while customer service teams were expected to take care of them.

Customer Service 110

Customer Service Customer Loyalty Churn 110

Zoominfo

AUGUST 31, 2020

ZoomInfo has identified four areas — or quadrants — that together create a framework for a successful go-to-market approach: Build loyalty. Build Loyalty. According to HubSpot research, 93% of consumers will be repeat buyers at companies with excellent customer service. Offer expansion. Company transformation.

Ideal Customer Profile 264

Ideal Customer Profile Lead Rank Marketing Loyalty 264

Engage Selling

SEPTEMBER 3, 2021

Most recently, it was from a client of mine, saying: “I’ve been supplying my long-time customer with … Read More » The post Loyalty Is Your Job, Not Theirs first appeared on The Sales Leader. I’ve been hearing that whine a lot from sellers.

Loyalty 116

Loyalty Buyer Customer Customer Service 116

Smooth Sale

SEPTEMBER 11, 2024

Photo by Geralt via Pixabay Attract the Right Job or Clientele: Tools for Store Owners to Provide Better Customer Service Do you want to run a successful store ? With advancing technology, simply offering great products to your customers is not enough today. A Sound Point-of-Sale System.

Customer Service 109

Customer Service Tools Customer Hiring 109

Jeffrey Gitomer

APRIL 21, 2011

Tweet Share Sales Truth: Salespeople become known by the questions they ask. This is a 100% price driven sale. Find out a little bit about the prospect’s business so you can go into the sales call with answers and ideas that may get the prospect excited enough to buy. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey?

Hiring 335

Hiring Social Media Loyalty Commission 335

Sales and Marketing Management

DECEMBER 17, 2018

Customer service. As a result, they don’t know how to provide the right customer service when a problem arises. As a result, they don’t know how to provide the right customer service when a problem arises. Buyer expectations are always on the rise, so you must maintain excellent customer service.

Retention 238

Retention B2B Penetration Strategy 238

Jeffrey Gitomer

JUNE 14, 2011

This is a great place to learn more about your customers AND get introduced to your prospects. Both industry specific and general business shows are excellent places to get known, get sales, and get ahead. It’s in my book The Sales Bible. I work for a large company with a large sales force. Get Sales Blog Updates.

Networking 325

Networking Hiring Trade Show Social Media 325

Jeffrey Gitomer

AUGUST 24, 2011

I also gave them my sales idea.” Filed Under: Attitude , My Books , Sales , Success Tagged With: attitude training , customer loyalty training , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales presentations , social boom. Get Sales Blog Updates. Customer Loyalty.

Hotels 314

Hotels Hiring Social Media Loyalty 314

Bernadette McClelland

MARCH 11, 2018

UX is something that ‘encompasses all aspects of the end-user’s interaction with the company, its services, and its products’. Ensuring a great UX makes sure our brand and reputation stays strong, and ends up generating a stack of loyalty and advocacy. It can’t just be up to the girls in customer service.

Lead Rank 294

Lead Rank Loyalty Lead Scoring Face-to-face 294

SalesFuel

DECEMBER 11, 2024

Salespeople must know how to handle customer complaints. Effectively responding to dissatisfaction ensures loyalty and advocacy. As Pipedrive points out, Effectively addressing customer complaints is the key to maintaining trust and loyalty when things go wrong. Ensure customers return and advocate for your business.

Customer 52

Customer Hiring How To Face-to-face 52

Sales and Marketing Management

MARCH 14, 2018

Thus, the key to profitability is to slow customer churn and nurture growth. Reinvent Customer Service. It’s an attitude that many customer service departments adopt. If customers call in, reps spring into action. A recommendation, however, demonstrates a higher level of loyalty.

Retention 223

Retention Customer Loyalty Remedy 223

Smooth Sale

DECEMBER 4, 2024

Photo by Geralt via Pixabay Attract the Right Job or Clientele: How Business Growth Depends on Customer Care and Service We often hear the terms Customer Care and Customer Service interchanged, but each has their defining moments to which we must pay serious attention. But our enthusiasm quickly faded.

Customer 109

Customer Loyalty Remedy Hiring 109

Selling Energy

DECEMBER 23, 2020

Cultivating customer loyalty is a vital facet of being a successful sales professional. We’re talking genuine loyalty, which is a step or two beyond doing perfunctory, cursory check-ins while you prospect for new contacts.

Loyalty 108

Loyalty Customer Prospecting Customer Service 108

Pipeliner

AUGUST 12, 2021

Earning the loyalty of your customers should be a top priority for your business, especially if you are in an industry that is highly competitive. Customer loyalty measures how likely a customer is to do business with your brand again and again. Offer multi-channel customer service.

Loyalty 97

Loyalty Customer Social Media Lead Rank 97

Jeffrey Gitomer

AUGUST 23, 2011

In order to struggle less, you must begin to make the transition from “making a sale” to “creating a buying atmosphere.” Let me give you the non-sales skills version. None of them are about “how to close the sale.” Being your best at all times — Second best in sales is first loser.

Selling Skills 326

Selling Skills Hiring Social Media Lead Rank 326

Sales and Marketing Management

JUNE 30, 2015

Customer experiences can be improved through a number of methods. The Age of Experience report from Sitel provides insight into four key areas: technology and innovation, customer service operations, employee management and global sourcing. Customer experiences can be improved through a number of methods. read more

Loyalty 120

Loyalty Customer Customer Service Report 120

SBI Growth

MAY 1, 2013

Sales leadership continues to hammer marketing for support. At this point sales sees no value in marketing and why would they? Currently no leads provided to sales. Customer service handles the few inbound leads and hands them off directly to sales. Loyalty Marketing. No Marketing Automation.

Outsourcing Services 296

Outsourcing Services Demand Generation Agencies Marketing Demand Generation 296

MTD Sales Training

FEBRUARY 27, 2012

I had to share it with you and I have a couple of questions for you after you read this short story and example of customer service at its finest! Excellent Service = More Sales. whom I guessed was a manager, supervisor, yet I found was an extraordinary sales person. However, great service can make any meal great.

Customer 297

Customer Customer Service Examples Positioning 297

Sales and Marketing Management

JUNE 10, 2019

And, worse, maybe they will spread the word throughout their network and negatively influence other prospect or customer decisions. On the flipside, have you ever put a recovery plan in place and ended up improving customer loyalty after the failure? The inevitable customer service failure needn’t incite panic or dismay.

Loyalty 234

Loyalty Remedy Journal Study 234

Sales and Marketing Management

SEPTEMBER 14, 2020

Some sales organizations saw their pipelines disappear overnight, so they began to reevaluate processes in an attempt to preserve them. Now, as businesses begin to adopt new technologies and solutions to recover and rebound, they must avoid overlooking their biggest asset: their customers. Pandemic-Induced Approaches .

SAP 207

SAP Compensation Face-to-face Analytics 207

Sales and Marketing Management

MARCH 16, 2018

Author: Kevin McGirl, President, sales-i The supply chain is the engine of the global economy. The following four sales obstacles were identified as the most persistent and the most troubling for B2B companies across the supply chain. Customer retention and loyalty.

B2B 195

B2B Company Hiring Discount 195