Customer Service Leads SME 
Pipeliner
MAY 19, 2020
Effective e-mail marketing entails that you know your market and how and when they like being talked to so you can convince them properly to make a purchase and give them good customer service that keeps them coming back for more. As an SME, you have a very personal relationship with your customers. THE NITTY GRITTY.
Bernadette McClelland
AUGUST 17, 2016
My strength as a consultant is in B2B Sales (20 years in corporate, seven years as an owner of an SME and five years as a consultant in my own practice). Is it customer service? Trevor Young from PR Warrior refers to it as the conversations you want to lead. Management? Financials? Different from others? What about you?
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Salesmate
AUGUST 19, 2020
We’re excited to announce that once again, Salesmate is recognized as a market-leading sales CRM and automation platform by multiple Gartner’s top software advisory platforms – SoftwareAdvice and GetApp. Value for Money Salesmate offers an integrated platform to grow your business.
Babette Ten Haken
APRIL 4, 2019
You have a signature set of behaviors and mannerisms which lead you to make assumptions: about others. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Over the course of your career, the words you use to communicate with professional peers creates your future habits. Find out more right here.
Babette Ten Haken
OCTOBER 1, 2018
I cannot tell you the number of times I have coached professionals in all disciplines and generations through the overarching “why,” leading to failure to perform and its accompanying frustration. She is a member of SME, ASQ, SHRM and the National Speakers Association. Have we unintentionally undersold our capabilities?
Babette Ten Haken
SEPTEMBER 13, 2018
Lead a more collaborative, engaged and profitable workforce relentlessly focused on customer success and customer retention. Babette Ten Haken is a STEM design thinker, Six Sigma Green Belt and Voice of the Customer facilitator, forged by her background in new product development, startups, market research and sales.
Babette Ten Haken
JULY 23, 2018
Ultimately, our professional breakout moment leads us to professional innovation and professional wisdom. She is a member of SME, ASQ, SHRM and the National Speakers Association. From moving one millimeter forward. That single decision we wrestle with – and then decide to take – is revelatory. is available on Amazon.
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