Customer Service Intent Signal Training 
Zoominfo
DECEMBER 20, 2024
The apps help businesses customize their Salesforce environment, addressing needs across sales, marketing, customer service, and finance functions. Training and Support: Invest in training for end-users and ensure ongoing support for seamless adoption.
Lead411
JANUARY 16, 2025
Lead411 combines advanced AI-powered intent data with robust contact information to help sales teams identify and prioritize prospects most likely to convert. Example Use: A SaaS company uses Lead411 to find decision-makers in specific industries and score leads based on intent signals. Best for: Sales engagement automation.
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Zoominfo
FEBRUARY 12, 2024
Choosing the best-fit revenue operations tools can dramatically enhance cross-departmental collaboration, enabling unified platforms where sales, marketing, and customer service teams are able to access and share critical data. Gong: Analyzes sales calls and customer interactions to offer actionable feedback and insights at scale.
Sales 2.0
FEBRUARY 1, 2023
New traffic pattern data enabled model training to reduce time-to-destination. You can mine the Web for contact info (like Zoominfo) and intent signals. The goal was to save time, actually, so they provide real-time, adaptive guidance… and they measure how long your drive takes in reality, to further train their models.
Gong.io
JULY 11, 2022
Managing referrals from existing customers. Attending sales training and coaching sessions. This involves aspects such as: Onboarding, training, and implementation. Note that CSMs are not Customer Service advisors. Nurturing existing leads. Asking targeted qualification questions. Negotiating and closing contracts.
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