Remove Customer Service Remove Insurance Remove Prospecting
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Great Customer Service in Insurance Starts with Great Communications

Cincom Smart Selling

The insurance industry sells promises–promises that are made and fulfilled by people. For insurance companies, customer communications play a key role in shaping value; therefore, the quality of communications can make or break relationships. Customer Communications at the Center of Service.

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How Sales Specialists Help Reach Your Customers

Sales and Marketing Management

In fact, it was first adopted by the insurance industry in the 1870s. Nowadays, however, there are so many touchpoints in the customer’s buying journey that a standard hunter/farmer sales approach simply isn’t going to cut it. Customer experience, renewal and referrals are critical to ongoing success.

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The Best Sales Coaching Software Tools in 2025

Zoominfo

Customization : Can it adapt to your unique sales processes and workflows? Vendor Support : Is onboarding, training, and customer service included? Allego is used by organizations in industries such as banking, insurance, medical devices, and asset management. Scalability : Will it grow with your team and business needs?

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The "No Time to Prospect" Myth - Why People Don't Succeed in Selling

Anthony Cole Training

Read Tonys article.recently published in Bank Insurance & Securities Marketing Magazine! Prospecting (25). qualifying prospects (13). qualifying sales prospects (10). sales prospecting (34). The "No Time to Prospect" Myth - Why People Dont Succeed in Selling. Tony Cole on TV. Alltop.com.

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What Sales Leaders Can Learn From Franchise Business Owners

Sales and Marketing Management

Each day he prospects for new customers. He builds relationships with these customers, assessing and meeting their needs. He works hard to compete against others in the industry vying for the same customers. My franchise clients have included restaurants, home services, early education centers and many other industries.

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A Beginner’s Guide to Cross-Selling vs Upselling: What’s the Difference and Why Does It Matter?

Janek Performance Group

Indeed, as Marketing Metrics notes, existing customers are 60-70% likely to purchase, compared to just 5-20% for new prospects. For example, say youve sold car insurance to a pair of newlyweds and find out later that they have a child on the way. But some sales professionals conflate the two, when theyre two distinct things.

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Think Referrals Don’t Scale?

No More Cold Calling

Who does the CEO know, the mail clerk, the customer service representative? This harkens back to old insurance tactics, when an agent would deliver a policy and then ask the client to send a letter to 10 or 20 of his best friends. Each salesperson determines the number of people he will ask for referrals each week.

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