Remove Customer Service Remove Inside Sales Remove Prospecting
article thumbnail

How to Build an Inside Sales Culture that Rocks Your Revenues

Sales and Marketing Management

Its customer service? Its sales expertise? Businesses need a strategy for building a strong, remote sales culture that is encouraging and supportive, even when your inside sales team is scattered across the country or around the world. We tend to think of inside sales reps as being reasonably autonomous.

article thumbnail

3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer Service and Insider Sales: Different for a Reason

Engage Selling

Imagine you’re preparing a delicious meal and you’re short on olive oil. Would you add vinegar to make that oil go further? Of course not! Those are complementary ingredients, not interchangeable ones. You can shake them together but soon they’ll … Read More »

article thumbnail

6 AI Hacks for Inside Sales Reps [+Easy Steps]

Hubspot Sales

I’ve been in contact with sales experts about how AI has helped them. They’ve shared tips and AI hacks for inside sales reps, as well as tips for coping with — and bouncing back from — bad sales months. Salespeople don’t need to be tech gurus to scour the internet for info on a prospect before they make a call.

article thumbnail

How to Motivate Your Sales Team & Improve Your Customer Service Experience with Dionne Mejer, #224

Vengreso

Because when you have a highly motivated (and effective) sales team, then the customer experience is often better streamlined and supportive – helping to turn first-time customers into lifetime customers. Her innovative inside sales training tactics and proven approach gets her clients results every time.

article thumbnail

How and Why You Should Transition from Field to Inside Sales

Hubspot Sales

And when they do gear up and venture forth, their efforts on that front are increasingly erring towards customer service activities. These two facts of life have converted most field salespeople into reluctant inside salespeople who venture out only occasionally. Why Inside Sales is Outpacing Field Sales.

article thumbnail

What is Inside Sales? Everything You Need to Know

Gong.io

These are the luxuries afforded to the typical inside sales rep. But aside from the obvious environmental difference, there’s a lot more that separates inside from outside sales teams, and that’s what we’re going to explore here. What is inside sales? . Inside sales vs. outside sales .