This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
To Become A Master Salesperson, Master NON SellingSkills. Tweet Share Everyone talks about “how to sell” Not me. The rest of this information will do you no good. Without belief, you’ll have no desire to do the hard work necessary to convert selling to buying. Online Training. See Jeffrey Live!
How Personal Information Leads To A Relationship (And To Sales). Tweet Share To establish the ultimate long-term relationship and to be memorable in the service you perform, you need to discover personal information about your prospect or customer. Information that provides insight. Who is Jeffrey? MARCH 22/23.
Blog Consultative SellingCustomerService Professional SellingSkills dreamforce salesforce' I found myself today following the mass into the main room to hear Marc Benihoff, CEO of Salesforce, and thus the host of the event. I left before it began for one simple reason. What was he […].
SellingSkills or Selling Process? A person with strong sellingskills. Strong sellingskills certainly are a beginning. These include the ability to listen, ask questions, create a unique selling proposition and ultimately close. I refer to these as sellingskills, not a sales process.
I would be a rich person if I was paid a dollar each time a salesperson told me they don’t enter most information into their CRM system because they have a good memory and can remember. Recording information is essential. When we try and merely remember everything, we run the risk of losing pieces of crucial information.
Any piece of information you receive from or about a customer needs to be validated. No matter how long you have been in sales, you know that bad information can steer you horribly wrong and maybe even cost you sales and professional relationships. For one, the information could be flat out wrong. You get the point.
I have been talking about the informed calling method and why it is so important to your prospecting plan. When you’re using the informed calling method to prospect, be sure the information you’re sharing with the prospect is what they will find of value. Prospects will become customers when they have confidence.
This is especially true if it’s you, the salesperson, who has offered the idea up to send the prospect some information. Although you might think you’ve done a good job, what you’ve really done is give the customer an excuse to end the meeting. What you’re going to send them isn’t going to do anything.
Often, the pause will be filled with the customer sharing with you even more information. Think about that for a moment! You get more information out of the customer without saying anything. The reason is quite simple. If you ask me, that’s awesome! The 2-second pause. Simple and effective.
If, on the other hand, they’re doing it after they’ve met with you, then this may indicate the information you’re sharing in your sales presentation is not answering their questions. Is the information that customers are gathering from the internet accurate or not accurate? ” Sales Motivation Blog.
Too bad they think this way, because it only serves to confuse the customer. Whether you’re trying to close a sale or understand better the needs and desired benefits of the customer, being able to get information from them is critical. Copyright 2012, Mark Hunter “The Sales Hunter.”
I’m not talking about proprietary information. I’m talking about broader business insights that equip you to better serve other customers. To see what I mean, check out this video: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. .
This means that when you pause anytime you share a key piece of information or answer an objection,your response will seem more credible because of the pause. Pausing is also a powerful tool when we are communicating something of importance. As I mentioned earlier, it gives the impression of increased importance in what we are saying.
If you’re like the typical salesperson, you get more marketing information than you could ever begin to use. Blog Closing a Sale Consultative SellingCustomerService leadership Motivational Sales Speaker Professional SellingSkills Sales Motivation benefits customercustomerservice marketing marketing materials needs sales'
Strive to make at least 50% of your questions short, and you’ll find yourself gathering much better information from your customers. Blog Closing a Sale Cold-Calling Consultative SellingCustomerService Professional SellingSkills Prospecting prospect prospecting questioning questioning skills'
Simplify things for your customer by showing you care. By doing this, you will wind up with better information. The goal of asking the customer questions is to get them to share with you information, and that is done by asking open-ended simple questions. Listen to what they have to say. ” Sales Motivation Blog.
Sometimes we begin to feel insecure when a customer or prospect asks us something for which we don’t have an immediate answer. This isn’t about you not having information; it’s about you having an opportunity to better serve the customer by getting the information. You need to reframe this scenario.
Get information from them that pertains to you. Remember the information they’ve given you. The paradox is that at a networking event everyone wants to sell. You may have to be a connector to help your prospect find connections (gather information) in order to have your best chance to be a seller. Customer Loyalty.
If you seek a positive mind and a positive attitude, you MUST expose yourself to positive information and hang around positive people. Tweet Share Here are 20.5 Change your input to change your attitude. If you want to achieve positive, you have to surround yourself with it and live with it. You were born to win. Speak Your Mind Cancel reply.
Your objective is to get to the good part of understanding the customer’s needs and wants, and that means asking follow-up questions regarding what they just shared with you. If you strengthen your skills in using follow-up questions, in time you get to the information you want. ” Sales Motivation Blog.
Customers are entering into the buying process later than ever, thanks to the plethora of information available on the internet. The old days of customers wanting you the salesperson to share with them everything you know is gone. Customers don’t have time for it, and for that matter, neither do you.
Key is to engage them, not just inform them. If all you’re doing is emailing them some more information, then you haven’t gone far enough to demonstrate why you’re different. Blog CustomerService Professional SellingSkills Sales Motivation email prospect prospecting sales call'
Second, the discussion between the senior level person and the customer may very well uncover new opportunities you the salesperson were not aware of. This is not to discount the work you do, but often times a senior level person can uncover different information. Start making calls this week! It’s your business.
This is increasingly becoming a major issue, because of the amount of informationcustomers can get on the web. If all you’re doing is providing them with information they could get on the web, then what does that make you? If you need materials to make a sales call, then you don’t know your business.
I read information about these types of individuals and I cringe because of their lack of integrity and we say, “How in the world could someone get that messed up?” Blog Consultative SellingCustomerService leadership Professional SellingSkills Sales Motivation integrity sales leadership sales motivation'
Because a sales presentation should be a discussion between people who are comfortable and confident enough with each other to share key information. When you approach sales calls with this strategy, you will be better equipped to show how what you offer meets the customers’s needs and desired benefits.
Now ask yourself a MORE IMPORTANT question: “Do all of the customers I don’t sell to — but would like to — do the same thing?” If you close or cut your hours or simply coast during the holidays, what kind of customerservice are you truly providing and how many sales are you truly missing?!
Once you have information about where they grew up, how they started in their career, and the state of their business — then you can begin to develop meaningful dialog, engaging dialog, and relationship-oriented dialog that will not only help you relate to them, but will help them relate to you. Maybe even one that you can help resolve.
Why ask a question that breeds misleading information? Every salesperson thinks that the customer will jump at the hint of saving money. .” This is THE question that breeds the most lies. The answer is most often “yes”, and the answer is most often false. The correct question to ask is: How will the decision be made?
If you aren’t positive about both yourself and what you sell, then how do you expect anyone you meet to even think about being a prospect? If a prospect is not willing to share with you some sort of proprietary or personal information about themselves or their company, then they’re not serious about working with you.
Some background noise if fine, but the last thing you want the other person to hear when you’re calling is loud music or the sound of informal activities going on in the background. You never know when the other person might just share with you one more important piece of information. Phone Sales Tips When Contacting Customers.
All sales books offer some form of valuable information. All sales experts offer some form of valuable information. As a student, your job is to determine how that information fits into your skill set, your environment, your marketplace, and your customer interactions. Customer Loyalty. Kind of like you.
Between December 12th and 16th I am going to give 5 webinars that are going to rocket you into 2012 because it’s information you can use. Customer Loyalty. Tweet Share Have you taken time to sign up for my webinar bootcamp yet? Speak Your Mind Cancel reply. Get Sales Blog Updates. Categories. Select Category. Generating Referrals.
Sales Training Tip #314: Thankful for the Privilege to Sell. Selling Thanksgiving Week. customerservice. high profit selling. selling a price increase. sellingskills. customerservice. high profit selling. selling a price increase. sellingskills.
Sales Motivation: Leverage Your Best Customers. 6 Tips for Selling in a Difficult Environment. customerservice. high profit selling. selling a price increase. sellingskills. customerservice. high profit selling. selling a price increase. sellingskills.
customerservice. high profit selling. selling a price increase. sellingskills. customerservice. high profit selling. selling a price increase. sellingskills. The author didnt add any Information to his profile yet. -->. cold calling. discounting.
Tweet Share Between December 12th and 16th I am going to give 5 webinars that are going to rocket you into 2012 because it’s information you can use. Gitomer | December 2, 2011 | Leave a Comment. The minute you hear it you can take it out into the street and turn it into money! Speak Your Mind Cancel reply. MARCH 22/23. London, ON.
When customers step through the door, they expect a certain level of customerservice. Your customer will expect an experience that is free-flowing and completely hassle free and can set you apart from your competitors if you do it right. Want to improve your customerservice and retail sellingskills?
This can range from traditional sellingskills, such as tips on prospecting, engagement, negotiation, etc., to customerservice and account management. While theres some value in straight lectures, most people nod off, checking in and out, missing essential information. Of course, there is a limit.
Sales Motivation: Don’t Sell the Economy. Where Do You Get Your Business Information? customerservice. high profit selling. selling a price increase. sellingskills. customerservice. high profit selling. selling a price increase. sellingskills.
This allows the customer to see how the salesperson remembers and values what they, the customer, had to say. Second, the follow-up needs to include a new key piece of information the prospect would find of interest. Only if Your Customer Thinks So. customerservice. high profit selling. cold calling.
Leaders create both formal and informal communication networks within their organization. Leaders utilize the informal network of an organization to receive feedback and monitor the health of the team. High-performing leaders are ones who do not merely pass along information. Leadership and High-Profit Selling.
When we see ourselves as being our customer’s research and development department, it moves us to a higher level in what we look at. We now see ourselves as having to be on the forefront of gathering and understanding information we can share with our customers. Are You Disrupting The Thinking of Your Customer?
We organize all of the trending information in your field so you don't have to. Join 283,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content