This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Client List. Client Login. Client List. SellingSkills or Selling Process? A person with strong sellingskills. Strong sellingskills certainly are a beginning. These include the ability to listen, ask questions, create a unique selling proposition and ultimately close.
Client List. Client Login. Client List. 23 Ways to Strengthen Your Relationship with Your Client. We all want a tighter relationship with our clients, because developing strong business relationships is what allows everyone to benefit. Your client will benefit. FREE Resources. Testimonials. Mark Hunter.
Client List. Client Login. Client List. 12 More Ways to Build the Strongest Client Relationships. Recently I ran a post on 23 ways to strengthen your relationship with your client. High-profit salespeople recognize that a lot of little things go into building great client relationships. FREE Resources.
Client List. Client Login. Client List. STOP Letting Customers Control Sales Negotiations. If your customers are controlling sales negotiations, you need a better plan. I’m going to make a safe bet that your customer is controlling you more than you might think. FREE Resources. Testimonials.
Client List. Client Login. Client List. Sales Motivation: Customers Will Always Pay More For Confidence. Customers want solutions. You could put it another way — what customers want is confidence. In fact, I’ll go one step further in saying customers buy confidence. FREE Resources.
Client List. Client Login. Client List. It’s not what you say; It’s what your customer believes. You can have the best sales presentation in the world, but if the customer doesn’t believe your proposition, then you don’t have a chance. Take the time to engage with the customer.
Client List. Client Login. Client List. Instead, when you have a call that goes bad, pick up the phone and call one of your favorite customers and let them pick you up. Trying to sell to people who can’t buy. Sales Motivation: Leverage Your Best Customers. 6 Tips for Selling in a Difficult Environment.
Client List. Client Login. Client List. Have a “customer satisfaction” phone blitz. Contact each customer you have sold to and ask them how they like your service. Remember, regardless of whether the customer likes your service, they are telling others. customerservice.
Client List. Client Login. Client List. To all my customers — a very big thank you for believing in me. Thank you customers for being patient with me when I may not have responded as quickly as you would have liked. Thank you customers for your questions and your comments. Selling Thanksgiving Week.
Client List. Client Login. Client List. Ask yourself — “Do ALL of my customers do the same thing?” Now ask yourself a MORE IMPORTANT question: “Do all of the customers I don’t sell to — but would like to — do the same thing?” FREE Resources. Testimonials.
Client List. Client Login. Client List. What this means is they many times will troll various discussion boards on groups looking at comments and even looking at profiles. Join groups where your customers are going to be. Be sure to also keep your profile current and open for others to view. sellingskills.
Client List. Client Login. Client List. Our customers don’t care about our problems, they care about their problems. Customers are buying confidence. Customer satisfaction is what our customer’s choose to believe — it’s not what we expect. customerservice.
Client List. Client Login. Client List. You think it’s effective to spend your time spouting off to anyone who will listen, including customers, about how inept marketing is. Ignore customers and the numerous requests they make. Get lazy about updating your customer records. FREE Resources.
Client List. Client Login. Client List. I define “sales leadership” as being the type of salesperson and sales team that is seen by not only your customers, but also your competitors, as being the source to turn to for answers. Customers have more options than ever before. FREE Resources. Testimonials.
Client List. Client Login. Client List. Customers continue to get smarter, and in today’s economy, they are using more tactics than ever to get what they want. Sell first. Rule is to sell first and allow the customer to reject your unique selling proposition twice before even thinking about negotiating.
Client List. Client Login. Client List. You can’t do your job without feedback from your customers or your coaches. Professional SellingSkills Training: Stay Motivated, Finish Strong. customerservice. high profit selling. selling a price increase. sellingskills.
Client List. Client Login. Client List. Salespeople all know the power of referrals from existing customers and how these can be some of their best leads. Unfortunately, too few salespeople have a plan to get referrals on an ongoing basis from their customers. Again, you contact each customer. Testimonials.
Client List. Client Login. Client List. Guest post Monday brings us a post from Profiles International , an organization committed to creating high-performing workforces. Imprecise job profile leads to hiring “unfit” staff. Create performance profiles based upon pre-recruitment job descriptions.
Client List. Client Login. Client List. A customer who has had a bad experience buying something is more likely to talk about that experience than the countless customers who have great experiences buying something. ” “I help CEOs make their companies more customer-friendly.” Testimonials.
Client List. Client Login. Client List. Make sure you have at least one positive piece of information you can share with each customer you meet. customerservice. high profit selling. selling a price increase. sellingskills. customerservice. high profit selling.
Client List. Client Login. Client List. People are more willing to talk during the holidays, so start off by contacting your current customers and asking them for referrals. Don’t forget to be thanking your customers for their support this past year and taking time to determine what their current needs are.
Client List. Client Login. Client List. Take the time to contact each one of your existing customers with one objective — get referrals. The way you do this if by first engaging the customer in a conversation about what they’ve gained from working with you. customerservice. Testimonials.
Client List. Client Login. Client List. Work on developing a tight list of questions you can use with customers to help ensure you’re spending your time with people who can and will buy from you. customerservice. high profit selling. selling a price increase. sellingskills.
Client List. Client Login. Client List. customerservice. high profit selling. selling a price increase. sellingskills. customerservice. high profit selling. selling a price increase. sellingskills. ” without insulting the customer?
Client List. Client Login. Client List. If you want to know the best way to improve your negotiation skills, then invest more time in improving your sellingskills. First thing I believe with regard to negotiating is that you sell first, negotiate second. FREE Resources. Testimonials. Mark Hunter.
Client List. Client Login. Client List. More often than not, they succeed financially, but more importantly, they also garner the respect of their customers, colleagues, bosses, family members and friends. Consultative Selling: Solid Sales Strategy Requires It. customerservice. high profit selling.
Client List. Client Login. Client List. You have been working your tail off trying to close this one client, and just when you think that moment is going to come, the client delays or backs off all together. Call your best customer! Closing a Sale: Getting Past The Soft Sell. customerservice.
Client List. Client Login. Client List. If a customer is not willing to reveal to you something about them or their company that is not known by the general public, then run! Either way it means the customer is a waste of your time, as they’re merely a sales suspect. FREE Resources. Testimonials. Mark Hunter.
Client List. Client Login. Client List. Or, what would have happened if you had been able to close your last sale without offering the customer anything extra? customerservice. high profit selling. selling a price increase. sellingskills. customerservice.
Client List. Client Login. Client List. I’ve spoken along these lines before, when I said that internet platforms are very effective for generating business with both existing and new customers. customerservice. high profit selling. selling a price increase. sellingskills.
Client List. Client Login. Client List. Get your CEO and other senior level people on the road visiting customers. Too many sales managers and even C-Suite officers hold off on visiting customers until it’s time to close the sale. Get them out visiting customers now. customerservice.
Client List. Client Login. Client List. Too many salespeople begin negotiating with customers too quickly. As soon as the customer gives any sort of resistance, it seems like the going norm is for the salesperson to roll over and play dead and give away the farm. I like to say we sell first, negotiate second.
Client List. Client Login. Client List. There’s no reason to enter into sales negotiation with anyone if you can sell to them instead. I’m a very strong believer in always selling first, because it gives us the ability to understand the customer’s key needs. customerservice.
Client List. Client Login. Client List. Bad Salespeople Make Cheap Customers: Sales Training Tip #408. customerservice. high profit selling. selling a price increase. sellingskills. customerservice. high profit selling. selling a price increase.
Client List. Client Login. Client List. Lesson learned for sales: Customers can cancel appointments, change order dates and a number of other things. Lesson learned: You can have an amazing business proposition for your customer, but in the end it’s what they think and it’s what they need. Testimonials.
Client List. Client Login. Client List. The salesperson is in the role of helping their customers learn what they don’t know — but need to know. You are your customer’s research and development department. Use the information in phone calls and in emails as a way to get customers thinking.
If so, I’d like to personally invite you to write a review about me on my new SpeakerWiki profile. Here is what you will see when you visit my new profile: Please consider taking a few minutes to write a review about me. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless.
Client List. Client Login. Client List. If you are consistently coming up with reasons why you don’t really need to go after new customers, then you really should stop being a salesperson. This seems obvious, but if you don’t believe in your price or your product, you will fail miserably at selling.
Client List. Client Login. Client List. Today’s customer, whether it be B2B or B2C, are not locked into doing anything they don’t want to. Customers have more options than ever before. It’s amazing how the internet has given a level of knowledge and confidence to customers. sellingskills.
Client List. Client Login. Client List. I recently read The Challenger Sale: Taking Control of the Customer Conversation by Matthew Dixon and Brent Adamson. We’ve all been led to believe the way you develop sales is by developing strong relationships with your customers. customerservice.
Client List. Client Login. Client List. At this time of year, too many salespeople find themselves in an awkward situation with a customer, wondering how to fill a December or January order. customerservice. high profit selling. selling a price increase. sellingskills.
We organize all of the trending information in your field so you don't have to. Join 283,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content