This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Social Media Shyness If your business’s idea of social media presence is an annual “Happy New Year” post, you might be missing out on a goldmine of engagement. CustomerService Snafus Have you ever experienced unbelievably bad service that made a root canal seem fun?
He’s best known as the co-founder of GoldMine Software Corp, one of the first customer relationship management (CRM) platforms for small- to medium-sized businesses (SMBs). In 1999, Goldmine was acquired by FrontRange. Nimble is ranked #1 in Overall Satisfaction by G2 Crowd. I’d rather them listen more than they talk.
Take advantage of Conversation data to understand the most critical topics that key decision-makers are bringing up Your customer conversations are a goldmine of opportunity. If a customer expresses dissatisfaction twice this week, do you have a customerservice problem?
I still remember the the days of Contact Manager applications, like Goldmine, that allowed salespeople to effectively manage their contacts, communications, and calendars. The post Nimble SCRM Intros Full PieSync Integration and a New Affordable Plan appeared first on Social Sales Training & Strategies.
It’s also a good idea to start providing customerservice via social media channels, too, as that’s a good way to respond in a timely manner and show that you care. Harness the Power of Data-Driven Decision Making In the digital age, data is a goldmine that can dramatically refine your sales strategy.
Customer-facing teams need help developing their skills, knowledge, and strategies to help them close more deals and provide great customerservice. Emotional Intelligence Training and Support. To handle those situations well, you should have strong emotional intelligence training.
We organize all of the trending information in your field so you don't have to. Join 283,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content