Customer Service GoldMine Prospecting 
Understanding the Sales Force
OCTOBER 23, 2012
CRM allows salespeople to place prospects in the wrong stage of the pipeline. CRM is too difficult to customize. Last week I spent 90 minutes with another client (8 people from Operations, sales, customer service, and marketing) showing them how CRM could be the answer to their inaccurate forecasts and pipeline reports.
Zoominfo
MARCH 3, 2019
As a B2B sales rep, the more you know about a prospect and their company, the easier it is to sell to them. Although we’ve primarily seen Sprout Social used for marketing and customer service purposes, the platform has a host of features that can help the average B2B sales rep learn more about the companies they’re trying to sell to.
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Zoominfo
OCTOBER 18, 2018
Often, your product pages exist to simply introduce visitors and prospects to your goods and services—enticing them to learn more. If you include too much information at once, you risk losing a prospect’s interest. We also recommend including proof of value in the form of customer testimonials and case studies.
Zoominfo
MARCH 3, 2019
As a B2B sales rep, the more you know about a prospect and their company, the easier it is to sell to them. Although we’ve primarily seen Sprout Social used for marketing and customer service purposes, the platform has a host of features that can help the average B2B sales rep learn more about the companies they’re trying to sell to.
Autoklose
MAY 6, 2024
The main idea behind this approach is that with the help of scientific research, salespeople can better understand what is going on in their prospects’ minds, how they make purchasing decisions, and how to influence their decision-making process. It’s your customer, and what you should do is shine a spotlight on them. You Need a Hero!
Smooth Sale
DECEMBER 7, 2018
In this stage, you need to make a compelling initial argument as to what you can offer the prospect to pull them into your funnel. Inform the potential customer why your product or service is a better solution to their problem than that of a competitor. In some cases, the customer may not even know they have a problem.
SalesLoft
MAY 14, 2024
With a cutting-edge CI solution, you’ll be able to capture and analyze all buyer/seller conversations so you can deliver more relevant buying experiences and turn prospects into customers. If a customer expresses dissatisfaction twice this week, do you have a customer service problem?
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