Remove Customer Service Remove Follow-up Remove Selling Skills
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Incremental Sales and the Art of Following Up

The Sales Hunter

After the customer has placed their order and everything is set in motion, you should reach back out to the customer and follow-up with them first to give them a status update, and second to explore for more sales. You’re a salesperson and you sell software systems. Let me give you an example.

Follow-up 185
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To Become A Master Salesperson, Master NON Selling Skills.

Jeffrey Gitomer

To Become A Master Salesperson, Master NON Selling Skills. Tweet Share Everyone talks about “how to sell” Not me. Questions must demand that the prospect be encouraged to consider new information (not tell you information you could have looked up yourself). You can learn old world selling skills.

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VIDEO SALES TIP: The Power of Follow-Up Questions in Closing a Sale

The Sales Hunter

Now let’s talk about the power of follow-up questions. If you want to move your sales call toward a close and toward more profit, then you need to be using follow-up questions correctly. As I have already shared, questions are key in a sales call…remember what I shared about short questions ?

Follow-up 188
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6 Ways Salespeople Kill Sales

The Sales Hunter

Failing to follow-up. Ignoring the customer. Trying to prove the customer is wrong. There are two simple questions we all need to ask ourselves: How is my follow-up? How much time does the customer do the talking compared to me? Most likely they do! Talking too much. Thinking it’s all about you.

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Shut Up! You Talk Too Much

The Sales Hunter

I can’t recall more than twice when the customer did any talking, and both of those times were on totally unrelated subjects — the weekend and the weather. One word sums up what I heard in this salesperson’s approach: Pathetic! Follow-up on each comment made by the customer. Secure a next step.

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Securing Repeat Sales from Existing Customers with 2/2/2

The Sales Hunter

Think 2 days, 2 weeks and 2 months as your rule for following up. Each contact you make is designed to help you move from thanking the customer for their business to securing more business. You also want to begin building more on needs the customer might have. Use this call as the basis to determine your next steps.

Customer 269
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Help Your Customers Achieve What Seems Unreachable

The Sales Hunter

I’m always fascinated when I talk to salespeople who are so intently focused on their product or service that they lose sight of what the product or service actually means to the customer. This goes way beyond “benefits” of what you sell. What does your customer truly want?

Customer 224