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From the Switchboard to Social Media: A Brief History of Customer Service

Sales and Marketing Management

From a business standpoint, it’s imperative to provide customer service across a multiplicity of channels, too. It wasn’t all that long ago when “contacting customer service” simply meant visiting a store or office and talking to the owner or manager. What’s Next for Customer Service? You’ve Got Mail!

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15 Indispensable Company Research Tools for B2B Sales Reps

Zoominfo

In fact, access to the right research tools and information can make or break your ability to identify target accounts, personalize a sales pitch, and ultimately, close deals. For this reason, we’ve put together the ultimate list of company research tools for sales reps. This next tool is a no-brainer. Let’s get into it!

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Top 8 Facebook Marketing Tips for Small Business

SocialSellinator

With social media marketing networks, such as Facebook, and Snapchat, you can get that extra boost for your marketing department. How Facebook Marketing Helps Your Business. According to Facebook's official report, there are over 90 million small businesses there. But how exactly do you use it to your advantage? But don't fear.

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The Complete Guide to Creating a Facebook Sales Funnel

Hubspot Sales

Facebook is the largest social media platform out there with over 2.44 This makes Facebook ads the go-to source for reaching a wider audience than you can organically. This makes Facebook ads the go-to source for reaching a wider audience than you can organically. How to Build a Facebook Sales Funnel in 8 Steps.

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Square Pegs and Round Holes

Sales and Marketing Management

Teaser: Most corporate social media accounts function more as a customer service tool than a sales tool, and there’s nothing wrong with that. An institution’s Facebook or Twitter can be a public face of the company, but not one that is used to drive sales of new products or services.

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What Is Facebook's Marketing Strategy

SocialSellinator

Facebook is a social media platform where people share their ideas, thoughts, and opinions. But for business owners and companies, Facebook has become an essential tool to reach their marketing goals. Effective Facebook Marketing Strategies. Starting Discussions in Facebook Groups. Source: esocialexpert.com.

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7 Sales Prospecting Ideas That Work | Sales Motivation and Sales.

The Sales Hunter

Twitter Facebook. Facebook. -->. If you’re selling in a B to B environment, that means Linkedin; if you’re in a B to C environment, that means Facebook. Don’t waste your time on any sites that don’t match well with where your customers are. Sorry, social media is just one tool. customer service.