Hubspot Sales

OCTOBER 17, 2024

Businesses found in violation of the Telemarketing Sales Rule (which I’ll share more about later on) can face fines of up to $51,744 per incident. But these days, there’s been quite a bit of discourse circulating regarding whether or not cold calling is even a legal method anymore. In this post, I’m going to finally set the record straight.

Cold Calling 104

Cold Calling Telemarketing B2C Guidelines 104

Zendesk Sell

DECEMBER 4, 2018

This is a great thing for customers, and it’s a great thing for businesses that want to build long-term relationships with those customers. But this shift towards relationships and away from mere transactions has also revealed one of the fundamental problems in how we think about sales and customer service.

Customer Service 121

Customer Service Customer How To Lead Rank 121

The Pipeline

MAY 31, 2013

One of the biggest reasons (excuses) I hear, and hear very often from sales people as to why they don’t have enough (any) prospects in their pipeline, is that they just don’t have the time to prospect. They tell me that by the time “I finish all the thing I have to do, I just don’t have the time.”

Face-to-face 303

Face-to-face Intent Pipeline B2B 303

Jeffrey Gitomer

APRIL 16, 2013

Visit existing customers. Use the “keyword” search feature to uncover prospects you never knew existed. Use the “keyword” search feature to uncover prospects you never knew existed. Ask your informal network of connections to recommend customers. Network face-to-face at the highest level possible.

Cold Calling 233

Cold Calling Face-to-face Trade Show Referrals 233

No More Cold Calling

JANUARY 3, 2019

Top salespeople ask prospective clients lots of questions to get to the real problem. They work collaboratively with their sales team, customer service team, product team, marketing team—you name it. Roll your eyes, think this is nonsense, tell others about it, or go to the site and find out what’s going on?

Google 299

Google Face-to-face Cold Calling Survey 299

Sales and Marketing Management

FEBRUARY 11, 2021

Its customer service? That's all well and good when your sales force works in a traditional workplace – sharing office space and meeting face-to-face. Its products? Its sales expertise? The management team? It's the culture. . A good company culture guides, supports and encourages a workforce to excel. Here’s why.

Inside Sales 348

Inside Sales Revenue Lead Rank How To 348

Pointclear

MARCH 19, 2013

Click to start video at this point — “What we try to do with EDGY is look at why business is broken,” Dan says, “not why cold calling is broken or why prospecting is broken. According to Dan, true achievers are willing to “go farther and further than anyone else,” even in the face of criticism. The EDGY Strategy. Extreme Behavior.

Conversion 264

Conversion Automotive Face-to-face Decision Maker 264

Sales and Marketing Management

JANUARY 20, 2020

Before B2B customers and prospects contact you, they will do their research, seeking out content they can download and watch at their convenience. Share links to your company’s latest case study with your prospects. What comes after prospects consume your content? They want your expertise customized to their situation.

Sales Goal 312

Sales Goal Meeting Trade Show Ideal Customer Profile 312

Pointclear

FEBRUARY 21, 2013

Bob shared his perspective on how inside sales strategies have grown in popularity as companies strive to improve customer service and boost sales as efficiently as possible. Customer Demands Blur the Line Between Inside Sales and Field Sales. The line between inside sales and outside sales has become blurred.”

Inside Sales 240

Inside Sales Skype Face-to-face Field Sales 240

MTD Sales Training

MAY 28, 2019

We have to turn ourselves around from being someone who sells stuff to someone who is more interested in the overall experience we expose our customers to. We have to turn ourselves around from being someone who sells stuff to someone who is more interested in the overall experience we expose our customers to.

Customer 219

Customer Face-to-face How To Travel 219

Zoominfo

FEBRUARY 18, 2021

In their journey, prospective buyers want to know they can trust the company as much as they can trust the individuals they’re dealing with. In their journey, prospective buyers want to know they can trust the company as much as they can trust the individuals they’re dealing with. This is as true of people as it is of a company.

Social Media 227

Social Media Top of Funnel Face-to-face Conference 227

The Sales Hunter

MARCH 24, 2019

This will move you forward with your customers and make them see you in a different light. Will you choose to lead in the next problem that you face? Mark Hunter is the author of High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results. Sales Motivation Blog.

Opportunity 212

Opportunity Face-to-face Motivation Leads 212

Jeffrey Gitomer

JUNE 14, 2011

Tweet Share To maximize your networking effectiveness, you must follow one simple rule: Rule A1A — go where your customers and prospect go, or are likely to be. This is the best place to learn about your product, your competition AND your customers at the same time. Your best customer(s) trade or professional association.

Networking 325

Networking Hiring Trade Show Social Media 325

SBI Growth

SEPTEMBER 26, 2012

The holidays are an obstacle to getting face time with prospects and customers to secure those last minute deals. The holidays are an obstacle to getting face time with prospects and customers to secure those last minute deals. Customers start to worry about risk. Q4 is difficult. Flip the funnel.

Closing 303

Closing Lead Scoring Lead Rank Customer 303

No More Cold Calling

OCTOBER 4, 2018

That means a phone call, video call, and most importantly, face-to-face meetings. I’ve had it with the accusations that referrals don’t scale, that referrals are a favor, that referrals can be digital, that all you need to do is ask for referrals, and the other crap that so-called experts tout on social media. I’m Old School.

Lead Generation 266

Lead Generation Sales Qualified Lead Lead Scoring Lead Rank 266

Bernadette McClelland

MARCH 11, 2018

UX is something that ‘encompasses all aspects of the end-user’s interaction with the company, its services, and its products’. CX, or Customer Experience. Customer Experience begins with a great User Experience, for sure. (Punch it, Hurb Yo, I don’t think we should talk about this. Come on, why not? Where it started.

Lead Rank 294

Lead Rank Loyalty Lead Scoring Face-to-face 294

Hubspot Sales

JUNE 6, 2022

Prospect research is a challenge that's every bit as frustrating as it is essential — so to help you out, we've put together a list of 18 of the best places to research buyers before sales conversations. If you decide to leverage LinkedIn to guide or support your prospect research efforts, there are some key steps you should follow.

Research 128

Research Prospecting Face-to-face Twitter 128

Zoominfo

MARCH 21, 2025

Why Businesses Need Sales Coaching Software Today, customer expectations are higher than ever, and market conditions can change in the blink of an eye. Customization : Can it adapt to your unique sales processes and workflows? Vendor Support : Is onboarding, training, and customer service included?

Sales Coaching 130

Sales Coaching Software Software Coaching 130

Partners in Excellence

JANUARY 22, 2025

” James gets at the root of so many of the issues we see about the terrible use of LLMs in selling, marketing, customer service. Just dump in the data, the customer didn’t have to clean it up much, we could do that. Which recommendation should the customer choose? They were eager to start.

Engineering 123

Engineering Decision Maker Tools Face-to-face 123

Sales and Marketing Management

NOVEMBER 17, 2017

Small discrepancies between the outward and inward faces of the company can spiral into a corporate crisis. In the sales world, brand alignment requires a smooth, consistent set of interactions among your internal team, as well as between your company and your customers. How to Check Your Alignment. We live in a head-down world.

Top of Funnel 185

Top of Funnel Social Media Face-to-face Funnel 185

Hubspot Sales

DECEMBER 4, 2024

I think that we’ve all faced the music: AI is (whether we want it to or not) changing the way that we do business. AI makes customers happier. By personalizing experiences, providing instant support, and anticipating specific needs, AI significantly enhances customer satisfaction and, ultimately, secures customer loyalty.

Benefit 91

Benefit Data Social Media Customer Service 91

Sales and Marketing Management

SEPTEMBER 14, 2020

Still, the traditional siloed approach to sales and service created systematic discord that jeopardized customer experience (CX), shadowed cross-sell and up-sell opportunities, lowered renewals, reduced overall account value and made it difficult for sales and service teams to meet or even exceed performance goals. .

SAP 207

SAP Compensation Face-to-face Analytics 207

Sales Hacker

FEBRUARY 8, 2021

There have probably been countless times you’ve sent out a proposal and the prospect is never to be heard from again. Why your prospect hates your proposal. The challenges buyers and procurement managers face when evaluating proposals boils down to five common themes. Needless to say, it’s not a good look.

Proposal 137

Proposal Prospecting Vendor Follow-up 137

Sales Gravy

MARCH 4, 2025

He is juggling everything from operations to customer service escalations, all while trying to generate fresh leads through cold calls. Leverage High-Intensity Sprints: Prospect in short bursts (1530 minutes) where all you do is dial. Own the Relationship When a customer meltdown looms, they want reassurance.

Ideal Customer Profile 56

Ideal Customer Profile Cold Calling Pipeline Face-to-face 56

Zoominfo

AUGUST 12, 2020

Popular to contrary belief, sales teams can not only survive in the age of buyer empowerment, but use buying behavior to their advantage — so long as processes and prospecting tools that help engage the right buyer, at the right time, with the right message. And do so at the expense of the competition. Today, we review.

B2B 200

B2B Lead Rank Sales Qualified Lead Top of Funnel 200

Zoominfo

SEPTEMBER 4, 2019

Why does a customer remain loyal to a particular brand? But it’s more pertinent than ever before in today’s crowded digital landscape, where businesses struggle to build customer loyalty in an ever-expanding field of competitors. Today’s customers have an abundance of good options, so why should they stick with your brand over another?

Loyalty 206

Loyalty Customer Incentive Incentives 206

Act!

APRIL 9, 2025

A mobile CRM ( customer relationship management ) system is a CRM app designed for mobile devices like smartphones and tablets, allowing sales teams , support reps, and marketers to access customer data and manage tasks from anywhere. Meet Jake, a sales rep on his way to meet a potential client.

CRM 52

CRM Ideal Customer Profile How To ACT 52

Zoominfo

MARCH 4, 2018

Today’s customers are faced with hundreds of different buying options. 86% of respondents said they would be willing to pay 25% more for better customer experience. 86% of respondents said they would be willing to pay 25% more for better customer experience. At the core of personalization is customer and contact data.

Marketing 194

Marketing Scale Segment Channels 194

Zoominfo

OCTOBER 4, 2019

While B2C brands have adapted in the face of an ever-sophisticated Internet audience, many of their B2B counterparts haven’t experienced a similar evolution. Now is the time to expand upon the confines of B2B and B2C, and start thinking in terms that better reflect the customer-centric world we live in. Keep reading!

B2C 182

B2C B2B Marketing Lead Rank 182

Lead411

JANUARY 16, 2025

Lead411 combines advanced AI-powered intent data with robust contact information to help sales teams identify and prioritize prospects most likely to convert. Lead411 combines advanced AI-powered intent data with robust contact information to help sales teams identify and prioritize prospects most likely to convert.

Ideal Customer Profile 52

Ideal Customer Profile Sales Tools Tools Intent Signal 52

SalesFuel

MAY 6, 2024

Not long ago, they may have been reading traditional newspapers and reports to learn the details of prospects’ operations. Your reps also know that, especially in the B2B sector, buyers prefer fewer face-to-face interactions with sellers. And in those situations, the customer service agent relies on data to solve problems.

Competition 111

Competition Face-to-face Hiring Decision Maker 111

Zoominfo

MARCH 28, 2018

The strongest brands have one thing in common– a loyal base of trusting customers. Trust is at the center of every business strategy– without it, you’ll struggle to, develop relationships, win business, and retain customers. Did you know 54% of customers say they don’t trust brands ( source )? Be transparent. Own up to mistakes.

Face-to-face 178

Face-to-face B2B Loyalty Consumer 178

Hubspot Sales

AUGUST 10, 2020

Having foundational sales knowledge means understanding each step of the sales process used by your organization to convert customers. You must know what steps an individual takes to go from lead to customer, and what your role is in supporting that process. What does it really take to be successful in sales? Communication Skills.

Ideal Customer Profile 143

Ideal Customer Profile Face-to-face Gatekeeper Negotiation 143

Hubspot Sales

SEPTEMBER 25, 2019

As a sales associate, you are often the first touchpoint potential customers have to your company, providing valuable experience that can set you up well for your career. Improve your communication skills by asking colleagues and customers for feedback on your ability to actively listen and provide helpful recommendations.

Retail 145

Retail Face-to-face Hiring CRM 145

Hubspot Sales

OCTOBER 26, 2022

It's hard to overstate the importance of B2B prospecting in the context of most B2B sales processes. But what is B2B prospecting? What is B2B prospecting? B2B Prospecting Methods. Understand your ideal customer profile — inside and out. What is B2B prospecting? Research, research, and research some more.

Ideal Customer Profile 111

Ideal Customer Profile B2B Prospecting Gatekeeper 111

Lead411

DECEMBER 19, 2024

10 Tips for Closing B2B Deals Before Year-End: Last-Minute Strategies and Incentives Tips for Closing B2B Deals Before Year-End: Last-Minute Strategies and Incentives As the year winds down, sales teams often face the challenge of closing deals before the clock strikes midnight on December 31.

Ideal Customer Profile 40

Ideal Customer Profile Incentive Incentives B2B 40

Zoominfo

FEBRUARY 14, 2018

But, sales professionals cannot rely on cold calls and haphazard prospect visits if they want to meet their sales goals and make it into the top 10%. And for good reason—sales productivity is the theme of our 2018 Growth Acceleration Summit! This list includes some of our own blog posts, as well as some great posts from other businesses.

B2B 176

B2B Face-to-face Sales Education 176