Remove Customer Service Remove Face-to-face Remove Inside Sales
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How to Build an Inside Sales Culture that Rocks Your Revenues

Sales and Marketing Management

Its customer service? Its sales expertise? That's all well and good when your sales force works in a traditional workplace – sharing office space and meeting face-to-face. Unfortunately, in today’s virtual workplace, all or many of your inside salespeople may be working remotely. Its products?

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Why Did The Move from Outside to Inside Sales Take So Long?

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Eventually, most antiquated models are replaced by more up-to-date, efficient, and sometimes exciting models. Outside sales is being replaced by inside sales but not in the way that most people think. Let''s quickly compare inside sales to outside sales.

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PowerViews with Bob Perkins: Inside Sales is Here to Stay

Pointclear

My guest today is Bob Perkins, Founder of AA-ISP and Vice President of Inside Sales at Merrill Datasite. Bob shared his perspective on how inside sales strategies have grown in popularity as companies strive to improve customer service and boost sales as efficiently as possible. e-mail communication.

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Three Customer Service Secrets—True or False?

Mr. Inside Sales

How would you rate your cell phone company’s customer service? Customer service basics are a part of all inside sales positions. Customer service basics are a part of all inside sales positions. True or False: It is hard to find and train good customer service reps.

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Building Value during the Price Objection

Mr. Inside Sales

Often times, services and products are roughly the same, and prospects will buy from the people they like, know or trust. Recognizing this, I often use the following script to not only build value in my product or service, but also to build value in the most important part of my product—myself. Want a better way? But there isn’t.

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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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Change Your Sales Teams Bad Habits Before 2013

SBI Growth

We all know improving selling time should increase sales. And what is the value I should receive by actually improving a sales person’s selling time in front of a customer? As a Sales VP, you need to understand how to get back more time. Below is a sample of the actual worksheet we gave to sales reps.

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