The Sales Hunter

FEBRUARY 28, 2012

Mark’s Insights on SALES MOTIVATION. Sales Articles. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Sales Call Best Practices. Retail Sales Trends. Sales Training System: Do You Have One? Do you have a sales training system you believe in?

System 160

System Motivation Training Hiring 160

No More Cold Calling

APRIL 29, 2019

I’m sure you could “fill in the blank” for any number of retailers, and when you have a bad customer experience, you feel the need to tell people about it. What happens in B2B companies when a salesperson pitches strangers on social media , when customer service takes hours to respond, or when the solution didn’t work as promised?

Referrals 261

Referrals B2B Sales Qualified Lead Cold Calling 261

Score More Sales

MAY 30, 2013

A shocking statistic of $83B lost each year in poor customer experiences. IBM again went to 500 marketing professionals in 15 industries to ask critical questions and uncover from a marketing standpoint to help us all improve marketing and sales results. Creating a consistent customer experience. This is what top marketers do.

Marketing 241

Marketing Lead Scoring Lead Rank Survey 241

Jeffrey Gitomer

DECEMBER 30, 2011

Most companies have multi-generational salespeople and multi-generational customers. The more experienced salespeople and sales managers are always criticizing or blaming youth for what they are not, what they don’t bring to the table, what’s wrong with them, and why they’re not more like “us.” Categories.

Hiring 200

Hiring Social Media Loyalty Cancellation 200

Increase Sales

AUGUST 7, 2013

A vision statement is simply that vanishing point on the horizon of where you, your organization or your sales team desires to be committed to writing. Many organizations that have undergone a simple to complex strategic thinking and planning process probably have participated in a vision statement exercise. The benefit is clarity.

Exercises 132

Exercises Small Business Small Business Coaching 132

Pipeliner

DECEMBER 14, 2024

Focusing on customer service but ignoring customer care is a routine error in business that can badly affect future growth. A recent experience clearly defines each term and magnifies the vital nature of customer care. The customer service was excellent. Dont give up find a better way! Celebrate Success!

Customer Service 52

Customer Service Customer Remedy Lead Rank 52

Hubspot Sales

JULY 11, 2019

Your sales team is working harder than ever to differentiate your product or service and close new business. Enter, the sales operations manager. Sales operations exists to help the team use technology effectively, implement training exercises, align sales and marketing, set territories, evaluate compensation plans, and more.

Hiring 141

Hiring Salary Commission Sales Operations 141

Pipeliner

FEBRUARY 23, 2024

The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. Today, it’s not just about solving customer problems but creating an experience that resonates with them at every touchpoint. This brings us to the core concept of holistic customer service.

Customer Service 59

Customer Service Customer Company Lead Scoring 59

Sales Training Connection

NOVEMBER 5, 2012

Sales strategy. In sales a fair amount of time is spent on crafting, executing, and modifying sales strategy. Some topics, like how sales reps should go about planning their account strategies, receive a lot of attention while others not so much. This recommendation indeed seems relevant to sales.

Strategy 120

Strategy Exercises Competition Training 120

LeadFuze

JANUARY 1, 2022

Heres how the sales role play usually goes: The manager gathers the team and tells them that they will be doing some role-playing to prepare for an upcoming presentation. One of the exercises in this book covers what most people think they already know how to do. The second exercise was too artificial to learn from. The Ringer.

Exercises 52

Exercises Hiring Objections Face-to-face 52

Allego

DECEMBER 18, 2024

The sales enablement landscape in 2025 is evolving faster than ever, driven by advancements in technology, shifts in buyer and seller expectations, and the increasing demand for seamless, data-driven solutions. This transformation is reflected in the surging sales enablement platform market. Valued at $5.23

Sales Enablement 62

Sales Enablement Hiring Face-to-face Lead Scoring 62

Partners in Excellence

APRIL 18, 2013

He reminded me of the terrible difficulty sales people have in retaining and growing business with existing customers, as well as the absence of customer retention strategies in many organizations. We hold sales responsible for customer retention. But sales only has a small part of the job of retaining customers.

Retention 124

Retention Customer Exercises Customer Service 124

PandaDoc

AUGUST 26, 2020

Whatever sector you’re in, in order to succeed you need to offer a combination of excellent customer service , high-quality products, and genuine value for money. It goes without saying, then, that customer service in the SaaS sector comes with its own distinctive set of challenges. Why customer service matters.

Churn 59

Churn Customer Service Loyalty Customer 59

The Sales Hunter

AUGUST 2, 2012

In the world of sales, your voice is a vital tool! This can give you at least an initial indication of what your voice sounds like to the customer. You could also ask a colleague to go on a sales call with you and to pay close attention to your voice. Copyright 2012, Mark Hunter “The Sales Hunter.”

Face-to-face 168

Face-to-face Exercises Coaching Positioning 168

Hubspot Sales

AUGUST 25, 2022

As anyone in sales knows, there is nothing worse than a sales slump. Experiencing a sales slump can make you question your ability, or worse, your entire career. Experiencing a sales slump can make you question your ability, or worse, your entire career. Are your current actions in line with your typical sales activity?

Cold Calling 126

Cold Calling Hiring Face-to-face Call-back 126

Hubspot Sales

JANUARY 27, 2021

A salesperson, also called a sales representative, is someone whose entire job is to sell products or services. Overall, the most significant similarity between influencers and salespeople is that they both inspire sales, just in different ways. What Brand Influencers & Sales Reps Have In Common.

Influencer 131

Influencer Social Media Face-to-face Hiring 131

Showpad

DECEMBER 31, 2019

Ideally, such a holistic and integrated approach is able to provide specific value messages in all three dimensions in a way that sales enablement content management solutions can help to dynamically tailor and furnish with specific content. Trend 3: Seller engagement is the core of effective sales enablement and customer engagement .

Trends 119

Trends Sales Enablement Harvest Data 119

Nutshell

DECEMBER 18, 2020

If you’re a sales leader, planning your annual sales kickoff event is probably at the top of your to-do list…or at least it should be. Even in uncertain times, it’s important to get your sales team thinking long term. What’s a Sales Kickoff? Why Host a Sales kickoff Event? Here’s why: Focus.

How To 118

How To Hiring Education Motivation 118

Zendesk Sell

JANUARY 31, 2019

No matter the department, every single person in your company should understand sales because, at the end of the day, it’s everyone’s job to sell the brand. Marketing and customer support are specific departments that benefit the most from understanding the sales process. Call it “ sales rep for a day.”.

Top of Funnel 68

Top of Funnel Marketing Exercises Lead Rank 68

Anthony Iannarino

MAY 26, 2020

The starting point for being your own boss is exercising self-discipline. You have to exercise the self-control necessary to do your work when no one is there to tell you what to do and when most of your work has no deadline. Exercising your self-discipline is the key to accomplishing things and doing meaningful work.

Exercises 106

Exercises Social Media Promotion Up-Sell 106

Miller Heiman Group

MAY 19, 2020

Customer service teams are supposed to solve problems, not create new ones. In other words, it’s not often that service reps make a positive emotional connection with their customers. Instead, they frequently engage in behaviors like these that damage customer relationships: Using scripted or canned responses.

Promotion 98

Promotion Training Customer Face-to-face 98

Cincom Smart Selling

FEBRUARY 21, 2025

Speed, accuracy, and the ability to meet customer demands efficiently are the pillars of success for the sales team. Configure, Price, and Quote (CPQ) software plays a vital role in automating product configuration, pricing, and quote generation helping sales teams to easily handle complex pricing scenarios.

Training 48

Training Closing Discount Lead Rank 48

Hubspot Sales

JANUARY 5, 2024

I’ve been in contact with sales experts about how AI has helped them. They’ve shared tips and AI hacks for inside sales reps, as well as tips for coping with — and bouncing back from — bad sales months. Let your [smaller thus less expensive] customer service team focus on the bigger and more complicated problems.

Inside Sales 115

Inside Sales Lead Scoring Lead Rank Churn 115

Jonathan Farrington

APRIL 26, 2012

So long as the environment in your organization is tolerant of taking a patronising, competing or negative attitude to customers, some people will do just that. There are various terms used such as Customer Relations; Customer Care; Customer Service; Customer Support – and a few more besides.

Customer Service 32

Customer Service Customer Scale Relationals 32

Anthony Iannarino

AUGUST 23, 2019

An exhaustive list of all the reasons your sales results aren’t what you want them to be would require a vast number of posts. You have to solve the root causes of your poor sales results if you want them to improve. You have to solve the root causes of your poor sales results if you want them to improve.

Hiring 96

Hiring Account Compensation Lead Rank 96

Hubspot Sales

JUNE 5, 2019

What is channel sales? In a channel sales model, a company sells through third partners -- affiliate partners (who get commission on each purchase), resellers, value-added providers (who typically bundle your product with their own), or another entity that doesn't work for it directly. The Definition of Channel Sales.

Channels 111

Channels Lead Rank Hiring Lead Scoring 111

Hubspot Sales

SEPTEMBER 1, 2023

Train AI in sales, and you’ll join 81% of salespeople surveyed who agree that AI significantly reduces their manual tasks and data entry workload. Plus, insights from sales experts who are knowledgeable and passionate about using AI in sales ethically. Sales professionals can ask ChatSpot for a desired outcome.

Training 116

Training Guidelines Policies How To 116

Mereo

APRIL 16, 2020

At Mereo, we have developed a unique approach to revenue performance that leverages the inherently interdependent operational disciplines of demand progress, solution marketing, solution management, sales operations and sales enablement. Common Sales Enablement Pitfalls. Sales enablement programs can be powerful.

Sales Enablement 81

Sales Enablement Revenue Face-to-face Ideal Customer Profile 81

Anthony Iannarino

DECEMBER 31, 2019

Today’s post, as you have already discerned, is about the resolutions you should make as a sales leader (and if you are a sales manager, you are by definition, a sales leader). Here are six gigantic resolutions a sales manager must make to reach their goals and lead with purpose. Instead, resolve to coach them.

Sales Management 75

Sales Management Exercises Lead Rank Lead Scoring 75

Anthony Iannarino

SEPTEMBER 6, 2019

The willingness to exercise the practical disciplines that support autonomy , however, is a variable and may take a little more effort. . The outcome is to “make sales.” Everything else we talk about when we talk about sales is a commentary on these two sets of activities. . No more pushy sales tactics.

Trade Show 90

Trade Show Follow-up Call-back Meeting 90

Lessonly

MARCH 18, 2020

Here’s the deal: If you’re contacting customer support, things probably aren’t going your way. Case in point, do any of these situations resonate with your customer service experiences? These types of customer service experiences are all common. Customer service can be so much better.

Customer Service 26

Customer Service Customer Hiring Retail 26

Lessonly

APRIL 30, 2020

But, two of my interactions in particular were textbook examples of good customer service situations (one with Vivint and one with Spectrum ) because my conversations were marked by empathy and adaptability. These softer customer service skills are unsung heroes, and they go a long way. Here’s why: 1. Final Thoughts.

Customer Service 26

Customer Service Customer Exercises Call-back 26

Smooth Sale

DECEMBER 24, 2019

Attract the Right Job Or Clientele: Six recent experiences with entrepreneurs and sales representatives have me asking, do you want to improve sales success? My Stories: Do You Want To Improve Sales Success? #1. There are steps to the sales cycle. Your Story: Do You Want To Improve Sales Success? Mail Delivery.

Hiring 88

Hiring Ideal Customer Profile Cancellation Policies 88

Sales Hacker

JUNE 16, 2021

If you could spend a day with sales teams from some of the most successful companies in the world, what would you see? They’re all on board – marketing, sales, product, customer success, and executive leaders. Their sales tools are integrated effectively, coaching is readily available, and sales reps are happily using their CRM.

Sales Enablement 122

Sales Enablement Top of Funnel Tools Scale 122

Smooth Sale

SEPTEMBER 11, 2018

Attract the Right Job or Clientele: As I struck out hearing three no’s, I began viewing sales as a sport. And so began my gaming of sales and building a unique definition of SAAS. My Story About Sales As A Sport. Your Story About Sales As A Sport. Exercise, a healthy diet and peace of mind play into the better outcome.

Sports 68

Sports Hiring Exercises Loyalty 68

Highspot

JANUARY 19, 2022

Sales training programs are often like that — but they don’t have to be. When done right, they can improve your team’s performance and help you move closer to your sales goals. Why sales training is important. The different types of sales training programs. The 15 best sales training programs.

Training 92

Training Lead Rank Hiring Course 92

Alice Heiman

MARCH 7, 2018

Ideal customers are the ones you love doing business with and they love you. . They appreciate your customer service. . There is a subset of your current customer base that is ideal. Here’s a quick exercise you can do. . Appreciates good customer service Rating = 5 . They treat you well. .

Ideal Customer Profile 105

Ideal Customer Profile Customer Demographics Sales Qualified Lead 105