Hubspot Sales

DECEMBER 18, 2024

Table of Contents How AI Is Used in Franchising Benefits of AI and Franchising Challenges of AI and Franchising Examples of AI Franchising How AI Is Used in Franchising Below, youll find various examples of how you can use AI within your franchise organization. Marketing Around 75% of marketers use AI to reduce manual task time.

Examples 52

Examples Lead Rank Analysis Data 52

The Pipeline

SEPTEMBER 15, 2014

Delegate – A lot of sales people have a Superman complex, they feel they have to do it all themselves, “no one is as capable as I am”. As a sales person, your territory is “your business”, and when you look at successful business people, one of the things executives do well is delegate. One example I use is an app I use called Charlie.

Outsourcing Services 306

Outsourcing Services Closing Hiring Social Selling 306

Pipeliner

FEBRUARY 24, 2025

With over 25 years of experience in the digital landscape, Jonathan shared his profound insights on how entrepreneurs can harness the power of artificial intelligence (AI) to drive business success, particularly in sales and marketing. Encourage Clarifying Questions: Example: “Ask me clarifying questions if needed.”

Video 105

Video Lead Rank Lead Scoring Sports 105

Hubspot Sales

AUGUST 7, 2024

An effective CRM is make-or-break for SaaS companies because of: Customer Retention. 47% of polled businesses said that the use of CRM software had a significant impact on their customer retention. 85% of customers say they‘re willing to spend more on a SaaS tool if there’s good customer service. User Experience.

Software 115

Software Software CRM Oracle 115

Sales Hacker

OCTOBER 30, 2024

For example, an AI-powered video creation tool designed for viral social media content thrives through influencer and organic campaigns. On the other hand, an AI customer service platform targeting enterprise clients performs best in offline events or VIP dinners where relationships drive trust.

Channels 115

Channels Scale Strategy Distribution 115

Hubspot Sales

OCTOBER 7, 2020

The follow-up email is a key component of sales communication. When done right, a follow-up email can keep your company top-of-mind with prospects, demonstrate your investment in your customer relationships, and convey the value of your business without being intrusive or obnoxious. What strategies to use. Let’s dive right in.

Follow-up 134

Follow-up Examples Top of Funnel SalesForce 134

SBI Growth

MAY 31, 2013

Here’s a great example: Rick, a sales rep with a wholesale coffee company, calls on a new prospect. During the call, Rick touts that his firm prides itself on exceptional customer service. Last year our customer, Solid Grounds, ( Hero ) places an special order based on holiday internet sales.

Infusion 335

Infusion Decision Maker ACT Follow-up 335

Sales and Marketing Management

SEPTEMBER 14, 2020

Some sales organizations saw their pipelines disappear overnight, so they began to reevaluate processes in an attempt to preserve them. Now, as businesses begin to adopt new technologies and solutions to recover and rebound, they must avoid overlooking their biggest asset: their customers. Pandemic-Induced Approaches .

SAP 207

SAP Compensation Face-to-face Analytics 207

Sales and Marketing Management

NOVEMBER 17, 2019

Author: Charlotte Powell You don’t need a big sales team to make a lot of money. Small sales teams can perform incredibly well if you get the right balance of skills, motivation, and resources. How can you inspire your sales team to go above and beyond? Even small sales teams need a sales toolkit.

Collateral 230

Collateral Sales Qualified Lead Guarantee Resources 230

Zoominfo

JANUARY 18, 2021

Modern CRM tools can now be used to manage customer relationships across the entire customer journey, which spans marketing, sales, customer service, and more. In today’s business world, the customer truly is king, and they have more buying power than ever. So, what’s the overall goal?

CRM 204

CRM Data Ideal Customer Profile Strategy 204

Partners in Excellence

FEBRUARY 9, 2025

Marketing has any number of them, SDRs, BDRs, AEs, AMs, Rev-ops/enablement, Customer service, all of us have our playbooks. For example, in selling, our playbooks help us focusing on executing our company strategies with our customers. Another vivid example, is the Superbowl. All our leaders have their playbooks.

Face-to-face 116

Face-to-face Scale Journal Examples 116

Sales and Marketing Management

JUNE 28, 2018

Author: Glenton Davis Today’s consumer has access to more knowledge than ever before, adding a burden to businesses to provide truly innovative products and services — and for sales teams to understand their companies’ offerings in a deep and informed way. More than ever, understanding one’s field is critical to sales success.

Buyer 209

Buyer Guidelines Insurance Insurance 209

Smooth Sale

OCTOBER 23, 2024

When customers feel neglected or disrespected, it can lead to negative reviews and a tarnished image. When customers feel neglected or disrespected, it can lead to negative reviews and a tarnished image. Consider the story of a small business that ignored customer complaints and lost loyal clients. Celebrate Success!

How To 103

How To Social Media Influencer Hiring 103

Sales and Marketing Management

SEPTEMBER 3, 2017

When your uncle shares the details of his gallbladder surgery over Thanksgiving dinner, for example. One of the biggest and most important gaps in raw conversion numbers is that they don’t distinguish between conversions that are true sales leads and those that are not.

Google Analytics 201

Google Analytics Channels Leads Marketing Qualified Lead 201

Zoominfo

OCTOBER 4, 2019

But, in the rapidly changing sales and marketing landscape, it’s important to challenge the status quo. Now is the time to expand upon the confines of B2B and B2C, and start thinking in terms that better reflect the customer-centric world we live in. Enter, B2P (business-to-person) sales and marketing. Keep reading!

B2C 182

B2C B2B Marketing Lead Rank 182

SMEI

JANUARY 5, 2024

In today’s highly competitive job market, particularly in the dynamic fields of sales and marketing, standing out to prospective employers is more crucial than ever. Keeping Up with Industry Trends The sales and marketing sector is continuously evolving, with new tools, strategies, and market dynamics emerging regularly.

Marketing 219

Marketing Ideal Customer Profile Social Media Webinar Metrics 219

Zoominfo

FEBRUARY 12, 2021

Customers do their research, ask questions, and even address customer service issues on social channels. B2B social selling is an important and viable channel for B2B marketers and sales professionals. Have conversations, share important information, and treat people like actual people, not sales targets.

Social Selling 263

Social Selling B2B Social Media Top of Funnel 263

Partners in Excellence

JANUARY 24, 2025

For example, the manager for one of the highest performing sales teams I know only tracks about 5 metrics, YTD performance against plan. For example, I don’t care about the activities (calls, emails, intros, etc) it takes to create a high impact conversation. All of these roll up to the 5 key metrics the CRO cares about.

Forecasting 109

Forecasting Fashion Conversion Call-back 109

Lead411

JANUARY 16, 2025

Sales Tools for 2025 Top 5 AI Sales Tools for 2025 AI tools are revolutionizing the sales landscape, empowering teams to work smarter, personalize outreach, and close deals faster. Heres a look at the top 5 AI sales tools in 2025, complete with real-world examples of use and pricing. Top 5 Best A.I.

Ideal Customer Profile 52

Ideal Customer Profile Sales Tools Tools Intent Signal 52

Zoominfo

SEPTEMBER 4, 2019

The good news is, there are plenty of ways for your company to earn trust and loyalty from your customers, even in today’s busy marketplace. Let’s get into our top five strategies to build customer loyalty! Invest in multi-channel customer service. They visit your website, where they find a customer support email address.

Loyalty 206

Loyalty Customer Incentives Incentive 206

Zoominfo

MARCH 3, 2019

In the world of B2B sales, company research is a critical aspect of any successful rep’s daily duties. In fact, access to the right research tools and information can make or break your ability to identify target accounts, personalize a sales pitch, and ultimately, close deals. Let’s get into it! DiscoverOrg. Google Alerts.

Research 233

Research B2B Tools Company 233

Pipeliner

FEBRUARY 6, 2025

With the rise of sales enablement technologies and changing consumer behaviors, it’s no longer a question of if, but when, cruise lines will adopt Customer Relationship Management (CRM) solutions. Real-World Examples of CRM Success Several cruise lines have already seen significant benefits from implementing CRM solutions.

CRM 103

CRM Loyalty Segment Retention 103

Zoominfo

APRIL 17, 2019

But, sales and marketing organizations must resist this instinct in order to constantly adapt to changing markets, new technologies, emerging trends and so on. We’re speaking, of course, of the sales funnel. The sales funnel represents the theoretical customer’s journey to making a purchase. The Sales Funnel.

Top of Funnel 228

Top of Funnel Funnel Lead Rank Sales Qualified Lead 228

Zoominfo

MAY 13, 2019

Although B2B data certainly isn’t the most exciting sales topic– it happens to be one of the most important. Without it, your sales team wouldn’t be able to identify, target, and connect with their target prospects and companies. And, is there really any difference between the companies offering sales intelligence solutions?

Data 199

Data Vendor B2B Policies 199

Zoominfo

MARCH 3, 2021

Consider the following: A company has a 50-person sales team. Each sales rep on that team spends one hour a week prioritizing leads. By automating that step using a scoring trigger, they collectively save 50 hours a week, and over 2,500 hours annually that can instead be put towards other, more important sales activities.

CRM 179

CRM Lead Scoring Lead Rank Lead Qualification 179

Understanding the Sales Force

JULY 10, 2023

It’s been quite a while since I’ve written an article about the role that customer service plays in the retention and renewal of customers and accounts. Some products are so exclusive, and so desirable, that crappy customer service might not even stop you from buying again.

Customer 156

Customer Wireless Customer Service Call-back 156

Sales and Marketing Management

JULY 4, 2019

Training programs in sales or customer service, negotiation, coaching and leadership all contain the same foundational elements. For example, most sales or coaching conversations include an embedded questioning model. These are often retaught or reinvented by providers to package a complete solution.

Conversion 264

Conversion Lead Rank Coaching Guidelines 264

Janek Performance Group

JANUARY 10, 2025

The common sales advice is that one of the best ways to increase revenue is to utilize cross-selling and upselling. Indeed, as Marketing Metrics notes, existing customers are 60-70% likely to purchase, compared to just 5-20% for new prospects. But some sales professionals conflate the two, when theyre two distinct things.

Insurance 62

Insurance Insurance Banking Up-Sell 62

Steven Rosen

FEBRUARY 7, 2024

Rika Cuff , Senior Vice President of Scholastic and Champ Sales at Herff Jones, discusses the importance of sales leadership in sales culture development. Rika’s insights provide valuable lessons for sales leaders looking to create a positive and motivating team environment. Recognition goes a long way.

Social Media 156

Social Media Sales Leadership Media Face-to-face 156

Zoominfo

OCTOBER 27, 2020

Make no mistake about it—today’s customers want a personalized experience. The statistics speak for themselves: 77% of B2B sales and marketing professionals believe that personalization builds better customer relationships. It Boosts Sales And Conversions. It Improves Customer Experiences.

B2B 246

B2B Marketing Segment Scale 246

Lead411

DECEMBER 13, 2024

5 Ways Customer Service can Shape Your Ideal Customer Profile (ICP) Understanding your Ideal Customer Profile (ICP) is crucial to targeting the right prospects and ensuring long-term business success. How you engage with and support your customers can reveal a lot about your ICPand vice versa.

Ideal Customer Profile 52

Ideal Customer Profile Customer Service Customer B2G 52

MarketJoy

MARCH 24, 2025

Your sales team is always on the hunt for leads, but only a few convert from leads to business? This is a classic pain point for all B2B companies: how to populate their sales pipeline with leads that are actually qualified and do convert. This is where B2B lead generation services and Sales Qualified Leads (SQLs) come into play.

Lead Generation 52

Lead Generation Sales Qualified Lead Ideal Customer Profile Lead Rank 52

Alice Heiman

MAY 21, 2020

As a founder and leader, when was the last time you thought about sales strategy? T he CEOs we work with aren’t focused on making necessary changes to grow sales right now. However, many CEOs are focused on cost-cutting and survival , not on the strategy needed to get profitable sales grow th. .

Webinar Metrics 169

Webinar Metrics Strategy Pivotal Hiring 169

Zoominfo

SEPTEMBER 24, 2019

When a customer gives you their money, they need to trust that your product or service will deliver on the promises made during the sales process. In fact, research shows there’s a 60% chance a customer will make multiple purchases from the same company ( source ). Customer service follow up.

Cancellation 171

Cancellation Remedy Lead Rank Lead Scoring 171

Sales 2.0

FEBRUARY 1, 2023

This is the first in a series of interviews with sales management subject matter experts, examining the current and future states of AI in sales. This first interview is with Oliver Churchill , the founder and CEO of Acuity Sales Decision Science. Oliver gave the example of Waze in GPS.

Sales Management 195

Sales Management Top of Funnel Data Intent Signal 195

Hubspot Sales

AUGUST 20, 2021

Process Strategy can be seen throughout every department in a successful organization, whether it be sales, production, operations management, customer service, or retention. Examples of Process Strategy. Consider what your sales team does when it receives a lead. Customer Service. Is it by phone?

Strategy 133

Strategy Remedy Fashion Customer Service 133