Increase Sales

OCTOBER 2, 2014

Years ago during some customer service, team building training for a telecommunications firm one of the participants said flat out in a very challenging and derisive voice “I am not a leader. P.S. Leadership development should be part of any training from sales to customer service to even strategic planning.

Epiphany 130

Epiphany Telecommunications Customer Service Facebook 130

SugarCRM

OCTOBER 18, 2021

Along the way, we have seen the term “CRM” change and grow to include many concepts like sales force automation, customer service automation, marketing automation, and many, many other related software categories. Thirty years ago, CRM software meant tracking contacts and sales deals on your laptop with Act, Goldmine, or Siebel.

CRM 49

CRM eGain Siebel Epiphany 49

Babette Ten Haken

AUGUST 22, 2018

First, when many of us experience this professional epiphany, it takes our breath away. Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales.

Customer 59

Customer Epiphany Retention SME 59

Keith Rosen

JULY 8, 2017

Many salespeople and managers feel that the greatest barriers to maximizing productivity and achieving greater results point to gaps in their product, service, process or people. If we were to focus on sales, the ability to actively listen has been proven to dramatically improve trust and the capabilities of a professional salesperson.

Coaching 90

Coaching Social Media Intent Epiphany 90

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Hiring 135

Hiring Ideal Customer Profile Top of Funnel Lead Rank 135

Babette Ten Haken

MAY 9, 2019

When that professional epiphany happens, you move forward from what is holding you back. My storytelling keynotes, workshops and facilitated group programs focus leaders, managers, employees and stakeholders, like you, on discovering the other half of your stories. Through compelling and courageous storytelling?

Epiphany 86

Epiphany SME Margin Ideal Customer Profile 86