Keith Rosen

JULY 8, 2017

This includes inferior products, services, resources, sales processes, CRM’s, closing techniques, technology, presentation tools, your sales cycle even a mediocre sales team. Okay, maybe not the epiphany you’re looking for yet, right? Ironically, proactive listening is the least developed skill that needs to be mastered.

Coaching 90

Coaching Social Media Intent Epiphany 90

Babette Ten Haken

AUGUST 22, 2018

First, when many of us experience this professional epiphany, it takes our breath away. Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales.

Customer 59

Customer Epiphany Retention SME 59

Sales Hacker

OCTOBER 7, 2021

A Vietnamese immigrant, dedicated mother, and seasoned technology executive, Hang Black has an extensive background in engineering, marketing, sales, and entrepreneurship. Melissa Murillo is an award-winning and highly skilled sales leader with over a decade of experience in marketing and business development specializing in the IT channel.

Hiring 137

Hiring Ideal Customer Profile Top of Funnel Lead Rank 137

SugarCRM

OCTOBER 18, 2021

Along the way, we have seen the term “CRM” change and grow to include many concepts like sales force automation, customer service automation, marketing automation, and many, many other related software categories. Customer service software was a distinct software category with companies like Scopus and eGain.

CRM 49

CRM eGain Siebel Epiphany 49