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4 Customer Service Trends to Boost your Business

Sales and Marketing Management

Author: Jeff Mowatt When organizations invite me to speak at their conferences or train their team members, we start with trends that are impacting their customer relationships. Here are four customer service trends along with some tips for capitalizing on them to boost your business. Good service is wallpaper.

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Two Tales of Customer Service

Increase Sales

Great customer service makes or breaks any business from the smallest mom and pop shop to the national franchise. These past weeks while on vacation I have experienced the best of customer service and the worst of it. Within one hour, my husband and I experienced the best and the worse of customer service times.

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A Customer Who Beats You Up On Price, Will Beat You Up on Everything

The Sales Hunter

Are you willing to walk away from a customer who is persistently asking for a price discount? I cannot emphasize this enough: The customer who beats you up on price will beat you up on everything else. Here’s a video I did as part of a Sales Mastery Summit. Copyright 2013, Mark Hunter “The Sales Hunter.”

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VIDEO SALES TIP: Stop Comparing Yourself to Your Competition

The Sales Hunter

Devote that energy instead to genuinely listening to your customer and showing them why you are the right choice to meet their desired outcomes. Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. .

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18 Phone Sales Skills Tips You Can Use Right Now | Sales.

The Sales Hunter

Mark’s Insights on SALES MOTIVATION. Sales Articles. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Retail Sales Trends. 18 Phone Sales Skills Tips You Can Use Right Now. It’s time to crank out a new list of phone sales skills tips.

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6 Things NOT to Do When Leaving a Voicemail

The Sales Hunter

There are 6 things you should definitely not do when leaving a voicemail message, regardless of whether it is a prospecting voicemail or a message for your best customer. It’s amazing the number of voicemail messages I hear where the person leaving the message has zero energy and a totally bland voice. Definitely DON’T: 1.

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5 Ways to Make This a Great Week

The Sales Hunter

Customers aren’t looking to do business with negative people. Putting off the tough call is one of the worst things anyone can do, because all it does is eat away at you and suck energy that should be used to go after building the business. Copyright 2013, Mark Hunter “The Sales Hunter.”