Customer Service Document Sales Management 
Zendesk Sell
DECEMBER 4, 2018
But this shift towards relationships and away from mere transactions has also revealed one of the fundamental problems in how we think about sales and customer service. The problem is priorities: a sales team’s priority, the thing they’re judged by, is having as many conversations as possible.
Jeffrey Gitomer
AUGUST 15, 2011
Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills. Customer Loyalty. Sales Videos.
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Jeffrey Gitomer
AUGUST 10, 2011
Customer Loyalty. Sales Management. Sales Videos. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Dont even think about reproducing this document or its contents without written permission from Jeffrey Gitomer. Nick Garcia says: August 11, 2011 at 3:22 pm. Select Category.
Jeffrey Gitomer
APRIL 13, 2011
Filed Under: Attitude , Leadership , Overcoming Objections , Sales , Sales Management , Success , Trust Tagged With: attitude training , building trust , customer service training , establishing trust , gitomer , Jeffrey gitomer , jefrrey gitomer , overcoming objections , professional sales training , sales management training , success principles.
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Jeffrey Gitomer
FEBRUARY 17, 2011
Select and document every friendly way, manner and response – then benchmark it (write it down), then empower your people to say ONLY that. Customer Loyalty. Sales Management. Sales Videos. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Tweet Share Here’s a 3.5 Create Friendly.
Jeffrey Gitomer
AUGUST 31, 2011
I think sometimes salespeople forget how maddening it to hear excuses and nonsense when they experience poor customer service. I know it drives me insane as a sales professional. I challenge sales pros to keep their last awful customer service experience (as a consumer) in the back of their mind. Categories.
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