Pipeliner

JULY 30, 2020

They think about the customer impact at every single level, be it a new marketing tactic, an initiative on the technology side, or training salespeople. Customer service is part of Nordstrom’s DNA. It is a part of the company culture, and all of the employees know it and are trained in demonstrating it.

Customer Service 97

Customer Service Customer Commission Discount 97

Jeffrey Gitomer

FEBRUARY 27, 2011

Online Training. Tweet Share Starbucks doesn’t discount a cup of coffee. They have loyal customers: People will leave their cars running in the parking lot, people will park three blocks away and walk to get their cup of coffee. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Gitomer | February 28, 2011 | 3 Comments. London, ON.

Hiring 219

Hiring Social Media Loyalty Cancellation 219

The Sales Hunter

NOVEMBER 21, 2011

” Related posts: Stop Sacrificing Your Co-Workers: Sales Training Tip #411. customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip. training tip. Client Login.

Motivation 185

Motivation Training Hiring Ideal Customer Profile 185

Jeffrey Gitomer

OCTOBER 4, 2011

Online Training. If you make a big sale and the customer calls for help and gets a grump in accounting or shipping, you lose. Maintain pricing to the best of your ability, even if your competitors discount. Be prepared to tell the customer what you can do, not what you can’t do. Be service ready not just sales ready.

Training 166

Training Hiring Social Media Loyalty 166

The Sales Hunter

FEBRUARY 28, 2012

Sales Training System: Do You Have One? Do you have a sales training system you believe in? It never ceases to amaze me how few salespeople have a personal sales training system. For some reason, they either believe sales training is the responsibility of the company they work for or they’re so good they don’t need it.

System 160

System Motivation Training Hiring 160

Sales and Marketing Management

JANUARY 14, 2019

For example, if a potential sale is about to be derailed because of timing simply offering a discount won’t be helpful. Would giving you a 10% discount on the upgrade help defray that cost for you?”. He has 35 years of manufacturing, international business leadership and customer service experience. Tell a Story.

Negotiation 292

Negotiation Sales Process Strategy Discount 292

The Sales Hunter

DECEMBER 12, 2011

I love to brag about companies that are passionate about giving great service. They know that customer service is not a department; it’s an attitude. Customer Service: Is Low Price Really Best? Sales Training Tip #345: What is Your Advantage? customer service. discounting.

Motivation 147

Motivation Real Estate Training Hiring 147

The Sales Hunter

FEBRUARY 27, 2012

customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip. training tip. Blog , Cold-Calling , Prospecting , Sales Development Training. Client Login. Mark Hunter.

Motivation 275

Motivation Prospecting Hiring Ideal Customer Profile 275

The Sales Hunter

MARCH 2, 2012

I count it a privilege and an honor to share with thousands of salespeople each week through my blog, website, videos, speeches and training programs. Related posts: Sales Training Tip #314: Thankful for the Privilege to Sell. customer service. discounting. sales training. sales training tip.

Motivation 247

Motivation Hiring Ideal Customer Profile Negotiation 247

The Sales Hunter

NOVEMBER 22, 2011

Sales Training Tip #262: Thankful for Sales. Sales Training Tip #314: Thankful for the Privilege to Sell. customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip.

Motivation 222

Motivation Ideal Customer Profile Hiring Negotiation 222

The Sales Hunter

DECEMBER 3, 2011

Phone Sales Tips When Contacting Customers. customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip. training tip. Client Login. Mark Hunter. Client List. Testimonials.

Negotiation 276

Negotiation Hiring Ideal Customer Profile Face-to-face 276

The Sales Hunter

NOVEMBER 18, 2011

Now ask yourself a MORE IMPORTANT question: “Do all of the customers I don’t sell to — but would like to — do the same thing?” If you close or cut your hours or simply coast during the holidays, what kind of customer service are you truly providing and how many sales are you truly missing?!

Ideal Customer Profile 196

Ideal Customer Profile Hiring Negotiation Facebook 196

The Sales Hunter

DECEMBER 23, 2011

An example I like to use in training programs is comparing two similar items — one being offered on eBay and the other by a store you’ve been buying from for years. Many times I feel this is the difference between full-price and a discount. Related posts: Sales Training Tip #312: How Much Will Customers Pay for Confidence?

Ideal Customer Profile 180

Ideal Customer Profile Motivation Customer Negotiation 180

The Sales Hunter

DECEMBER 15, 2011

customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip. training tip. Client Login. Mark Hunter. Client List. Testimonials. Mark’s Insights on SALES MOTIVATION.

Social Media 152

Social Media Media Motivation Hiring 152

The Sales Hunter

JANUARY 20, 2012

As if offering a discount right up front wasn’t a big enough mistake, the salesperson went on to give the customer an even bigger discount when they were slow to respond with their decision. Did the customer wind up buying? The Slippery Slope of Discounting. customer service. discounting.

Motivation 183

Motivation Hiring Ideal Customer Profile Discount 183

The Sales Hunter

FEBRUARY 20, 2012

When you contact each of your customers this time, you focus on thanking them for their business and asking them about how your company’s level of customer service has been. Immediately after you thank them for their comments, ask them for the names of others who would benefit from the same service. customer service.

Motivation 200

Motivation Leads Marketing Qualified Lead Ideal Customer Profile 200

The Sales Hunter

NOVEMBER 29, 2011

Sales Training Tip #349: Two Great Questions You Can Ask. Sales Training Tip #371: Which Questions Are Most Important? customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip.

Motivation 219

Motivation Prospecting Hiring Ideal Customer Profile 219

The Sales Hunter

NOVEMBER 19, 2011

Related posts: Sales Training Tip #388: Which LinkedIn Groups Should You Join? Sales Training Tip #199: Network with Linkedin.com. customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training.

LinkedIn 214

LinkedIn Motivation Ideal Customer Profile Hiring 214

The Sales Hunter

DECEMBER 16, 2011

Sales Training Tip #359: Ideas Mean Nothing…Until… Why Long-Term Thinking is Vital to Your Sales Motivation. customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip.

Motivation 211

Motivation Hiring Ideal Customer Profile Journal 211

The Sales Hunter

NOVEMBER 22, 2011

Sales Training Tip #360: Negotiation? customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip. training tip. Client Login. Mark Hunter. Client List. Testimonials.

Negotiation 200

Negotiation Motivation Strategy Ideal Customer Profile 200

Zoominfo

SEPTEMBER 4, 2019

The good news is, there are plenty of ways for your company to earn trust and loyalty from your customers, even in today’s busy marketplace. Let’s get into our top five strategies to build customer loyalty! Invest in multi-channel customer service. They visit your website, where they find a customer support email address.

Loyalty 206

Loyalty Customer Incentives Incentive 206

The Sales Hunter

FEBRUARY 16, 2012

customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip. training tip. Client Login. Mark Hunter. Client List. Testimonials. Mark’s Insights on SALES MOTIVATION.

Networking 222

Networking Motivation Hiring Negotiation 222

The Sales Hunter

NOVEMBER 25, 2011

Sales Training Tip #300: How Confident Are You? Sales Training Tip #305: How Valuable are You? Professional Selling Skills Training: Stay Motivated, Finish Strong. Sales Training Tip #366: Who Determines Your Worth? customer service. discounting. sales training. sales training tip.

Ideal Customer Profile 190

Ideal Customer Profile Face-to-face Negotiation Hiring 190

The Sales Hunter

FEBRUARY 7, 2012

customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip. training tip. Blog , Consultative Selling , Customer Service , leadership. Client Login. Mark Hunter.

Ideal Customer Profile 204

Ideal Customer Profile Negotiation Hiring Facebook 204

The Sales Hunter

DECEMBER 27, 2011

Sales Training Tip #375: RFPS are Rarely Final. customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip. training tip. Client Login. Mark Hunter. Client List.

Motivation 213

Motivation Ideal Customer Profile Hiring Negotiation 213

The Sales Hunter

DECEMBER 9, 2011

customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip. training tip. Client Login. Mark Hunter. Client List. Testimonials. Mark’s Insights on SALES MOTIVATION.

Negotiation 190

Negotiation Motivation Hiring Ideal Customer Profile 190

The Sales Hunter

FEBRUARY 24, 2012

You will either subtlety talk the customer out of buying or you will regularly discount the price. Related posts: 3 Ways to Stop Being Afraid of Closing: Sales Training Tip #413. Sales Training Tip #319: Should You Ever Stop Prospecting? customer service. discounting. sales training.

Ideal Customer Profile 200

Ideal Customer Profile Negotiation Hiring Discount 200

The Sales Hunter

FEBRUARY 8, 2012

customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip. training tip. Client Login. Mark Hunter. Client List. Testimonials. Mark’s Insights on SALES MOTIVATION.

Social Media 189

Social Media Media Strategy Prospecting 189

The Sales Hunter

DECEMBER 22, 2011

Related posts: Sales Training Tip #365: How Well Do You Know Your Buyers? Sales Training Tip #367: Purchasing Departments and the Three Ts. customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training.

Negotiation 195

Negotiation Buyer Ideal Customer Profile Hiring 195

The Sales Hunter

NOVEMBER 26, 2011

Related posts: Professional Selling Skills Training: Sales Motivation and the Holidays. The Myth of Finding More Time to Prospect: Sales Training Tip #412. customer service. discounting. sales training. sales training tip. training tip. customer service. discounting.

Motivation 217

Motivation Prospecting Hiring Ideal Customer Profile 217

The Sales Hunter

FEBRUARY 23, 2012

customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip. training tip. Client Login. Mark Hunter. Client List. Testimonials. Mark’s Insights on SALES MOTIVATION.

Ideal Customer Profile 203

Ideal Customer Profile Negotiation Hiring Facebook 203

The Sales Hunter

DECEMBER 27, 2011

customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip. training tip. Client Login. Mark Hunter. Client List. Testimonials. Mark’s Insights on SALES MOTIVATION.

Motivation 213

Motivation Hiring Ideal Customer Profile Negotiation 213

The Sales Hunter

JANUARY 17, 2012

customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip. training tip. Sales Motivation and Sales Training says: February 3, 2012 at 3:32 am. [.] Client Login.

Cold Calling 209

Cold Calling Motivation Negotiation Ideal Customer Profile 209

The Sales Hunter

JANUARY 17, 2012

Related posts: Bad Salespeople Make Cheap Customers: Sales Training Tip #408. Are You Disrupting The Thinking of Your Customer? customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training.

Motivation 175

Motivation Ideal Customer Profile Hiring Negotiation 175

The Sales Hunter

FEBRUARY 14, 2012

Like many of the salespeople I meet, I believed that discounting was a valid way to secure a customer that would then become a “long-term” customer. If you run the numbers, you will see that discounting doesn’t just eat away at your profit immediately, it destroys it over subsequent sales as well.

Motivation 163

Motivation Discount Ideal Customer Profile Negotiation 163

The Sales Hunter

FEBRUARY 4, 2012

customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip. training tip. Client Login. Mark Hunter. Client List. Testimonials. Mark’s Insights on SALES MOTIVATION.

Negotiation 206

Negotiation Motivation Hiring Ideal Customer Profile 206

The Sales Hunter

DECEMBER 8, 2011

Sales Training Tip #308: What Value is Your Time Creating? Sales Training Tip #200: 3-Step Sales Process. customer service. discounting. sales training. sales training tip. training tip. customer service. discounting. sales training. sales training tip.

Sales Process 202

Sales Process Closing Hiring Ideal Customer Profile 202