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It’s time for me to rant about salespeople and discounts. When a salesperson offers a customer a discount, what they’re saying is they have not been able to do a good enough of a job demonstrating value to the customer. Rather, I think they’re a customerservice person at best.
If that’s the case, then why are you acting like a customerservice person? I’m not bashing customerservice people. They play a key role in the sale process, but I believe strongly salespeople and customerservice people are to be doing two different tasks. ” Sales Motivation Blog.
If you know much about me, you know I’m not a big fan of discounting. If you find yourself having to discount, you MUST pair it with a reduction in service. How to discount correctly: Copyright 2013, Mark Hunter “The Sales Hunter.” I rarely think it should be done. ” Sales Motivation Blog. .
Are you willing to walk away from a customer who is persistently asking for a price discount? I cannot emphasize this enough: The customer who beats you up on price will beat you up on everything else. Plus, if you start discounting with one customer, you’re more likely to do with the next. I hope so!
SellingSkills or Selling Process? A person with strong sellingskills. Strong sellingskills certainly are a beginning. These include the ability to listen, ask questions, create a unique selling proposition and ultimately close. I refer to these as sellingskills, not a sales process.
Blog Consultative SellingCustomerService leadership pricing Professional SellingSkills competitor discountdiscounting price' When confronted with a competitor’s price that is ridiculously low, the last thing you should do is think about lowering your price.
The Slippery Slope of Discounting. I start this by saying that you must believe in the price you are offering for your product or service. For sake of argument, let’s say that you do believe in your price, but offering a discount has become commonplace among your sales force. of your sales are happening at a discount.
Yes, you can discount your price as a way to close-out inventory or to get out of a particular business. Before you race out with a discounted price to help you out of a short-term problem, ask yourself what impact the discounted price is going to have on your regular business.
Blog Consultative SellingCustomerService pricing Professional SellingSkillsdiscountdiscounting price pricing integrity' They will either walk away or they will start to pay what they should have been paying in the first place. Copyright 2013, Mark Hunter “The Sales Hunter.”
Blog Closing a Sale Consultative SellingCustomerService pricing Professional SellingSkills Prospecting discountdiscounting price sales discounting' Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
I would appreciate hearing from you, because this matter of pricing is of vital importance as we succeed in helping our customers. Blog Closing a Sale Consultative SellingCustomerService pricing Professional SellingSkills benefits customer benefits discountdiscounting features price'
Salespeople always want a higher price and don’t want to offer a discount to close the sale. In fact I’ll say it is as powerful of an attribute in the selling process as anything else. Mark Hunter is the author of High-Profit Selling: Win the Sale Without Compromising on Price.
But testimonials also can be a vivid reminder to you as the salesperson that what you sell does indeed positively impact lives. If you feel you can’t make a sale without discounting, then you are lacking confidence in the price/value relationship. In other words, you don’t think what you sell is worth full price.
We never know who or when the person the senior person knows may encounter the buyer to whom you sell. Second, the discussion between the senior level person and the customer may very well uncover new opportunities you the salesperson were not aware of. Third objective is being able to get a meeting during difficult periods.
Tweet Share Starbucks doesn’t discount a cup of coffee. It’s their quality that sells. They have loyal customers: People will leave their cars running in the parking lot, people will park three blocks away and walk to get their cup of coffee. Who is Jeffrey? Gitomer | February 28, 2011 | 3 Comments. Even in this economy.
Sales Motivation: Leverage Your Best Customers. 6 Tips for Selling in a Difficult Environment. customerservice. discounting. high profit selling. selling a price increase. sellingskills. customerservice. discounting. high profit selling. sellingskills.
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Now ask yourself a MORE IMPORTANT question: “Do all of the customers I don’t sell to — but would like to — do the same thing?” If you close or cut your hours or simply coast during the holidays, what kind of customerservice are you truly providing and how many sales are you truly missing?!
Sales Training Tip #314: Thankful for the Privilege to Sell. Selling Thanksgiving Week. customerservice. discounting. high profit selling. selling a price increase. sellingskills. customerservice. discounting. high profit selling. selling a price increase.
More importantly, they miss the opportunity to close sales without offering a discount. customerservice. discounting. high profit selling. selling a price increase. sellingskills. customerservice. discounting. high profit selling. selling a price increase.
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Many times I feel this is the difference between full-price and a discount. When the salesperson isn’t displaying confidence, it becomes far too easy for them to begin thinking the customer isn’t confident in buying. customerservice. discounting. high profit selling. selling a price increase.
High-Profit Selling: Your Leadership Plays a Role. customerservice. discounting. high profit selling. selling a price increase. sellingskills. customerservice. discounting. high profit selling. selling a price increase. sellingskills.
I knew what the regular price was and what the salesperson should have been selling it for. As if offering a discount right up front wasn’t a big enough mistake, the salesperson went on to give the customer an even bigger discount when they were slow to respond with their decision. Did the customer wind up buying?
When you contact each of your customers this time, you focus on thanking them for their business and asking them about how your company’s level of customerservice has been. Immediately after you thank them for their comments, ask them for the names of others who would benefit from the same service. customerservice.
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This seems obvious, but if you don’t believe in your price or your product, you will fail miserably at selling. You will either subtlety talk the customer out of buying or you will regularly discount the price. customerservice. discounting. high profit selling. selling a price increase.
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Related posts: Professional SellingSkills Training: Sales Motivation and the Holidays. Why Selling During the Holidays is an Absolute Must. Sales Motivation: Selling Around the Holidays. customerservice. discounting. high profit selling. selling a price increase. sellingskills.
customerservice. discounting. high profit selling. selling a price increase. sellingskills. customerservice. discounting. high profit selling. selling a price increase. sellingskills. Personal Sales Development Goals and Sales Motivation.
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The Best Way to Improve Your Negotiation Skills. If you want to know the best way to improve your negotiation skills, then invest more time in improving your sellingskills. First thing I believe with regard to negotiating is that you sell first, negotiate second. customerservice. discounting.
Unfortunately, salespeople tend to know their product or service so well that they gravitate toward singing the praises of the features of what they sell — instead of patiently and intentionally uncovering the true wants and needs of the customer. Sales Training Tip #383: Discounting Costs You More Than You Realize.
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