Customer Service Discount Sales 
The Sales Hunter
NOVEMBER 8, 2012
It’s time for me to rant about salespeople and discounts. When a salesperson offers a customer a discount, what they’re saying is they have not been able to do a good enough of a job demonstrating value to the customer. Rather, I think they’re a customer service person at best.
The Sales Hunter
SEPTEMBER 17, 2013
One of the biggest reasons I don’t like discounting is that it not only destroys the value proposition, it also attracts lousy customers. Customers who are price driven are the same ones who are going to push you on everything else. If your goal is to attract cheap customers, then by all means, discount your price.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The Sales Hunter
FEBRUARY 25, 2013
The title on your card says “sales.” ” Your job description says “sales” and you’re part of the sales team. If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people.
The Sales Hunter
JULY 23, 2013
I’m not a fan of discounting in the least, as I don’t think it gets you anywhere. But if it is necessary to offer a discount, make sure it has a very tight expiration date. Remember, the expiration date is as much for the customer to speed up their decision as it is for you to not waffle.
The Sales Hunter
APRIL 13, 2013
If you know much about me, you know I’m not a big fan of discounting. If you find yourself having to discount, you MUST pair it with a reduction in service. How to discount correctly: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. . .”
The Sales Hunter
FEBRUARY 22, 2013
Yes, you can discount your price as a way to close-out inventory or to get out of a particular business. Before you race out with a discounted price to help you out of a short-term problem, ask yourself what impact the discounted price is going to have on your regular business. ” Sales Motivation Blog.
The Sales Hunter
APRIL 25, 2013
Are you willing to walk away from a customer who is persistently asking for a price discount? I cannot emphasize this enough: The customer who beats you up on price will beat you up on everything else. Plus, if you start discounting with one customer, you’re more likely to do with the next. I hope so!
Expert insights. Personalized for you.
262 
Let's personalize your content