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It’s time for me to rant about salespeople and discounts. When a salesperson offers a customer a discount, what they’re saying is they have not been able to do a good enough of a job demonstrating value to the customer. Rather, I think they’re a customerservice person at best.
If that’s the case, then why are you acting like a customerservice person? I’m not bashing customerservice people. They play a key role in the sale process, but I believe strongly salespeople and customerservice people are to be doing two different tasks. ” Sales Motivation Blog.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. 7 Sales Prospecting Ideas That Work. Here’s a list of 7 sales prospecting ideas you can use right now: 1. Give away prospects to others. You heard me — give away prospects. Voicemail as a Prospecting Strategy?
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. The Slippery Slope of Discounting. I start this by saying that you must believe in the price you are offering for your product or service. But quantity will never make up for the profits you did lose by selling at a discount. Client List.
The typical response is, “I’m too busy with paperwork to follow-up with the prospect.” They give everyone a discount. Yes, in their opinion, list price is only a starting point from which to discount and the masquerading salesperson always believes the price is way too high right from the start.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. 6 Great Sales Questions to Ask Prospects. What are some great sales questions to ask prospects? I think the great questions are the ones that determine if the prospect is even a valid prospect. Client List. Testimonials. Negotiation.
Blog Closing a Sale Consultative Selling CustomerService pricing Professional Selling Skills Prospectingdiscountdiscounting price sales discounting' Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Why You Should Prospect During the Holidays. Yes, you can do sales prospecting during the holidays. As a salesperson, though, you would be foolish to not recognize what is unique about this time of year when it comes to prospecting.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. 5 Secrets to Get Better Prospecting Leads. There are 5 secrets used by top-performing salespeople to get better prospecting leads. You would be crazy to not learn from these: SECRET #1: Best leads will always come from your existing customers.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. January is “Prospecting for Sales Month” Jan 06, 2012. I bet you didn’t know January is “Prospecting for Sales Month.” This is the sole reason why I say January is “Prospecting for Sales Month.”
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. How “Social Media” Can Be Part of Your Prospecting Strategy. If you want more profits, you’re going to have to have the most comprehensive and effective “prospecting tool bag” possible. customerservice.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. 4 Easy Steps to Better Prospecting. Do you want 4 easy steps for prospecting that yields the kind of results that you don’t just want, but you need? Identify the prospect. Too many salespeople make prospecting too complicated.
But this shift towards relationships and away from mere transactions has also revealed one of the fundamental problems in how we think about sales and customerservice. The customerservice team’s priority, on the other hand, is usually to reduce the number of conversations they have every day. The length of calls.
If you have a solution that fits their needs, you can offer it to them in the exact context and phrasing of your prospect, ultimately leading to bigger and better sales. A focus on closing sales can also cause salespeople to spend too much time chasing down leads that will never close, instead of moving on to new prospects.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. 4 Things to Do Right Now to Get Better Sales Prospects. We all need better sales prospects. Rarely do I run into a salesperson who is not looking for more sales prospects. Expand your prospecting funnel. Client List. Testimonials.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. On the contrary, it means you’re going to be ready to close using several different techniques based on what the customer tells you. Have a dedicated time set aside either daily or weekly to do your prospecting. customerservice.
First is to get the name of your company back in front of the customer/prospect, even though the person might not be our buyer. Second, the discussion between the senior level person and the customer may very well uncover new opportunities you the salesperson were not aware of. It’s your business. ” Sales Motivation Blog.
Many people think testimonials are just used in the selling process to show prospects why they too should become customers. If you feel you can’t make a sale without discounting, then you are lacking confidence in the price/value relationship. In addition to believing in your product, you also must believe in your price.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Thank you customers for being patient with me when I may not have responded as quickly as you would have liked. Thank you customers for your questions and your comments. customerservice. discounting. prospecting.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Why “Social Media” Sucks for Prospecting. It’s time we kill social media, especially if you’re using social media as a sales tool or prospecting technique. customerservice. discounting. prospecting.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Now ask yourself a MORE IMPORTANT question: “Do all of the customers I don’t sell to — but would like to — do the same thing?” 27 a day to do a phone blitz to customers and prospects to let them know you’re open.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. More importantly, they miss the opportunity to close sales without offering a discount. customerservice. discounting. prospecting. Client List. Testimonials. Mark’s Insights on SALES MOTIVATION. FREE Resources.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. In our case as salespeople, that means empowering our customers to make better decisions. Sales leadership is being able to ask customers and prospects questions that both you and the customer are not going to know the answer to.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Many times I feel this is the difference between full-price and a discount. When the salesperson isn’t displaying confidence, it becomes far too easy for them to begin thinking the customer isn’t confident in buying. customerservice.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Make it a commitment to be aggressive in getting key information out to customers and prospects that will keep your name in front of them. Best thing of all is many times it means the customer or prospect will call you to do business.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. You minimize the importance of prospecting. The salespeople who are exceptional actually like to prospect! Prospecting does not have to be a dreaded (or worse, neglected) aspect of sales. You DO pour healthy effort into prospecting.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Spend all day figuring out who you should prospect. Interesting how when you spend endless amounts of time researching and profiling those you feel you should prospect, you never really get around to actually calling on them. customerservice.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Bad Salespeople Make Cheap Customers: Sales Training Tip #408. customerservice. discounting. prospecting. Client List. Testimonials. Mark’s Insights on SALES MOTIVATION. Mark’s Insights on PRICING. FREE Resources.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. You can’t do your job without knowing something about your prospect or a scouting report. You can’t do your job without feedback from your customers or your coaches. customerservice. discounting. prospecting.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Like many of the salespeople I meet, I believed that discounting was a valid way to secure a customer that would then become a “long-term” customer. That means you must expect the customer to pay full price right from the start.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. The ultimate measure of your success is when your customer begins to ask you questions that go beyond what it is you sell. When you are asked these types of questions, you will know the customer views you as a strategic asset to their business.
The good news is, there are plenty of ways for your company to earn trust and loyalty from your customers, even in today’s busy marketplace. Let’s get into our top five strategies to build customer loyalty! Invest in multi-channel customerservice. They visit your website, where they find a customer support email address.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Stop spending on time on people who you think are prospects but are nothing more than suspects. customerservice. discounting. prospecting. Client List. Testimonials. Mark’s Insights on SALES MOTIVATION. FREE Resources.
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