article thumbnail

Your Customer Has Changed. Have You? 6 Questions You Must Answer.

The Sales Hunter

If your customer is responding indifferently, it’s likely you’re insulting the prospect by repeating what they already know. Do your customers bring you questions in direct response to what they might have seen on the internet? Copyright 2013, Mark Hunter “The Sales Hunter.”

Customer 250
article thumbnail

The Shape of Exceptional Customer Service

Carew International

What is Exceptional Customer Service? Our recent examination of the Verizon PR nightmare highlighted the importance and impact of the customer service function. There is nothing simple about human interaction, particularly when one of the humans is a customer with a need, problem or complaint.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

17 Essential Sales Competencies of Top Sales Teams

Hubspot Sales

Ultimately your job is to help your customers solve a problem by implementing your product, and the ability to do so relies heavily on your knowledge and understanding of what you’re selling. Customer Service.

article thumbnail

Who’s Responsible For Sales Enablement?

Partners in Excellence

Some thoughts: Perhaps the most critical person responsible for for maximizing the performance of sales people is the front line sales manager. It’s these people who are directly responsible for maximizing the performance of each person on the team. All of these contribute to the ability of sales people to perform.

article thumbnail

Components of a Sales Readiness Platform: Automating the Last Mile of the Front Office

Mindtickle

In search of greater levels of sales efficiency and customer engagement, organizations have spent the last 20 years implementing myriad new technologies. In fact, any customer- or prospect-facing team member is directly responsible for bringing in revenue and building brand value.

article thumbnail

Components of a Sales Readiness Platform: Automating the Last Mile of the Front Office

Mindtickle

In search of greater levels of sales efficiency and customer engagement, organizations have spent the last 20 years implementing myriad new technologies. In fact, any customer- or prospect-facing team member is directly responsible for bringing in revenue and building brand value.

article thumbnail

Ad Extension Ideas for Local Search Ad Campaigns for Mid-Sized Companies

BuzzBoard

Location extensions not only share physical addresses and map markers but also feature a clickable call button for seamless customer engagement. If your client’s business operates in specific hours, callout extensions might be worth considering, showcasing unique features of the business, such as 24/7 customer service.