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I congratulated her on taking me from a concerned customer to being irate, and now, finally, she had a reason to apologize, all the while making no progress on the real issue, reliable internet access. Customer Care. DemandGeneration. EDGE Sales Process. Hiring Sales Talent. Lead Management.
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Also called the business development rep, leadgeneration, sales development rep, appointment setter, marketing development rep, entry-level selling, cold caller, data cleanser, and sadly, the empty seat. lead forms or inbound calls), qualifying, and routing them to the appropriate sales channel.
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