Customer Service Related Topics 
MTD Sales Training
AUGUST 15, 2023
Having good customer service is the hallmark of any successful business. But how can you deliver good customer service? The answer is that you need to ensure you have the relevant customer service skills to provide an excellent experience to your customers every time.
Pipeliner
FEBRUARY 20, 2025
Titus, who runs various business ventures, including a nonprofit called Homes for Promise, shared his insights on the evolution of chatbots and artificial intelligence (AI) in customer service and sales. The post Are Chatbots Finally Ready to Revolutionize Customer Service? He is CSMO at Pipeliner CRM.
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Pipeliner
NOVEMBER 24, 2024
Customer Experience and Service The discussion also touches on the importance of customer service in building long-term relationships. Wes argues that companies should prioritize making it easy for customers to connect with real people, rather than creating barriers that frustrate them.
Pipeliner
FEBRUARY 20, 2025
In a recent podcast episode, John Golden interviews Titus Jumper , a multifaceted entrepreneur, about the evolution of chatbots and AI in customer service. Titus shares actionable advice on personalizing customer interactions and enhancing satisfaction through AI-driven tools. on all major podcast stations.
Advertiser: Interactions LLC
The quality of a customer care strategy can make or break a company. Simply resolving a customer service issue or complaint is no longer enough— in a competitive, customer-obsessed environment, there is always room for improvement.
Hubspot Sales
AUGUST 7, 2024
An effective CRM is make-or-break for SaaS companies because of: Customer Retention. 47% of polled businesses said that the use of CRM software had a significant impact on their customer retention. 85% of customers say they‘re willing to spend more on a SaaS tool if there’s good customer service. User Experience.
Hubspot Sales
OCTOBER 17, 2024
In recent data from our 2024 State of Customer Service Report and Consumer Trends Report , it was found that 93% of customer service reps say phone-based customer service is somewhat/very effective. When it comes to B2B versus.
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Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.
Advertiser: Interactions LLC
In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature. Read the new Tractica white paper to learn how important conversational AI is to your CX strategy.
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Unlock growth through customer-centric campaigns that deeply understand buyer journeys from awareness to post-purchase. This eBook shows how aligning marketing, sales, and customer service via an "outside-in" approach resonates with audiences, fosters trust, and drives loyalty - outperforming "inside-out" product-focused tactics.
Speaker: Kevin Burke
. 🤖 AI-Powered Tools: Learn about essential AI-driven features that assist marketing and sales professionals in automating tasks, analyzing data, and enhancing customer engagement. 🚀 AI in Action: Dive into case studies demonstrating AI’s impact in customer service, retail, and beyond.
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Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.
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