Zoominfo

MARCH 21, 2025

Weve compiled this list of tools by comparing reviews, industry insights, and our own data to give you a strong list of contenders for your next sales coaching software purchase. Why Businesses Need Sales Coaching Software Today, customer expectations are higher than ever, and market conditions can change in the blink of an eye.

Sales Coaching 130

Sales Coaching Software Software Coaching 130

Zoominfo

APRIL 17, 2025

Thats why weve waded through the available data, including third-party rankings and our own research, to assemble this list of top sales tools for your B2B sales team in 2025. Key features include seamless integration with major CRMs, powerful search and segmentation capabilities, and ongoing data cleansing for accuracy and reliability.

Sales Tools 130

Sales Tools Tools B2B Lead Rank 130

Sales and Marketing Management

NOVEMBER 1, 2018

Author: Xavier Musy CRM platforms are already firmly ensconced within the sales technology and strategies of most small and midsized businesses. Sales teams have been using their CRMs for basic, day-to-day-functions -- such as managing customer information and tracking purchase history -- for decades. Go Mobile or Go Home.

CRM 209

CRM Small Business Small Business Analytics 209

MTD Sales Training

APRIL 2, 2019

What is a CRM system and what are the benefits of having one? CRM stands for Customer Relationship Management, and it’s essential that when you are selling your promises of a better future to your prospects, you are able to keep manageable records for those sales. 1) It helps you manage the overall customer experience.

Benefit 185

Benefit CRM System Loyalty 185

Zoominfo

MARCH 3, 2021

This is where automation comes in — CRM automation, to be exact. On the surface, it saves you immense amounts of time, but when you go a little deeper, you’ll see that CRM automation can actually do much more for your business. What Is CRM Automation? CRM systems have the ability to support a wide range of automations.

CRM 179

CRM Lead Rank Lead Scoring Lead Qualification 179

Zoominfo

MAY 13, 2019

Although B2B data certainly isn’t the most exciting sales topic– it happens to be one of the most important. After all, account and contact data is the fuel that enables your revenue engine to run smoothly. But, anyone in sales will tell you that finding and maintaining high-quality data is a full-time job.

Data 199

Data Vendor B2B Policies 199

SBI Growth

FEBRUARY 11, 2013

The Chief Sales Officer is not relying on Ops to translate data into insight. Diminishing Authority has two root causes: Another department has collected superior data – Have your peers outpaced your evolution? Operations data has not been properly leveraged - Are you tracking the metrics that drive results in 2013?

Collateral 334

Collateral Customer Service Data Buyer 334

Hubspot Sales

DECEMBER 4, 2024

If you’ve ever been between a rock and a hard place about what to do, AI may not be able to give you an exact solution, but it can provide data-driven recommendations that will guide you toward the light at the end of the tunnel. Marketing , sales, customer service, you name it. AI makes tasks easier to complete.

Benefit 91

Benefit Data Social Media Customer Service 91

Act!

APRIL 9, 2025

Before walking in, he pulls out his phone and opens his mobile CRM app to review the clients purchase history , past interactions, and any unresolved issuesall in real time. Without a mobile CRM system , hed rely on memory or outdated notes, or spend an hour at his desk searching through a traditional CRM.

CRM 52

CRM Ideal Customer Profile How To ACT 52

Zoominfo

MARCH 15, 2024

The most important growth drivers for any business simply can’t succeed without a core infrastructure of high-quality, trustworthy data. For most companies, the first step in building that advanced data foundation is to cleanse the trove of business data already on hand in their customer relationship management (CRM) system.

CRM 130

CRM Data Ideal Customer Profile Lead Rank 130

Nutshell

MARCH 19, 2025

A good CRM provider understands that sometimes you need specific information to track for the leads, people, and companies in your contact database. Thats where CRM custom fields come in. Custom fields are a handy feature that helps you personalize customer experience, automate workflows, and improve your reporting.

CRM 62

CRM Industry Ideal Customer Profile Customer 62

Act!

JANUARY 21, 2025

Spreadsheets can be a preferred data management tool for small businesses and startups. But can you use an Excel sheet for customer relationship management (CRM)? While spreadsheets are suitable for organizing customer data , they pose several limitations when you have thousands (or even hundreds) of clients.

CRM 52

CRM Analytics ACT Comparison 52

Zoominfo

JANUARY 18, 2021

Customer relationship management, or CRM, as we all know it, is about making sure the customer is at the center of everything you do. In today’s consumer-focused milieu, your CRM should be one of your tech stack’s MVPs. CRM applications can be used for more than just the recording of customer touch points.

CRM 100

CRM Ideal Customer Profile Data Strategy 100

The Center for Sales Strategy

FEBRUARY 26, 2024

Do you ever feel like you're using your CRM, but not really using it? After all, The 5th Annual Media Sales Report found that 74% of salespeople believe they use their CRM effectively. This data point may, in fact, reflect reality.

CRM 132

CRM Strategy Software Software 132

Salesmate

MAY 5, 2020

Sales and customer service were once considered completely different areas of business – divided into two different departments, each having different goals, objectives, and strategies. Traditionally, sales teams would bring in new customers, while customer service teams were expected to take care of them.

Customer Service 110

Customer Service Customer Loyalty Churn 110

Hubspot Sales

JUNE 25, 2020

If your CRM was once an island occupied only by your sales team, that's absolutely no longer the case. In the last few years, the CRM has evolved far beyond being just a tool for contact management. That's still a core function, sure, but the CRM now has something for every team and individual in your organization.

CRM 126

CRM Webinar Metrics Strategy Sales Qualified Lead 126

Zoominfo

APRIL 15, 2018

The importance of data cannot be understated in the modern sales landscape. Now, data and analytics reign supreme when it comes to running a successful sales organization. But here’s the thing– the world of data and analytics has made massive strides in recent years and many organizations have yet to catch up.

Data 170

Data Strategy Lead Rank Lead Scoring 170

Zoominfo

JANUARY 23, 2021

However, to do that well requires smart planning, including how to: Define your account management responsibilities Revamp your sales account management approach Audit your sales account management data. The key to a great sale is to identify your decision makers – learn how data can help.

Account 238

Account Lead Rank Ideal Customer Profile Decision Maker 238

Pipeliner

MARCH 24, 2025

Matthew suggests prioritizing the customer experience to establish trust. Proactive Customer Service: Address potential concerns before they arise. Instead of relying solely on FAQs, provide detailed product descriptions, high-quality images, and customer reviews. He is CSMO at Pipeliner CRM.

Video 96

Video Scale Lead Rank Lead Scoring 96

SBI Growth

DECEMBER 23, 2013

Recently, I''ve been working with a client to analyze their customer data. This data was key to the client making sound strategic decisions for future growth. They’ve done well to make sense of jumbled data but at great cost. The time spent on manual fixes and data restructuring is forever lost.

Sales Operations 267

Sales Operations Hiring Government Face-to-face 267

Hubspot Sales

JANUARY 18, 2021

However, when using a combination of tools that aren't meant to be mixed together, the result may be internal misalignment, missed deal opportunities, ineffective collaboration, and a poor customer experience. That’s where customer relationship management (CRM) software comes into play. What are CRM activities?

CRM 136

CRM Knowledge Base Hubspot Forecasting 136

Hubspot Sales

DECEMBER 3, 2019

According to a recent study published by Gartner, CRM is both the largest and fastest growing enterprise software category -- additionally, spending on CRM software reached $48.2 In other words, the CRM market is an absolute powerhouse. Every business that uses a CRM does it to improve their customer experience.

CRM 131

CRM Software Software Analytics 131

Hubspot Sales

OCTOBER 1, 2021

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

Trends 136

Trends CRM Analytics Social Media 136

Hubspot Sales

SEPTEMBER 16, 2020

That trend — coupled with the fact that a CRM has pretty much transitioned from a "nice-to-have" to a "need-to-have" for most businesses — highlights the need for resources that allow a company's employees to access its CRM data and general functions anywhere, anytime. That's where mobile CRM solutions come into play.

CRM 128

CRM SugarCRM Hubspot SalesForce 128

Hubspot Sales

OCTOBER 15, 2019

If you are getting acquainted with your CRM software and are impressed with how it functions independently, allow us to introduce you to your new favorite feature — integrations. While CRM software is powerful on its own, integrating your CRM with other tools across your sales stack makes your job so much easier.

CRM 128

CRM Top of Funnel Social Media Call-back 128

Pipeliner

MARCH 20, 2025

Many entrepreneurs overestimate the effectiveness of their strategies based on personal attachment rather than objective data. Actionable Advice: Implement Data-Driven Decision Making: Use analytics tools to track key performance indicators (KPIs) and make informed decisions based on data.

Video 103

Video Lead Rank Lead Scoring Scale 103

Zoominfo

APRIL 9, 2024

Enhance is a stepping stone for businesses to capture a competitive edge in their market by getting a more complete view of their customer. Enhanced data is a crucial component of a customer-centric approach built to grow long-term, mutually beneficial relationships with customers that drive bottom-line results.

Lead Rank 130

Lead Rank CRM Lead Scoring Customer 130

Pipeliner

FEBRUARY 24, 2025

Analyzing Data: AI tools can quickly analyze large datasets, providing actionable insights to inform business decisions. Improving Customer Service Instant Responses: AI-powered tools can provide instant responses to customer inquiries, significantly reducing wait times and improving overall satisfaction.

Video 105

Video Lead Rank Lead Scoring Sports 105

Salesmate

DECEMBER 4, 2020

One handy way of ensuring the best services for any business is using a Customer Relationship Management software that enables timely services as well as personalized experience for their customers. What does CRM stand for in Financial Business? Role of a CRM in your business. Sales Reps. Sales Managers.

CRM 128

CRM Scale Face-to-face Software 128

Hubspot Sales

SEPTEMBER 15, 2023

As a small business owner, you toggle between marketing, sales, operations, and customer service daily — and sometimes within the same hour. To serve your customers without dropping the ball, you need a tool to help you track and manage all of your relationships. What you need is customer relationship management (CRM) software.

Small Business 122

Small Business Small Business Software Software 122

Zoominfo

APRIL 6, 2021

Automation is at the core of all business innovation today, and data is the commodity that fuels it. Workflow automation allows them to interact directly with customers rather than waste time on these repetitive tasks. Marketers and sales reps can automate email campaigns, sales plays, meetings, and much more.

Ideal Customer Profile 130

Ideal Customer Profile Data Hiring Construction 130

Zoominfo

APRIL 6, 2021

Automation is at the core of all business innovation today, and data is the commodity that fuels it. Workflow automation allows them to interact directly with customers rather than waste time on these repetitive tasks. Marketers and sales reps can automate email campaigns, sales plays, meetings, and much more.

Ideal Customer Profile 26

Ideal Customer Profile Data Hiring Construction 26

SBI Growth

NOVEMBER 17, 2013

Sales, marketing, IT, strategy, operations and customer service. Access : Although Sales Ops is within sales, they know all the people and the data. The convergence of data, systems and processes needs your attention now. Data – This is when you get the CIO involved. Your sales ops team needs the right data.

Company 296

Company Hiring Buyer Persona Maximizer 296

Zoominfo

APRIL 9, 2024

Before solving their biggest CRM cleansing challenges, go-to-market teams need to define the rules of engagement for their data. The idea is to keep a living, breathing CRM that’s constantly being updated with customized rule-based workflows — a CRM that’s always “on.”

Ideal Customer Profile 130

Ideal Customer Profile CRM Strategy Lead Rank 130

Hubspot Sales

NOVEMBER 28, 2021

Thankfully, there’s something called CRM or Customer Relationship Management. A Refresher on CRMs. A CRM is a customizable technology that allows you to keep track of all of your customer’s interactions with your business, from the first time they visit your website to the last time they made a purchase.

CRM 140

CRM Strategy How To Loyalty 140

Apptivo

JANUARY 19, 2022

When your employees develop successful and exemplary relationships with your customers, then it is comfortable to improve the retention rate. However, the success rate of this effort depends completely on the types of CRM strategies and processes implemented to achieve the desired outcomes. Did you know? Decrease Sales Cost.

CRM 98

CRM Real Estate System Sales Qualified Lead 98