Consultative Selling Customer Service Training 
Understanding the Sales Force
APRIL 7, 2014
Customer Service, where the focus may be upselling and/or cross-selling, has been around for ages. So where does consultative selling fit into that approach? This is all fairly simple in concept but executing is more difficult because inside salespeople have been trained to be efficient, not consultative.
The Sales Hunter
MAY 30, 2014
While sitting in the Munich train station drinking my Pike Place coffee, I’m struck by not only the uniformity of how Starbucks does what it does, but also by the differences in what they do. Now, let’s look at the facts. Munich, Germany and Seattle, Washington USA (home of Starbucks) are at least 8,000 miles […].
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The Sales Hunter
JULY 30, 2013
Blog Cold-Calling Consultative Selling Customer Service Professional Selling Skills Prospecting Purchasing Department Sales Development Training Sales Motivation CRM customer customer service sales information' Copyright 2013, Mark Hunter “The Sales Hunter.”
The Sales Hunter
APRIL 30, 2013
Blog Closing a Sale Cold-Calling Consultative Selling Customer Service Motivational Sales Speaker Phone Sales Tips Professional Selling Skills Prospecting Sales Development Training customer service phone sales tips profit repeat sales sales tips telephone sales' ” Sales Motivation Blog.
Sales Training Connection
DECEMBER 12, 2014
In this case, the weeds involve drawing the distinction between the term consultative selling and the concept of selling consultatively. As starters, Mark Hanan established the branding this term in his brilliantly written book Consultative Selling – an early and extremely important work about selling consultatively.
Partners in Excellence
JULY 24, 2012
Most of the principles we look at in high performance selling are simply the disciplined and systematic application of common sense and the Golden Rule (I mean the “Do unto others… ” one). We see great examples of consultative selling every day. However, there are great examples we see every day.
The Sales Hunter
JULY 9, 2013
Blog Closing a Sale Consultative Selling Customer Service Professional Selling Skills Prospecting Purchasing Department Sales Training Tip closing closing a sale questions sales questioning sales tip' Typically their feedback to me is that they wish they had been asking questions like this long ago.
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