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Understanding the Sales Force by Dave Kurlan I don''t write about Inside Sales as often as I should. After all, everyone else is writing about it, some bloggers are devoted to it, and if you read what the inside sales bloggers are writing you would think that inside sales is king. I''ll let you know.".
Do you think your personal social media accounts have no impact on your sales career? Customers are using the internet more and more to decide who they want to do business with. Guess again. And they aren’t just researching companies. They are researching salespeople. Your social media reputation matters.
What is the sales profession going to be like in the year 2050? Blog ConsultativeSellingCustomerService Professional Selling Skills Sales Motivation sales motivation selling' Blog ConsultativeSellingCustomerService Professional Selling Skills Sales Motivation sales motivation selling'
Because your best customer will pump you up, possibly give you some more business and definitely help you build momentum for your day and week. Blog ConsultativeSellingCustomerService Professional Selling Skills Sales Motivation best customersales motivation'
In my experience, sales success is found where you focus. Blog ConsultativeSellingCustomerService Professional Selling Skills Sales Motivation sales motivation' How well acquainted are you with their problem and the solutions they desire?
This isn’t just about the impact it has on your customers, prospects and colleagues, […]. Blog Cold-Calling ConsultativeSellingCustomerService leadership Motivational Sales Speaker Professional Selling Skills Sales Motivation influence sales influence sales leadership sales motivation'
Have you listened to your sales presentation lately? I meet so many salespeople who come across more as a professor giving a lecture rather than an advocate offering customers solutions. It’s better to have a conversation with your customer. Does it sound like a lecture?
You can secure repeat sales from existing customers if you follow the 2/2/2 rule. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
If you are serious about standing apart from your competitors and making a difference for your customers, it’s going to show up in the questions you ask. Be committed to coming up with one new question you can ask your customers […].
Ignoring the customer. Trying to prove the customer is wrong. Failing to ask for the sale. We in sales are a finicky group. We may not think of ourselves as being self-centered, but in reality, there are too many situations where we become exactly that when we are with a customer. ” Sales Motivation Blog.
We all have sales calls that occasionally don’t go well. We start to get the sense early in the sales call that this person is not going to be a good customer or even going to buy at all. How do you end a call like that? Do you end it with respect […].
We show up at a sales call with pretty pictures, a list of facts and other stuff the customer couldn’t care less about. This is due to the amount of time many customers will spend doing research on the internet before even talking with a salesperson. Copyright 2013, Mark Hunter “The Sales Hunter.”
Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. . Blog Closing a SaleConsultativeSellingCustomerService Professional Selling Skills Prospecting competition desired outcomes video sales tip'
Sure, you may know quite a bit more than your customer, but if you don’t learn to pause at the right time, you may lose the sale. The typical salesperson thinks they know everything, and many times they do know quite a bit more than the customer. Copyright 2013, Mark Hunter “The Sales Hunter.”
Yes, stupidity is a sales virtue. The reason I say stupidity is a sales virtue is it drives us to ask questions, to be open for new ideas, and to be continually learning. I’ve used it for years with tremendous success. During the last several months, I’ve spoken to a number of audiences large and […].
Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. . Blog ConsultativeSellingCustomerService Professional Selling Skills Prospecting Sales Motivation elevator speech prospecting sales motivation selling skills video video sales tip'
Here’s a video I did as part of a Sales Mastery Summit. You’ll see how passionate I am about being willing to walk away: One Thing Sales Reps Could Take Action on Today to be More Successful! Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
You’ll shock your customers, especially those who are used to dealing with a lot of salespeople. Oh, when I say “naked,” what I mean is going into a customer call with zero sales materials. Excuse me, […].
Sure, we’ll be able to remember the big stuff, but many times the ability to close a sale rests on our ability to take a small key piece of information and leverage it. This means either at the end of each sales call or at the end of each day. Copyright 2013, Mark Hunter “The Sales Hunter.”
Problem is that questions of that type do little to help the sales process. In fact, I’ll contend many times that they wind up harming the sales process. Short questions are fantastic because not only are they short (and easy to remember), they also get you and the customer engaged in conversation.
Blog ConsultativeSellingCustomerService Professional Selling Skills Sales Training customer needs selling skills' Now, let’s look at the facts. Munich, Germany and Seattle, Washington USA (home of Starbucks) are at least 8,000 miles […].
Blog ConsultativeSellingCustomerService Networking Professional Selling Skills communication customer email social media' Between vacations, holidays and changes in the school year, it seems like trying to stay connected with people can be harder than ever. Here are 5 […].
If you haven’t looked at your sales process in awhile, it could be in need of some refinement. A lot of salespeople put a sales process in place — and then just let it coast. The truth is, your sales process may suck. Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.”
.” But if you really want to succeed in sales, you better focus instead on your customer’s outcomes. Check out the below video to see what I mean about outcomes rather than benefits: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. .
Blog ConsultativeSellingCustomerService Professional Selling Skills Sales Motivation positive attitude sales attitude sales motivation video sales tip' ” What is your attitude like? Are you positive or negative? The more you learn to look at […].
Blog ConsultativeSellingCustomerService leadership pricing Professional Selling Skills competitor discount discounting price' When confronted with a competitor’s price that is ridiculously low, the last thing you should do is think about lowering your price. A price that is dirt cheap is many […].
Every sales call is an opportunity to learn insights from one customer — that you can then apply with other customers. I’m talking about broader business insights that equip you to better serve other customers. To see what I mean, check out this video: Copyright 2013, Mark Hunter “The Sales Hunter.”
While some salespeople do cut back during the summer, it also can be the customers who start canceling appointments. Here are a four ways to prevent sales call cancellations in the summer: 1. Always have a back-up plan for Friday sales calls. Copyright 2013, Mark Hunter “The Sales Hunter.”
Is your sales process slow or fast? Selling fast works great because it gets you to a state of actually doing business with the client rather than merely talking about it. Your POE should be something the customer will value and be one that allows for you to get more time with the customer and learn more about them.
Customers aren’t looking to buy the lowest price; it’s just that they do because the salesperson makes it so […]. Blog ConsultativeSellingCustomerService pricing low price price value value added' Let me put an idea out on the table.
Sales managers without even trying are very good at taking profit right out of their company. They do this because of how they handle things with their salespeople who in turn offer customers discounts. When a sales manager places pressure, they need to do it with guidance as to how the salesperson should handle things.
This time it’s about how we can screw up a sales call by talking about too many things at one time. Not only do we wind up confusing the customer, but many times we also wind up confusing ourselves. Salespeople are quick to blame the customer as being […].
I hate to say it, but we in sales have done some pretty stupid things that have ultimately prevented a lot of sales from being made. Use the 2-second pause immediately after the customer says something. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. The 2-second pause.
On the other hand, when you really take the time through your questioning and listening to understand the customer’s needs and desired benefits, then you are less compelled to say something that is not accurate or not truthful. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
Over the years, I’ve found the top performing salespeople in every industry are those who are just as effective in developing and closing customers without sales materials as they are with them. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. .” Trust me on this.
One of the easiest things sales managers and senior management can do is to call every person they know at a client company. First is to get the name of your company back in front of the customer/prospect, even though the person might not be our buyer. Copyright 2013, Mark Hunter “The Sales Hunter.”
In this case, the weeds involve drawing the distinction between the term consultativeselling and the concept of sellingconsultatively. As starters, Mark Hanan established the branding this term in his brilliantly written book ConsultativeSelling – an early and extremely important work about sellingconsultatively.
How does this apply to us as sales leaders? As sales leaders, we’re called upon to lead, and it doesn’t take a genius to know it’s a lot easier to lead when you have integrity than it is to lead when you lack integrity. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
Most of the principles we look at in high performance selling are simply the disciplined and systematic application of common sense and the Golden Rule (I mean the “Do unto others… ” one). As I listened and watched, I realized I was watching one of the best consultativesales calls I had ever been on.
I recently watched a very capable salesperson get completely flustered because the sales materials he had weren’t in the order he wanted them. He opened the sales meeting beautifully and then began walking the customers through the materials. Copyright 2013, Mark Hunter “The Sales Hunter.”
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