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Your customer is researching on the internet before they even talk to you. Too many salespeople are afraid to talk to their customer or prospect about what they’ve learned on the web. You don’t need to be afraid! Instead, embrace and initiate dialogue about what they’ve learned on the internet. .
Oh, when I say “naked,” what I mean is going into a customer call with zero sales materials. Blog Closing a Sale ConsultativeSellingCustomerService Professional Selling Skills Prospecting questions sales presentations selling skills' Excuse me, […].
This isn’t just about the impact it has on your customers, prospects and colleagues, […]. Blog Cold-Calling ConsultativeSellingCustomerService leadership Motivational Sales Speaker Professional Selling Skills Sales Motivation influence sales influence sales leadership sales motivation'
Blog Cold-Calling ConsultativeSellingCustomerService Professional Selling Skills Prospecting Purchasing Department Sales Development Training Sales Motivation CRM customercustomerservice sales information' Copyright 2013, Mark Hunter “The Sales Hunter.”
Blog ConsultativeSellingCustomerService Professional Selling Skills Prospecting Sales Motivation elevator speech prospecting sales motivation selling skills video video sales tip' Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.”
Not only do we wind up confusing the customer, but many times we also wind up confusing ourselves. Salespeople are quick to blame the customer as being […]. Blog Closing a Sale Cold-Calling ConsultativeSellingCustomerService Professional Selling Skills Prospectingprospectprospecting sales process'
Blog Closing a Sale ConsultativeSellingCustomerService Professional Selling Skills Prospecting competition desired outcomes video sales tip' Check out the below video to see what I mean: Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog. .
The best way to engage your prospect or customer is by asking short questions. Strive to make at least 50% of your questions short, and you’ll find yourself gathering much better information from your customers. When you do, you will tap into opportunities that long questions will never reveal.
The typical response is, “I’m too busy with paperwork to follow-up with the prospect.” They spend all day in the office preparing to prospect. Before they know it, the day is done and they merely decide to wait until tomorrow to begin prospecting. They give everyone a discount. ” Sales Motivation Blog.
There are 6 things you should definitely not do when leaving a voicemail message, regardless of whether it is a prospecting voicemail or a message for your best customer. Blog ConsultativeSellingCustomerService Phone Sales Tips Professional Selling Skills phone phone sales tips voicemail'
I’m talking about broader business insights that equip you to better serve other customers. Blog ConsultativeSellingCustomerService Professional Selling Skills Prospectingcustomer sales selling skills video sales tip' ” Sales Motivation Blog. .
Develop 2-3 different points of entry you might be able to use with a prospect. Blog ConsultativeSellingCustomerService Professional Selling Skills Prospectingprospectprospecting sales process' Blog ConsultativeSellingCustomerService Professional Selling Skills Prospectingprospectprospecting sales process'
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The results you achieve will vary, but the biggest thing to remember is when the customer pushes back on your price, you do have options. Blog Closing a Sale ConsultativeSellingCustomerService pricing Professional Selling Skills Prospecting discount discounting price sales discounting'
Blog Closing a Sale ConsultativeSellingCustomerService Professional Selling Skills Prospecting Purchasing Department Sales Training Tip closing closing a sale questions sales questioning sales tip' Typically their feedback to me is that they wish they had been asking questions like this long ago.
First is to get the name of your company back in front of the customer/prospect, even though the person might not be our buyer. We never know who or when the person the senior person knows may encounter the buyer to whom you sell. Sooner you make the calls, the better. Objective of the calls is three-fold. It’s your business.
If you aren’t sure how your product benefits customers, you need to ask them! Many people think testimonials are just used in the selling process to show prospects why they too should become customers. Ask for feedback, and gather these testimonials so you can refer to them often. You need to reframe this scenario.
Customer-Centric/Customer-Focused Selling Of course salespeople must be more focused on the customer and prospect. Customer-Centric Selling is the current catchphrase, but it''s really consultativeselling that makes the big difference. Tell me what you want and I''ll give it to you."
Blog Closing a Sale Cold-Calling ConsultativeSellingCustomerService leadership Professional Selling Skills Prospecting Sales Motivation ceo prospect sales call sales motivation sales prospecting' Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.
I have been talking about the informed calling method and why it is so important to your prospecting plan. When you’re using the informed calling method to prospect, be sure the information you’re sharing with the prospect is what they will find of value. Prospects will become customers when they have confidence.
I’m a firm believer in having questions to ask a customer or prospect. What I mean by this is to be asking follow-up questions on what the customer shares with you. For the conversation, this means getting the customer to share with you what their real needs or concerns are. ” Sales Motivation Blog.
When you approach sales calls with this strategy, you will be better equipped to show how what you offer meets the customers’s needs and desired benefits. Blog ConsultativeSellingCustomerService Professional Selling Skills Prospecting Sales Motivation marketing presentation presentation materials sales presentation'
What I’m saying is your process must be engineered in a way that allows you to qualify prospects quickly and move them to the point where they are sharing with you their needs and desired benefits. What this means is you have to truly understand who your customer is and what their key drivers are. Big difference!
Salespeople tend to believe they need to spend more time with major accounts, while Marketing will always argue more time should be spent prospecting. ” Salespeople love to spend time with major accounts, because I believe they would rather do that with their time instead of sales prospecting.
What this means is prospecting does not have the same merit for customers as it used to. Before the internet became as big it is today, customers would have to engage with a salesperson to find out information, regardless of where they were in the buying cycle. Today’s opening presentation needs to be question focused.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. customerservice. high profit selling. prospecting. selling a price increase. selling skills. customerservice. high profit selling. prospecting. Client List.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Make it a commitment to be aggressive in getting key information out to customers and prospects that will keep your name in front of them. Commit on your calendar a dedicated amount of time each week to prospect.
” Think about this question in regard to each of your customers and prospects. If you say the value I bring to my customer is making […]. Blog ConsultativeSellingCustomerService leadership Prospectingprospectingprospects questioning skills questions sales leadership value value added'
Blog ConsultativeSellingCustomerService Professional Selling Skills Prospecting benefits features prospectprospecting question questioning sales questions' If you want to significantly alter your sales results, here is one of the most powerful things you can do.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Spend all day figuring out who you should prospect. customerservice. high profit selling. prospecting. selling a price increase. selling skills. customerservice.
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. The ultimate measure of your success is when your customer begins to ask you questions that go beyond what it is you sell. customerservice. high profit selling. prospecting. leadership.
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The reason it came to light is the salesperson was selling to customers who suddenly found themselves […]. Blog Closing a Sale Cold-Calling ConsultativeSellingCustomerService Professional Selling Skills Prospecting Sales Motivation customer questions'
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Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. Manipulative questions are designed to “set up” the prospect. Example: “ _ (prospect’s name) when you last reviewed your need for _(your service/goods), what did you find?”
Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. What this means is the salesperson has to be far more prepared to follow-up with the customer via email, telephone, mail, etc. When following up with a prospect, it is imperative for two things to occur.
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Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Selling a Price Increase. ” In their mind, customers and prospects will always reach out to them when they want to buy, so there’s no reason at all to reach out to them. customerservice. high profit selling.
Even—or especially—in tough economic times, investing in your organization’s customerservice function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultativeselling skills training so they are able to: 1. Conclusion.
You’re the one who has to be responsible to do what you are supposed to be doing and that’s selling! You can’t eat excuses and if you think business is just going to fall into your lap, then go ahead and plan on moving into customerservice.
That’s why it’s key that your salespeople use a customer-focused, consultativeselling process with every prospect and customer they interact with. But your customer-centric strategy should go beyond the sales team. Align Your Sales, Marketing, and CustomerService Teams with IMPACT.
When sales motivation and sales leadership work in tandem, this is where you will see exceptional customerservice and profits. These two traits, sales leadership and sales motivation, compliment each other. The way they support each other is major. Can someone be highly motivated but not be a sales leader?
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