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School of Rock the Musical Demonstrates Selling to Existing Customers and Customer Service

Understanding the Sales Force

Prospects have expectations - for the meetings, salespeople, products, services, prices and terms that a company will offer up during your sales cycle. But in this case, there is an even better comparison to strategic account management and customer service.

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Your Customer Doesn’t Care About Your Price

The Sales Hunter

The money they are going to spend is going to be in relationship to what they’re going to gain. Let me put it another way: The more gain the customer receives in comparison to other options, the more they’ll be willing to pay. Copyright 2013, Mark Hunter “The Sales Hunter.” ” Sales Motivation Blog.

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Think Like a Sales Rep. Act Like a Marketer. React Like Customer Service.

Sales Hacker

The new breed of salesperson will think like a rep, act like a marketer, and react like customer service. Where marketers have their act down in comparison to lagging sales teams is with the human side of turning a prospect into a customer. React Like Customer Service. React Like Customer Service.

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Are Inside Sales and Consultative Selling Mutually Exclusive?

Understanding the Sales Force

This is technically "inside" but the comparison to inside stops there. Customer Service, where the focus may be upselling and/or cross-selling, has been around for ages. They are quota carrying salespeople responsible for the entire sales cycle but doing it from the comfort of a desk.

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To Become A Master Salesperson, Master NON Selling Skills.

Jeffrey Gitomer

Knowing how the customer and others produce and profit — When you are trying to make a mental impact on the decision-making process. Trying to persuade someone with facts about your features and benefits pales by comparison to proof that by taking ownership that the customer will increase productivity and profits.

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6 Facts Prove a Need for Smarter CRM in Business

Score More Sales

This means that 37 million Americans are consulting the web for reviews, data, demos, audio, video, pricing, service options, and comparisons with your competition before they reach out to you. When it comes to sales leaders, marketers, and customer service leaders, the info metrics shared say: 81% plan to increase their use of CRM.

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Don’t Be a “Suckered” Salesperson

The Sales Hunter

” You realize how slight the change is in comparison to how big the order is and it becomes a no-brainer to do. You alter the paperwork and are ready to get the customer’s signature when suddenly the customer informs you they need to wait a day or two. You think about it for a split second and say, “Sure!