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Nordstrom Template For Customer Service

Pipeliner

Nordstrom also clearly defines what they are looking for in terms of good customer service, and measures if people are hitting the standards that they’ve created to ensure that the customer is actually being taken care of. Customer service is part of Nordstrom’s DNA. What is Quality Customer Service?

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A Different Approach to Commission

Engage Selling

Financial compensation doesn’t have to be the only approach to commission. There’s another, perhaps more valuable approach which can further motivate your sales team to produce results. It’s time. Think about it. How often, in today’s world, do your sellers get real, … Read More »

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Here Are The Dumbest Questions Salespeople Ask ? And Why.

Jeffrey Gitomer

Low commission. Every salesperson thinks that the customer will jump at the hint of saving money. This tactic actually has a negative effect on the buyer and makes the salesperson work twice as hard to prove himself and usually at a lower price (and a lower commission). What about the value? Can I bid on…? Low margin.

Hiring 335
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Sales Leaders Can Close Big Deals in Q4 by Reducing Customer Risk

SBI Growth

Introduce the service or implementation team. Account management or customer service resources. Buyers know that reps are trying to make a commission check. Provide reassurance that you will deliver on the promise. Introduce Other Resources.

Closing 303
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The Skills You Need To Be a True Leader | Sales Training.

Jeffrey Gitomer

And worse, don’t reduce pay or commissions to cut costs. Make the duty, task, or project challenging-without being oppressive or stressful. Make sure all “money matters” are clear. Don’t mess with employees’ money. Pay fair, benefit well, and provide security. Otherwise people will leave. Encourage your people.

Hiring 294
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PowerViews with Bob Perkins: Inside Sales is Here to Stay

Pointclear

Bob shared his perspective on how inside sales strategies have grown in popularity as companies strive to improve customer service and boost sales as efficiently as possible. My guest today is Bob Perkins, Founder of AA-ISP and Vice President of Inside Sales at Merrill Datasite. work from home options and telecommuting flexibility.

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How to Avoid Wasting Money on a Compensation Assessment

SBI Growth

Technology Company: The source of the abysmal commission checks was a broken (non-existent) lead generation process. Reps were engaged in customer service and billing issues that distracted them from selling. No one could make their number without properly nurtured and qualified leads.