Remove Coaching Remove Customer Service Remove Incentives
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The Sales Manager New Year’s Resolution: 3 Do’s & 3 Don'ts

SBI Growth

Sales Managers should be spending 75% of their time coaching their team. If you’re going to meet that much, make sure it’s outwardly focused - all about the customer. Let customer service or post-sales support handle this. Focus on coaching-up your talent and helping out with deal strategy. INTERNAL MEETINGS.

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Performance Management - Building Successful Sales Teams

Anthony Cole Training

Yes, companies set metrics/KPIs - Key Performance Indicators - but are they the right ones to help a sales leader effectively monitor, coach, mentor, motivate a sales person to success? The typical metrics for success used are: retained revenue, retained accounts, customer service scores, new business sales, book of business growth.

Hiring 176
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How to Craft a Successful Sales Environment

Hubspot Sales

Our coaches took our seasons very seriously. Regardless of where my team traveled or who we were playing, our coaches and trainers worked hard to cultivate a positive, successful environment for us. However, it’s still encouraged that B2C sales reps build rapport with and delight their users, even if they’re one-time customers.

B2C 123
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Winning the Sales Battle: Overcoming the "Failure to Impact.

The Sales Hunter

Guest post Monday brings us Steven Rosen , The Sales Leadership Coach and founder of STAR Results. Focus on growing key customers. Create a better incentive plan. First, the activity that managers are least adept at is coaching/developing their reps. customer service. Nov 14, 2011. Leave a Comment.

Hiring 155
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Sales Managers Have the Hardest Job in Sales | Sales Motivation.

The Sales Hunter

Because salespeople are essentially in jobs where rejection is the norm, sales managers are often called upon to be coaches, mentors, mothers, fathers, and sometimes therapists in order to keep their troops motivated, focused, and delivering on sales goals. customer service. ” What happened to Dave? cold calling.

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The Better Way to Build a Sales Team

Sales and Marketing Management

We asked veteran B2B sales managers, consultants and coaches how best to build and sustain a high-performing sales team with a clear understanding that a company’s success relies on a lot more than it sales personnel. Everything starts with a strong product or service. is customer service experience. The flipside?—?that

Hiring 149
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Sales Performance Management – Is Yours Lagging or Leading?

Anthony Cole Training

And they must be the right ones to help a sales leader effectively monitor, coach, mentor, and motivate a sales person to success. The typical metrics for success used are: retained revenue, retained accounts, customer service scores, new business sales, book of business growth.

Lead Rank 120