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Ever feel stalled during a close? Wouldn’t it be convenient to have a list of 5 questions you could use to get your prospect talking, to get them to open up about how they’re feeling and what you might need to concentrate on? If you’re a manager, this is a great exercise for a sales meeting. Happy Selling! Get Access Today.
Businesses need a strategy for building a strong, remote sales culture that is encouraging and supportive, even when your insidesales team is scattered across the country or around the world. We tend to think of insidesales reps as being reasonably autonomous. 6 Elements of Sales Culture for InsideSales.
Want the best way to open your closing presentations? So here is how I currently start my closing calls ( yes , I’m still closingsales!): Once I get my prospect on the phone for our chosen closing time, I open with: “Before I get started, I’m sure you’ve looked over things, so, what questions do you have for me?”
Last week I had the pleasure of spending a day with Ken Krogue, co-founder of InsideSales.com , insidesales pioneer, and Forbes columnist It was great. A specialization model in insidesales yields a 7 point higher close rate – do you have specialists? Close More Deals. Close More Deals.
We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive insidesales approach that gives your team the confidence to succeed in every selling situation they face today. Unlimited License: One to 100 reps can attend for one low price!
Worse than that, I know of a client that lost a $400K deal because of several hurried email messages and lack of planning to be able to have more verbal conversations with a prospective customer. Lori Richardson is recognized on Forbes as one of the “Top 30 Social Sales Influencers” worldwide. Close More Deals.
Author: Giuseppe D’Angelo Insidesales have never been hotter, and the sales field is experiencing considerable change. Much of this is due to the technology that is beginning to drive the sales process much the way it has driven marketing for the past several years. Increasing demand for skilled insidesales reps.
Dave Kurlan Inbound Marketing insidesales reaching prospectsprospecting tips' Did you ever play a hole where you drove it perfectly off the tee, hit a great shot from the fairway and still couldn’t get it on the green in regulation? Of course you did. Almost always.
My client was obviously pleased with how this turned out, but he told me that the real lesson he learned from the interaction is just how long some prospects take to think about questions they are asked. He continued: “This situation revealed the real challenge we face as insidesales reps.
Finding the right prospective buyers and then actually having conversations with them are the top two challenges most sellers are facing now. Lori Richardson is recognized on Forbes as one of the “Top 30 Social Sales Influencers” worldwide. Close More Deals. Close More Deals. Increase Opportunities.
First, remember: Most objections are smokescreens hiding the real reason a prospect isn’t moving forward. Here’s one way I have successfully dealt with this and gotten the prospect to reveal what was really holding them back. And then hit MUTE and listen to what your prospect reveals. ON DEMAND SALES TRAINING THAT GETS RESULTS!
Then hit that oh-so-important MUTE button, and let your prospect tell you how to sell them. You’ll be amazed at what you hear—and how much further you can take your prospects…. The post One Great Close You Should Be Using appeared first on Mr. InsideSales. Get Access Today.
As the year draws to a close, it can be challenging to find inspiration to be productive when there are so many distractions going on. What if you spent several hours working on a prospecting strategy for success – if in fact you really were reaching NO ONE now? Close More Deals. Close More Deals.
In insidesales, too, you can become a better sales producer if you concentrate on the simple things and doing them better. I kept a notebook with all my prospects in it and every time they didn’t buy, I’d put in red ink the reason why not. 2: Ask for bigger orders on every close. You should be doing so, too!
Rookie mistake: You’ve got several products or services you can offer a prospect, and you start by offering the first, or main one, then hear an opening for another one so pivot to that one, and describe another—and then another. Stalled sale. The dangers with offering too many choices are you’ll often talk past the close.
Wondering if the prospect is sold and/or what they’re going to do next? Remember: You can’t close an unqualified lead. Yet that’s still what many sales reps and teams are trying to do. Try this today and this week during the beginning of your demos and listen to how your prospects respond. Get Access Today.
How many tie-downs and trial closes do you or your team use during their presentations? What’s a trial close?” In an earlier blog , I introduced the term, “Spray and Pray” as way to describe how many sales rep’s presentations go. This is just one small example of introducing an objecting by pitching past the close.
And that’s because when your mouth is open, your ears are closed. And when your ears are closed, you learn nothing about your prospect’s buying motives, their possible objections, or whether or not they are buying into your pitch. Ask questions frequently of your prospect. ON DEMAND SALES TRAINING THAT GETS RESULTS!
If you get this objection—while closing or qualifying—then the worst thing you can do is try to answer it or overcome it. And until you find out what’s really holding your prospect back, you’ll just go around and around in circles. It forced me to listen rather than ad-lib poor sales technique. Sound familiar? And you can, too.
This week, I listened to a closing call from one of their reps, and here is how the prospect opened the call: Prospect: “Let me just tell you upfront that we’re looking at a lot of different options right now of which yours is just one…”. Here’s what I teach: Prospects have all the answers. Take what a prospect gives you.
I was giving a training today and emphasizing the importance of directing the sale, assuming the deal, and leading the prospect through the close. As I did, I reminded the team of closers of my very favorite closing phrase, and one that has literally made me millions of dollars in my career. You see how this goes.
We’ve all been there – you call your prospect back at the appointed time for your presentation and they tell you any of the following: This isn’t a good time, OR. First, understand what’s happening here: Remember the law in sales: Leads Never Get Better! This approach cuts to the chase and acts like a mini trial close.
I was listening to an experienced rep the other day just pitch and ad-lib to a good prospect, and at the end of the call, she had no idea about the prospect’s level of interest, nor did she qualify the prospect. If the prospect is agreeing with you, then you can feel confident at the end in asking for the sale.
Check out our best insidesales training available on the Internet: On-Demand Training! If you get this objection—while closing or qualifying—then the worst thing you can do is try to answer or overcome it. And until you find out what’s really holding your prospect back, you’ll just go around and around in circles.
In case you missed this, I received the following email last week: Dear Mike: The people have spoken and your article, “3 Keys to Dealing with Difficult Prospects,” has won 2nd place in our 2020 Sales Pro Central MVP Awards Social Selling category!” Here’s what I teach: Prospects have all the answers.
No business can survive for long without a healthy sales pipeline. It’s what keeps your sales team organized and focused on managing opportunities to close deals. Unfortunately, many B2B organizations suffer from ineffective sales pipeline management. The sales cycle begins when your customer is just a new prospect.
InsideSales Management Made Easy. Learn effective insidesales force team rep performance management training ideas, tips, techniques and plan with best practices. Being an insidesales manager is tough these days. Provide your team with clear, easy to follow sales messaging. By Mike Brooks, [link].
If you find yourself in a position like that, you might want to consider transitioning from outside to insidesales. And to help your case, we reached out to HubSpot experts who made that jump for their input on what mastering insidesales entails. By her account, inside reps should "always be present.I
When you open your mouth, you close your ears. We all know the importance of listening to our prospects and clients, so why are we doing so little of it? Simple—salespeople love to pitch, to tell prospects of all the features and benefits, and to find the one selling point that might make the difference. Why do you say that?”.
We all know the importance of asking questions of our prospects and clients, yet how many do you ask? How many does your sales teams ask? If you’re like most sales reps, then you’re probably doing a lot more talking (read pitching) than you are listening. Remember: Whenever your mouth is open, your ears are closed.
Key Number Three: Attempt a trial close. We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive insidesales approach that gives your team the confidence to succeed in every selling situation they face today. Get Access Today.
Whether it’s nervousness, fear, inexperience, or just the conviction that if they stop talking the prospect will say “Not interested” and hang up, it doesn’t matter. If you listen to calls from your sales reps, you’ll find that they simply talk past the close. They talk over their prospects. And then they talk some more….
These LDRs were well trained and capable of qualifying true prospects. Prospects who did engage were speaking with multiple vendors as well. Prospects who did speak with the Teleprospectors were better informed and more aware of competitive alternatives. Prospects were called twice a month instead of once a month.
Here’s what you – aka sales professionals – need to know to make the switch. . It’s the ultimate test to becoming a world-class insidesales rep. . Here’s how top reps beat the distraction-barrier and capture their prospect’s attention from slide one to close: First , break your demo up into clear, 9-minute chapters.
Before you get on your high horse and tell me you wouldn’t be caught dead using a script, consider: If I were to record your prospecting and demo calls for a week, and then transcribe what you say, what would I get? Your prospects will trust you more, and you’ll appear more professional. And prospects like that! #2: Your script.
And it starts when prospects begin asking for a lower price or a “deal,” or for a reference before committing, or for a free trial to demo services or products. If you’ve done this yourself, then you know all too well the sickening feeling of “giving away the store” only to have the prospect then refuse to do business with you.
Wondered not only if the prospect was going to move forward, but also what it would take and how long that might take? Let’s review briefly: We all know that “you can’t close an unqualified lead.” Let’s review briefly: We all know that “you can’t close an unqualified lead.” Upcoming Schedule.
He told me that if the client said “no,” then it was up to me to use a close and ask for the sale again. If the prospect was still willing to engage with me but still said no, then all that meant was that I didn’t get into the end zone on that play, but I had three more tries. If I got another no, then it was just third down.
If only you weren’t graded on the number of dials you made or restricted from spending too much time on the phone with a prospect. What salespeople—and sales managers— need to understand is that calls are either hot or cold. Hot : You’ve been introduced by someone your prospect knows and trusts.
What’s the number one blow off prospects use these days? Not only is it hard to get prospects back on the phone, when you do, you usually lead off with the ineffective opening line of: “Did you have a chance to review that email I sent you?” And then when a prospect blows you off with, “Can you email that to me?”
Imagine: for less than $18 you can suddenly fly past gatekeepers, overcome initial resistance statements from prospects, and qualify leads so you’ll know exactly how to close them! And all it takes is a little bit of effort, time, and a tiny amount of money. Unlimited License: One to 100 reps can attend for one low price!
Whether it’s nervousness, fear, inexperience, or just the conviction that if they stop talking the prospect will say “Not interested” and hang up, it doesn’t matter. If you listen to calls from your sales reps, you’ll find that they simply talk past the close. They talk over their prospects. And then they talk some more….
A Simple Lesson From the NFL to Close More Business. Learn the top strategies, ideas, ways and examples on how to increase sales qualified leads with the top open ended sales probing discovery questions for qualifying prospective clients. 2: Ask for bigger orders on every close. By Mike Brooks, [link].
If you would like to instantly improve your selling skills—and so your open and close rate—you can do so by taking just a few minutes to complete the following exercise (don’t worry, it’s easy and fun!). What you’ll do is make a list of all the common closed ended questions you ask, and then turn them into assumptive questions instead!
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