Remove Chemicals Remove Customer Service Remove Sales
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Taking Customer Service from Cost Center to Profit Center

Sales and Marketing Management

When I conduct focus groups or individual interviews with highly loyal customers across a broad spectrum of different industries (e.g., retail, restaurants, medical devices, chemicals), I consistently find that what creates loyalty is the absence of perceived risk. What do profit-maximizing companies do with cost centers?

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Sparkling ROI: 4 Ways To Cash In On The $400B Cleaning Industry

Hubspot Sales

Source: Business Hue Supplies make up the bulk of a cleaners’ expenses, including tools like power washes, vacuums, mops, and cleaning chemicals, depending on your specialty. Differentiate yourself by offering discounted subscription cleans, eco-friendly detergent options, and winning customer service. ? Train cleaning teams.

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How to Increase Profit Margin: 5 Strategies for Any Business

Hubspot Sales

Every company has its eyes on its bottom line and, in turn, is mindful of its profit margin — the most definitive metric of how successful your sales efforts are, relative to your expenses. Find gaps in your sales process where a disproportionate number of prospects fall off. Ask for your customers' feedback and act on it.

Margin 112
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Market Expansion: Three Approaches for Companies Looking to Grow

Zoominfo

Increasing a company’s reach has long-term implications for finding new customers and creating greater visibility — and even stability — for products. This can be a fine balance to achieve, as you need to ensure you keep current, loyal customers on side while impressing and persuading customers in the new region.”.

Lead Rank 211
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Market Expansion: Three Approaches for Companies Looking to Grow

Zoominfo

Increasing a company’s reach has long-term implications for finding new customers and creating greater visibility — and even stability — for products. This can be a fine balance to achieve, as you need to ensure you keep current, loyal customers on side while impressing and persuading customers in the new region.”

Lead Rank 130
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20 Best Sales Enablement Softwares, Tools, & Platforms

Mindtickle

By now, sales enablement has become a critical department for businesses of all sizes and industries looking to increase productivity and revenue growth. In fact, 84% of organizations invest in sales enablement teams. According to a recent report , 76% of sales reps feel their enablement prepares them to make quota.

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Engagement Experience fuels Customer Experience

Babette Ten Haken

The quality of engagement experience is essential for fueling ongoing, high-quality customer experiences. First, the act of engaging customers encourages both customers and sellers to exchange energy with one another. Like a chemical equation, is the desired reaction balanced and controlled? Or, are we?