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How to Communicate Effectively with Customers: Best Practices

Cincom Smart Selling

How a company communicates with its customers leads to increased customer lifetime value overall. Audiences inherently vary in their interests, questions, and channel choices as they navigate their buyer journey. Click here to read our blog, What is Customer Communication Management Software? and learn more.

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The Perils of Piecemeal

Cincom Smart Selling

Smart companies don’t have software initiatives; they have business initiatives that drive software purchases. You’ll find it hard to track your dealer channels. In a four-year period, this company consolidated more than 40 systems into less than seven. How smart are you? Source: Smart Selling.

Scale 48
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21 Salespeople Reveal the Worst Sales Advice They Ever Got

Hubspot Sales

If you're in a company where they won't promote you, it is probably because of you -- you are not doing something required of you that will result in a promotion. Smart companies always want to keep good people. If they aren't promoting you, then the next company won't promote you either. Why is this bad advice?

Hiring 106
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4 Trends Shaping B2B Marketing in 2011

Pointclear

A mere 12% of business executives say their companies are using social media effectively, according to a recent study by Harvard Business Review Analytic Services. Sometimes, it’s because they are unsure of the real value, and sometimes it’s because they aren’t sure how to approach social channels. Why is that?

Trends 180
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The Future of AI for Sales (And How to Prepare for It)

Sales Hacker

For instance, marketing language software — powered by machine learning — helped JPMorgan Chase increase headline clicks by as much as 450%. None of those parameters were discernible by splitting up companies by industry, location, revenue, or other traditional classifiers. Smart companies will start embracing AI today.

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The Different Inside Sales Roles Explained

Factor 8

lead forms or inbound calls), qualifying, and routing them to the appropriate sales channel. You may see them termed as “Renewal Reps” but with the sky-rocket maturation of the SaaS industry, smart companies have their eye on more than just renewals. Primary SDR responsibilities include accepting inquiries (e.g.

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Need to Fill Your Pipeline? It’s Time to Reconsider Your Partner Ecosystem

Sales Hacker

Smart companies, and sales professionals, are leveraging their integration ecosystems to create more sales deals and attract higher valuations. Chances are you look at the partner channel as something that just adds deal complexity and mpacts your direct line to getting a deal closed. Middle of the funnel: warm your cold deals.