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Recovering From The COVID-19 Sales Wrecker

MTD Sales Training

We’ve had over 82 sales training programmes postponed! Some have moved over to virtual channels like webinars and online training but a lot are just waiting it out. If you want to use some of your time to brush up on your sales skills whilst homeworking then we’ve got a number of sales training solutions that can help.

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Putting Learners First: Adapting Training for Remote Work During the Coronavirus Outbreak

Lessonly

The outbreak forces all of us to figure out what it means for teams and employees to prioritize their health and do Better Work through remote work and online training. Transitioning from Offline to Online Training & Enablement. Always start with the end in mind: What outcomes were you looking to measure in your live training?

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Tips To Help You Manage a Remote Team Successfully

Smooth Sale

Training is an essential element to increase their comfort level in the overall company environment sooner—provide training materials or process documents to assist them in getting started on their tasks. Use Good Channels Of Communication . ” Learn more to train teams, and join the advocacy program.

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What is a contact center? How to create a successful contact center.

Apptivo

A contact center is a communication point from which the companies manage all the interactions of the consumer across multiple channels. Contact centers include call centers and other customer contact channels such as emails, chatbots and social media. How do contact centers work? Many people use these terms interchangeably.

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Giving Teams Purpose Through Practice With Customer Service Training

Lessonly

The theme of adding practice to my life came through many channels in 2019, but the one that was the brightest and most persistent was with Lessonly. We’ve talked to over 600 of our customers about what types of c ustomer service trainings they are providing: . Inspire and train your customer service team with Lessonly.

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TSE 1137: What Tool Should I Use For Video Conference Calls?

Sales Evangelist

Skype was available but it was mostly used for personal needs, like friends and family members looking to stay connected. Eventually it was bought by Microsoft, and we tried using Skype Business for our podcast interviews. It was the Kleenex of the industry. Though the audio quality was ok, the service frequently dropped calls.

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12 Survival Tips for Remote Sales Teams (From Real Remote Workers)

Sales Hacker

Managers, you may need to provide some training on what good communication looks like. You can still tap into that resource by ensuring you have systems like Slack in place with specific channels set up for questions or departments. Make sure you train your team in the best ways to interact with prospects in a crisis situation.