Lessonly

JUNE 11, 2020

Understanding new changes, airing concerns, or sharing new findings from customer interactions or complaints can all be channeled through meetings. Google Hangouts, Skype, and Zoom make video calls much easier to conduct—and allow for numerous members to join in the call, often without too many limitations.

Customer Service 40

Customer Service Customer Skype Face-to-face 40

Lessonly

JANUARY 24, 2020

The theme of adding practice to my life came through many channels in 2019, but the one that was the brightest and most persistent was with Lessonly. On Customer Service Teams. The life of a customer service rep, every day, every ticket is something new. It’s called practice. Adding Practice To My Life.

Customer Service 20

Customer Service Training Customer Skype 20

Apptivo

MAY 4, 2022

A contact center is a communication point from which the companies manage all the interactions of the consumer across multiple channels. The primary focus is to offer superior customer support, provide customer service and assist them in sales. Contact centers and call centers are centers which provide customer service.

Outsourcing Services 52

Outsourcing Services Social Media Ideal Customer Profile Channels 52

Smooth Sale

NOVEMBER 19, 2021

Use Good Channels Of Communication . In many firms, individual teams use their channels, and people within those teams prefer alternative technology. If you decide that email, Skype, and Slack will be your primary means of written contact, let everyone know. . That’s fantastic! It can become a nightmare!

Skype 78

Skype Hiring Distribution Motivation 78

Chorus.ai

MARCH 25, 2020

A cross-functional team will include individuals from various departments — from sales (including sales development representatives, account executives, and even customer service pros), marketing, product development, and customer success. Cross-functional teams are the product of a certain management philosophy.

Skype 65

Skype Channels Lead Rank Webinar Metrics 65

Apptivo

JUNE 22, 2023

Customer data such as purchase history, preferences, and ongoing service agreements can be saved by the company. With this knowledge, the sales team may provide proactive customer service and find chances for upselling or cross-selling, resulting in increased income.

CRM 52

CRM Sales Management Lead Rank Lead Scoring 52

Lessonly

MARCH 11, 2020

Leverage systems like Zoom, Webex, or Skype. Programs like Skype or Slack promote asynchronous discussions. Turn to your training software for practice scenarios, or leverage video recording with Slack or Skype. It’s important to get your teammates in a live environment, even if it’s digital.

Training 34

Training Skype Software Software 34