Jeffrey Gitomer

JANUARY 24, 2013

Figure out a way to help your customer by providing them leads, referrals, and networking opportunities so they have an opportunity to get new business. Design and post a YouTube channel filled with testimonials. Train all people in your company to tell customers what you CAN do, not what you CAN’T do.

Referrals 299

Referrals Face-to-face Facebook Vendor 299

Hubspot Sales

OCTOBER 29, 2017

Whether you and your team need some bite-sized instruction, a full course correction or just a bit of motivation, there’s a wide variety of YouTube sales training channels that can help you. You'll find a short description of each channel as well as a few examples of especially informative or entertaining videos from each.

Channels 112

Channels Video Training Hiring 112

Zoominfo

APRIL 10, 2018

From the time social media became a viable marketing channel, B2B companies have been looking for ways to automate social processes. Proponents of this strategy argue that predetermined talking points and canned responses give companies editorial control of their social channels. Customer Service.

Social Media 188

Social Media Media Ideal Customer Profile Social Selling 188

Hubspot Sales

AUGUST 7, 2024

I distinctly remember the day I learned about CMRs: I was using a spreadsheet for my contact management, and I felt like other people maintained their networks better by sheer luck. An effective CRM is make-or-break for SaaS companies because of: Customer Retention. Everyone needs a CRM, but SaaS teams have an above-average need.

Software 115

Software Software CRM Oracle 115

Smooth Sale

MAY 26, 2022

Attract the Right Job Or Clientele: How to Enhance Your Business Approach to Customer Service. Our collaborative blog offers insights on ‘How to enhance your business approach to customer service.’ ’ Customer service is something that most businesses know they need to get right.

Customer Service 78

Customer Service Hiring Customer How To 78

Zoominfo

OCTOBER 5, 2021

Social Triggers TV Up first on today’s list is a channel called Social Triggers TV. The philosophy behind this channel reads as follows: Smart entrepreneurs who want to thrive in today’s marketplace must master the fields of psychology, marketing, and human behavior. Featured Video: How I Collect (And Organize) Testimonials.

Channels 100

Channels Marketing Outsourcing Services Lead Rank 100

Jeffrey Gitomer

OCTOBER 28, 2011

I wanted to channel that energy, harness that energy, and direct it toward a sales prospect. Customer Loyalty. Networking. I had new attitude lessons and new sales ideas, and if you can imagine a daily sales lesson lasting four hours, I was ON FIRE! Why would I waste that energy on having lunch with co-workers? Share this Post.

Hiring 181

Hiring Social Media Energy Loyalty 181

Zoominfo

MARCH 3, 2019

Although we’ve primarily seen Sprout Social used for marketing and customer service purposes, the platform has a host of features that can help the average B2B sales rep learn more about the companies they’re trying to sell to. Reddit is more than just a niche social networking website. It’s free! This next tool is a no-brainer.

Research 233

Research B2B Tools Company 233

Zoominfo

OCTOBER 23, 2019

Gartner predicts data gathered from users in cloud-based neural networks will power 40% of mobile interactions between virtual personal assistants and people by 2020 ( source ). Marketers say the top success story they are seeing with AI is getting a better understanding of the customer (31%) ( source ). AI in Customer Service.

B2B 247

B2B Telecommunications Forecasting Scale 247

Vengreso

JANUARY 2, 2025

Whether you’re solidifying connections post-networking event or gently reminding a prospect of your business proposal, the power of follow up emails lies in their ability to keep communication channels open and responsive. Networking is not about just connecting people.

Follow-up 63

Follow-up Examples Hiring Proposal 63

SalesFuel

DECEMBER 5, 2024

Word-of-Mouth as a Sales Conversion Channel Mike Hofman , writing for Inc.com, has gained insight into today’s best marketing channels to master sales. From his conversations, he discovered that the underutilized and often overlooked business referral is “a powerful, wildly underleveraged channel." Deliver your best.

Ideal Customer Profile 59

Ideal Customer Profile Hiring Referrals Sales Qualified Lead 59

Zoominfo

JANUARY 26, 2021

You Need A Lot Of Resources: Once you’ve won a deal, you need to make sure that you have the team and infrastructure in place to manage them effectively as a customer. Larger companies will need extensive onboarding and customer service to make sure things go smoothly. Qualify The Leads You Already Have.

Lead Generation 189

Lead Generation Lead Rank Lead Scoring Enterprise 189

Hubspot Sales

OCTOBER 15, 2020

Today, consumers expect to interact with brands via many channels. Your budget and the costs associated with different distribution channels. First, though, let’s look at one of the fundamental building blocks of an optimized distribution strategy—those being distribution channels. Distribution Channels. Image Source.

Distribution 128

Distribution Strategy Retail Channels 128

Zoominfo

DECEMBER 5, 2018

Reddit, a popular social networking site and forum, has over 300 million users, 140,000 active communities, and boasts over 14 million monthly pageviews ( source ). But, beyond that particular use case, marketers can also convert Reddit into a successful marketing channel. Let’s get into it! How does Reddit work?

B2B 157

B2B Advertising Advertising Promotion 157

Zoominfo

JANUARY 12, 2021

Traditional marketing content is still important, but when it comes to things like promotion, product pushes or industry news, social network sites are the place to be (because it’s where your potential customers are). In fact, 65% of people aged 18-34 believe that social media is an effective channel for customer service.

Social Media 100

Social Media Media Strategy Benefit 100

The Sales Hunter

JANUARY 23, 2012

Networking. Have you ever spent a day with your channel partners and joined them on a few sales calls? customer service. networking. Selling a Price Increase. Purchasing Departments and Buyers. Negotiation. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Communication Skills.

Motivation 168

Motivation Hiring Ideal Customer Profile Negotiation 168

Hubspot Sales

APRIL 4, 2019

Have you been unable to successfully build out a customer service team that can meet the demands of your customers? Networking. Or will your reps network heavily on LinkedIn and social media? And which channels will your strategy include? Your business’ weaknesses are next. Then, switch to opportunities.

Referrals 144

Referrals Sales Cycle How To Conference 144

Zoominfo

APRIL 17, 2019

Your loyalty program can include exclusive discounts, invitations to customer-only events, and other exciting perks. Reward customers who leave reviews or advocate for your company within their own personal networks. Remember, your customers can likely find other businesses who offer similar products and solutions.

Top of Funnel 228

Top of Funnel Funnel Lead Rank Sales Qualified Lead 228

The Sales Hunter

JANUARY 9, 2012

Networking. It is a perfectly normal feeling, and a form of energy that can be channeled to your benefit. customer service. networking. Selling a Price Increase. Purchasing Departments and Buyers. Negotiation. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Communication Skills.

Motivation 167

Motivation Ideal Customer Profile Negotiation Hiring 167

Hubspot Sales

DECEMBER 3, 2019

Best for: any business looking to streamline its sales, marketing, and service processes. HubSpot offers a full stack of software for marketing, sales, and customer service -- all with a completely free CRM at its core. A collaborative CRM has two definitive components -- interaction management and channel management.

CRM 131

CRM Software Software Analytics 131

Zoominfo

FEBRUARY 12, 2021

Customers do their research, ask questions, and even address customer service issues on social channels. B2B social selling is an important and viable channel for B2B marketers and sales professionals. So don’t treat this like an advertising channel. But that doesn’t mean B2B has to miss out on all the fun.

Social Selling 100

Social Selling B2B Social Media B2C 100

Act!

DECEMBER 19, 2023

That’s precisely what referral networks help you achieve. A strong referral network helps fill your sales pipeline with high-quality leads in your target market who are interested in purchasing from you. It can also help you close sales faster and build a loyal customer base. What are the benefits of a strong referral network ?

Referrals 52

Referrals Networking Ideal Customer Profile Sales Qualified Lead 52

PandaDoc

APRIL 12, 2023

Whether you’re selling a physical product or a service, you need to find the best ways to reach your target audience. The right sales channels can help you do this. But what are sales channels, we hear you ask? Here’s the ultimate guide, including tips on how to choose channels to reach your prospects.

Paid Content 52

Paid Content Channels Lead Rank Social Media 52

Smooth Sale

APRIL 15, 2024

Happy and loyal customers become repeat buyers and serve as brand advocates, spreading positive word-of-mouth and driving new business. Here are some tips to prioritize customer satisfaction and retention: Deliver exceptional customer service : Train your employees to provide outstanding customer service at every touchpoint.

Small Business 127

Small Business Small Business Advertising Advertising 127

Zoominfo

AUGUST 12, 2018

Gartner predicts data gathered from users in cloud-based neural networks will power 40% of mobile interactions between virtual personal assistants and people by 2020 ( source ). Marketers say the top success story they are seeing with AI is getting a better understanding of the customer (31%) ( source ). AI in Customer Service.

B2B 150

B2B Telecommunications Forecasting Scale 150

Hubspot Sales

APRIL 27, 2021

They go to many networking events, join other organizations, use LinkedIn and social media platforms to reach out to leads, make lots of calls, and ask for referrals regularly. Sales roles that farmer personas thrive in are account managers, customer service representatives, or client success managers. The Trapper Sales Persona.

Hiring 126

Hiring Lead Rank Scale Buyer Persona 126

Hubspot Sales

JUNE 29, 2023

Network with peers in the industry. Networking with your peers is an excellent way to stay current and learn about new opportunities. You can do this by joining social media groups like the Insurance Professionals on LinkedIn or by attending networking events. Image Source 2.

Insurance 122

Insurance Insurance Salary Policies 122

Smooth Sale

DECEMBER 1, 2023

Use platforms like Google and social media channels to maximize your advertising efforts. Many customers nowadays seek out the brands they may trust and garner appreciation. Showcase your customer testimonials and reviews on your website and social media platforms.

Automotive 117

Automotive Paid Content Customer Advertising 117

SBI

DECEMBER 17, 2019

First step: Pick the right social media channels. A big mistake many businesses make is trying to implement social selling on the wrong channels. Considering that social selling takes time and a lot of effort, you need to do it on the right social media channels. Or trying to focus on every social media platform possible.

Social Media 103

Social Media Social Selling Media Promotion 103

SocialSellinator

SEPTEMBER 23, 2021

Between invoicing customers, acquiring new leads, and managing your staff members marketing your business is a challenge that requires time and energy. With social media marketing networks, such as Facebook, and Snapchat, you can get that extra boost for your marketing department. So, where do you find that extra push?

Paid Content 145

Paid Content Small Business Small Business Facebook 145

Zoominfo

JANUARY 26, 2021

You Need A Lot Of Resources: Once you’ve won a deal, you need to make sure that you have the team and infrastructure in place to manage them effectively as a customer. Larger companies will need extensive onboarding and customer service to make sure things go smoothly. Why Do You Need An Enterprise Lead Gen Strategy?

Lead Generation 130

Lead Generation Enterprise Enterprise Lead Rank 130

SalesHandy

JULY 12, 2021

Zendesk Salesmate Acquire LiveChat Intercom Nextiva JivoChat Tidio Chat Live Agent Olark EngageBay ChatBot Gorgias Pipedrive Podium BirdEye Freshdesk HubSpot Service Hub Pure Chat Drift 3CX Front. Zendesk is a customer service software company. They specialize in CRM software designed to improve customer relationships.

Software 98

Software Software Enterprise Enterprise 98

Lessonly

FEBRUARY 4, 2019

Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. The series provides the opportunity to learn how to take your customer service to the next level, regardless of the channel.

Customer Service 35

Customer Service Conference Customer Education 35

Fill the Funnel

JULY 20, 2011

Top experts will discuss all the ins and outs of social CRM, secrets for successful social selling and the ways to best integrate social media into a customer service strategy. The last 2-3 years have been all about social, and specifically the last year has proven that social media is a channel that is here to stay.

Social Media 92

Social Media Hubspot Webinar Metrics Social Selling 92

Smooth Sale

FEBRUARY 15, 2024

Whether that means revising a policy, making a product safer, or improving customer service, show your audience that you’re committed to change. Monitor Feedback: Keep Your Ear to the Ground Monitor your brand’s reputation across all channels, mainly social media, and do so vigilantly.

How To 125

How To Social Media Webinar Metrics Hiring 125

Sales Hacker

NOVEMBER 16, 2021

As a business grows, so will its lead generation channels and strategies. Automated lead generation is about using tools which are powered by AI and machine learning to create lead generation systems across all your inbound and outbound channels. Key features: Custom MCC dashboard. What is lead generation automation?

Paid Content 126

Paid Content Lead Generation Lead Scoring Lead Rank 126

Zoominfo

AUGUST 2, 2018

These profiles are often created by marketers to help target and distribute campaigns to the people most likely to buy their particular products or services. And, with the advent of social networking sites came drastic changes to the way marketers do their job. The Beginner’s Guide to Influencer Marketing. Continue reading.

B2B 100

B2B Buyer Persona B2C Trade Show 100